Clarity on PLM

One of my favorite parts of going to conferences is learning what cool projects, products, and other cool accomplishments manufacturers have leveraged PLM for. In addition to sharing some very positive news on the market (see PLM Keeping up Momentum: Siemens PLM Analyst Conference 2011)  the recent Siemens PLM analyst event showcased a number of Siemens’ customers getting real business value from PLM. I thought I would share a few examples with you. And if you want, you can hear for yourself how excited I was in this interview with Dora Smith of Siemens PLM.

Aerojet

One of the great things about PLM is that it can solve a wide variety of problems. In Aerojet‘s case, PLM is helping improve product quality. I blogged about Siemens Dimensional Planning and Validation (DPV) solution in Circling Back on Quality with Siemens PLM and more generally about the significant benefits available from integrating Quality Lifecycle Management (QLM) in PLM. It was great to hear a first hand example of how a company is bringing quality and engineering together, or “closing the loop on quality.” One of the really cool things – which unfortunately we didn’t actually see an example of because Aerojet serves the defense industry – is that they now display quality information (SPC data) in the context of the product – in this case graphically displaying it against a JT model of the product. John Hodur, Principle Quality Engineer explained how Aerojet is integrating inspection results with tolerance results to develop tolerance stackups using actual data. A great example of how PLM is expanding into new areas, and integrating new people and processes into Engineering.

Edison2

Sometimes at conferences you not only get to hear about cool projects, you get to hear from really cool people. Yes, this is a conference focused on the intersection of engineering and software and I said cool. Really cool. The presenter was not only an engineer that worked on a really cool project to design a ground-breaking, record setting light car, but also a race car driver. So we have gone from rocket scientists to race car drivers in one post. He explained how Edison2 won the Progressive Insurance X Prize contest to build the most fuel-efficient and  safe car that can carry four passengers and luggage. The results were impressive. What was also impressive was how excited he was at the toolset he used, Solid Edge. He explained how the new Synchronous  Technology in Solid Edge helped them rapidly design (and more importantly redesign) the car as they went through multiple design iterations.

Rolls Royce

Another great PLM facet highlighted at the conference was integration of PLM into other systems and the positive impact it has on quality. Gordon McKechnie expressed that Rolls Royce is critical to their customers and that its products “work in industries where if a product fails it is no OK.” What an understatement! He explained that to pursue high quality – yet still maintain a very competitive cost – Rolls Royce wants to have one system managing the product across the enterprise. He explained that they have lots of point systems, but are driving to a single source of data. This is not just for PLM as most people think of it – they believe in “totally integrated PLM” that expands from product design all the way into manufacturing. In his words, “integration is key, and integration is a problem today.” A problem that Rolls Royce is leading the charge to overcome. To that end, Rolls Royce is on the leading edge of ERP-MES integration and uses both Siemens’ Teamcenter PLM and Simatic IT MES solutions. Oh and just so you don’t think we went from rockets to cars and didn’t include anything else cool, Rolls Royce makes aircraft engines – another pretty cool (and highly complex) product. Just in case you thought they made cars…

So that’s what I hear from Siemens PLM’s customers. There were other stories as well, but these were the ones that I decided to share. What do you think? Pretty cool stuff? What have you done with PLM?

I had the chance to talk with … Dassault Systemes about their acquisition of MES provider Intercim. The acquisition of Intercim is a strategic move, and represents Dassault’s confirmation of the importance of linking engineering intent and manufacturing process planning to manufacturing operations (and vice versa).

What do they Do?

Dassault Systemes is one of the premier providers of PLM (Product Lifecycle Management) solutions. Dassault has a very broad suite ranging from CAD (Catia and Solidworks) and simulation (Simulia) all the way through technical communications (3DVia) and enterprise systems (Enovia PLM). In the past year or so they have also added search (Exalead) and social computing (SwYm). Dassault Systemes has been redefining the boundaries of PLM and pursuing a strategy to bring “lifelike experience” to digital representations of the world. For more of my thoughts on DS, please see Reflections on Dassault Systemes Business, Strategy, and Progress at DSCC. Perhaps one of the most important assets pertaining to this announcement is DS’ digital manufacturing solution (Delmia) for manufacturing process planning.

Intercim is an MES (Manufacturing Execution Systems) software company with emphasis on complex and highly regulated manufacturing companies. Intercim helps companies execute the plans from engineering in the plant. They also focus on tracking what they call “emergent processes” when execution deviates from the plan.  The goal is to manage non-conformance and exceptions in in the same platform as normal operations. They also handle plant operations such as scheduling, task management, and shop floor reporting. One of the differentiators that Intercim claims is “operations intelligence” which enables their customers to analyze manufacturing results to identify areas of concern or opportunities for improvement. For example,  a manufacturer may identify an operation that is running significantly differently than the digital process definition it is based on.

What do they Offer?

DS plans to offer a deeply integrated PLM-MES system. They describe an environment of “digital continuity” that delivers digitizing work instructions to the plant floor, but goes beyond to close the loop to provide feedback to Engineering on defects and other issues. Intercim will become a part of the Delmia brand within DS, giving DS an integrated digital manufacturing – MES solution.

The integration of PLM and MES has the potential to provide significant business value, as described in The Roles of ERP and PLM in Manufacturing – now with MES!  The post links to a report on PLM and MES called Tech-Clarity Insight: Integrating PLM and MES – Realizing the Digital Factory, which addresses:

• Integrating the product and production lifecycle
• Automating the integrated product and production lifecycle
• Closing the Loop between designs and products

Who do they Work with?

To be clear, this is not a new relationship. Dassault and Intercim have been working together for some time as partners. They have a number of joint customers already, and will continue to penetrate the highly regulated, complex manufacturing industries such as aerospace.

So that’s what I hear from DS and Intercim, I hope you found it useful. What do you think? What else should I have asked them?

A quick peek into some research on … the role Manufacturing Execution Systems (MES) play alongside ERP and PLM to help manufacturers improve their business and increase product profitability. I have researched, posted, and discussed the complementary and integrated roles of ERP and PLM numerous times. But the question would come up, “how does MES fits into the picture?” In my graphic I had placeholders for more execution-oriented systems such as MES, Maintenance Repair & Overhaul (MRO), and others. But I made a conscious decision not to complicate the already complicated subject of integrating the manufacturing systems ecosystem. Now that the industry has made progress in understanding how to integrate ERP and PLM, the time has come to address the role of MES. The details can be found in Tech-Clarity Insight: Integrating PLM and MES – Realizing the Digital Factory.

The Research Findings – Preface (or possibly rambling, you be the judge)

For you engineers reading this, do you remember freshman year when they taught you how to calculate stress and strain on rigid bodies? Then as you progressed in your learning, you found out that it was a gross oversimplification and didn’t really apply to real world materials? Or for you brainier people when someone admits that the rules of physics and mathematics are just models that seem to work (for the most part) but aren’t really hard and true rules? Or for business-oriented readers, the first time you heard an accountant ask “what would you like the numbers to be?” instead of giving you a simple answer. I might be digressing a little, so I’ll make my point – sometimes you need to understand the basics without all of the other real-world complexity that makes it hard. But it’s important to get to that real-world understanding, because that is where the real understanding lies. End digression.

The Research Findings – Simplified Roles of ERP and PLM

In my earliest discussions I typically simplified the roles of ERP and PLM as:

• PLM = Innovation
• ERP = Execution

I then progressed that a bit as:

• PLM – PLM focuses on product innovation, and is designed to help manufacturers design, develop, and launch profitable products.
• ERP - ERP’s role is executing the business of manufacturing, supporting the business of planning and managing the execution cycle.

I still like these definitions today, particularly the PLM one. The key difference in the ERP definition is the word “business.” While there are some companies that execute with ERP on the shop floor, for the most part it is used in planning for production and recording the results. Actual production is typically managed outside of ERP. Sometimes it is not automated at all, other times with some form of MES. So the picture was not yet complete.

The Roles of ERP and PLM – Now with MES!

So where does that leave us? With a need to integrate the manufacturing systems ecosystem into the reality of manufacturing operations. This is where MES enters into the picture. I had the opportunity to interview three companies that were willing to share their experience. One is a leading aerospace manufacturer who has significant experience with the integration but unfortunately wasn’t comfortable being identified, one is a Siemens electronics plant, and third is ATK Space Systems. Please read the report for their perspectives, they are worth hearing.

The roles as defined by this report, which are reflected in the updated graphic, are:

• PLM - PLM drives and captures product and process innovation
• MES – MES manages and tracks execution to turn those products into reality
• ERP -  ERP manages the commercial business of manufacturing

Still pretty simplistic, I know. But sometimes having simple, clear roles helps companies move their strategy forward. In addition to redefining the roles, the report discusses the following topics in more detail:

• Integrating the product and production lifecycle
• Automating the integrated product and production lifecycle
• Closing the Loop between designs and products

Implications for Manufacturers

I realize this is a long post, there is a lot to say and I have barely scratched the surface of the information in the report. So I will keep this short. Consider the role that MES plays alongside ERP and PLM and take the opportunity to integrate the product and production lifecycle. Whether you call that the “digital factory” or that term means something different to you, examine the value of increasing speed, improving quality, and decreasing errors by developing a synchronized manufacturing backbone that ties innovation, business execution, and manufacturing execution.

So that was a quick peek into some recent research on role that MES plays with ERP and PLM in a manufacturing software strategy, I hope you found it interesting. Does the research reflect your experiences? Do you see it differently? Let us know what it looks like from your perspective. Please feel free to review more free research and white papers about PLM and other enterprise software for manufacturers from Tech-Clarity.

What I learned this week … was a retrospective look at an article analyzing how industry-specific PLM application are. The review was in response to a comment on my post In Search of a Common PLM Definition. I had a little bit of fun with the review, and I thought I would share it here. In fairness to Oleg, I decided to use my “mythbusting” technique that I used on him earlier in the year in Mythbusing ERP-PLM Integration.

Responses and Reactions

Need to Document and Prioritize PLM Requirements (Confirmed) - I start by saying companies should document and prioritize requirements. I believe that holds as true today as ever. And I think that you might agree, so let’s confirm that as a statement that holds up today.

Inegrating PLM to Manufacturing (Plausible) - I use “technology transfer” as an example of a very industry-specific part of PLM. For those that aren’t as familiar with the term, it is effectively translating the product as defined in engineering / R&D (and PLM) into a product that can be produced, up to and including instructions for automated plant equipment. This is an area that really hasn’t come to be in most PLM solutions. The example holds trues as industry specific, but despite efforts in Digital Manufacturing (DM) and Manufacturing Process Management (MPM) - most manufacturers are still not yet integrating PLM to plant solutions like Manufacturing Execution Systems (MES) or Manufacturing Operations Management (MOM). The opportunity is still compelling, but I thought we would be further ahead. Hats off to my old friends at Sequencia for being ahead of the curve.

Product Portfolio Management in PLM (Confirmed) - I use Product Portfolio Management as an example for a general solution. I think this one still stands true, and is a hot topic in product innovation and product development today.

My Bio (BUSTED, big time) - Most importantly, what was I thinking with that bio picture? I think I thought it made me look like a serious analyst. Instead, I just look like I have a stomach ache (and seriously need a haircut). Yikes. Busted. Definately.

So that is a brief look at some old research with the benefits of hindsight, I hope you found it interesting. Who knew? I didn’t, if you did let us know about it. I look forward to additional commentary (although not on the picture, the glasses, or the haircut please).

NOTE: I use the “mythbusting” concept out of pure admiration and respect for such a brilliant concept, that helps kids (and adults) learn about how cool engineering can be while entertaining them.

A quick peek into some research on … how the roles of ERP and PLM have evolved from Tech-Clarity’s most recent report, Tech-Clarity Insight: The Evolving Roles of ERP and PLM – Integrating the Roles of Execution and Innovation. This research is a follow up to The Complementary Roles of ERP and PLM. The paper furthers my previous research and describes how the use of these enterprise systems has evolved, and the associated maturation of the integration between ERP and PLM systems. As my past research has concluded, these systems remain the cornerstone of product profitability and are better together.

The Research

The research included interviews with manufacturers Emerson and Cameron, along with an interview with a Systems Integrator that focuses on ERP-PLM integration. What I appreciated the most about the integrator’s perspective is that they partner with leading vendors of both PLM and ERP software, and understand both perspectives. Having worked closely with ERP systems prior to reconnecting with my engineering roots and focusing more on PLM, I recognize how rare it is to speak with people that really understand (and respect) both domains.

The Research Findings

At the highest level, the key takeaways from the research are:

• PLM and ERP still play distinct, complementary roles in helping manufacturers drive product profitability
• ERP supports the business of planning and managing the execution cycle
• PLM owns the innovation cycle – including product development and engineering
• Companies are making great progress in integrating ERP and PLM, as ERP-PLM integration has become the norm and many have moved to advanced levels of integration

What Else is New?

The advances in integration caused me to rework my “Innovation Cycle – Execution Cycle” framework that I use to explain the roles of ERP and PLM. I have changes the model to reflect a more bi-directional model, and to support exchanges of more advanced information including:

• Bill of Process (BOP) – including the ERP “routing” in addition to the manufacturing BOM
• Quality, Compliance, and Cost plans – from PLM to ERP for execution
• Actual results – from ERP to PLM, including costs, inventory levels, etc.

The other thing that is new is not well reflected in the graphic yet. That is that ERP is frequently managing the execution of the manufacturing business, but not necessarily executing it. There is frequently a layer of solutions including Manufacturing Execution Systems (MES), MRO, Supply Chain Management, and others that manage real-time execution and integrate to ERP as the backbone. But that is a study for a different time.

Implications for Manufacturers

So what can manufacturers learn from this research? The first thing is that they shouldn’t be spending their time choosing between ERP and PLM. They need both. The second is that integration has moved from a “nice to have” to a standard, and that more advanced companies are extending ERP-PLM integration beyond release to manufacturing and change management. Companies that haven’t integrated the ERP and PLM systems are now behind the competitive curve. Of course if your company doesn’t have both ERP and PLM, your business is either very unique or the chances are you are even farther behind the curve. The good news is that it appears easier to integrate ERP and PLM than ever before due to advances in technology, and that companies are improving efficiency and reducing cost by doing so. So the task at hand is easier to achieve, and provides solid payback. Sounds like ERP and PLM integration needs to be on everybody’s enterprise systems agenda.

So that was a quick peek into some recent research on the roles of ERP and PLM, I hope you found it interesting. Does the research reflect your experiences? Do you see it differently? Let us know what it looks like from your perspective.

Please feel free to review more free research and white papers about PLM and other enterprise software for manufacturers from Tech-Clarity.

I had the chance to talk with … Siemens (the manufacturer) and Siemens PLM (their PLM software group) last week as a participant in an PLM industry analysts meeting. The meeting was full of interesting updates on their PLM products, but one thing that really struck me was Siemens talking about Siemens. As many people know, Siemens was a big user of Siemens PLM solutions prior to acquiring them (back when they were known as UGS). When Siemens acquired UGS I saw some real promise and some real potential problems, it was interesting to get an update and a new perspective.

Recapping my Earlier Thoughts on the Acquisition

I shared my public thoughts on the Siemens-UGS acquisition in my blog, and shared some more thoughts directly with the UGS and Siemens teams. In short, I believed:

• It was a positive move to have a more stable “home” for UGS, although they were doing well on their own
• There was a tremendous opportunity for the newly joined company to integrate engineering and manufacturing execution
• There was a real risk (in my mind at least) that Siemens would start touting a fully integrated PLM-MES-Plant Equipment model before many of their customers were ready to think about it, let alone have the maturity to take advantage of it

Looking back at my blog from May, 2008 I see comments like “too much vision?” and “too big to fit in people’s heads.” It looks like I didn’t pull many punches in my public blog, I guess I should be thankful I am still asked to the meetings…

Siemens (the PLM Vendor) on Siemens (the Manufacturer)

Fast forward to the present time, and I am pleased to say that Siemens PLM is selling … drum roll please … PLM. The Siemens leadership has taken a very pragmatic approach to integrating the companies, and (from what I can see from the outside at least) let Siemens lead the way. Most of the UGS leadership is still in place, and Siemens seems to respect the former UGS organization’s knowledge of the software industry. From the product updates it is clear that they have not taken their eye off of other PLM opportunities or overemphasized the integration initiative, as the PLM solution is being enhanced in ways that the PLM market demands, not the parent company. Of course, that is what is in the best interest of Siemens as a whole, but sometimes acquiring companies lose perspective on things like that.

Having said that, the larger opportunity has not been lost. It just hasn’t been pushed into places where it is too much to handle. The teams talked about some real examples of joint opportunities where they have worked together, and are moving in a practical way towards integrated offerings. What was even more interesting to me as to listen to Helmuth Ludwig talk about Siemens as a corporation. He talks about the ability to team with his manufacturing counterparts to help move towards greater integration of innovation and manufacturing. He used the term “laboratory” to explain how they can learn internally from their more advanced manufacturing businesses. Siemens (and other PLM vendors) often team with their more advanced customers to experiment and co-develop solutions, but few have the advantage of having the PLM vendor, the manufacturer, the MES vendor, and the plant equipment/controls vendor all within the same company.

Siemens (the Manufacturer) on Siemens (the PLM Vendor)

The other perspective that was shared at the meeting was from a Siemens manufacturing plant. This was not one of the “laboratory” opportunities, but one that was still maturing in their use of PLM. My key takeaways from that presentation are:

• They were using Siemens PLM solutions before the acquisition
• They are continuing to use Siemens PLM solutions now
• They are running at their own PLM maturity level, and not overwhelmed with having to adopt the fully integrated model (which they aren’t organizationally ready for)

In short, they are free to move up the PLM maturity curve at their own pace, and Siemens PLM is there to support them. The goods news is that Siemens seems to be able to support the majority of the market that is early in PLM maturity, at the same time they are pushing the limits on the more advanced end of a fully integrated innovation-production model.

So that’s what I hear from Siemens (and Siemens), I hope you found it useful. What do you think? What else should I have asked them?