Clarity on PLM

A quick peek into some more research on … standardizing CAD solutions, starting with a strategy to determine if you should standardize in the first place. Tech-Clarity Issue in Focus: CAD Standardization Strategies discusses considerations for operating in a multi-CAD environment versus standardizing on a single solution. My recent post Consolidating CAD – Strategic Advantages at Reduced Cost may have put the cart before the horse because it discussed the benefits of homogenizing CAD solutions across the enterprise before posing a simple question: “Should you consolidate?” Or another, critically important question: “Can you consolidate?” The paper is intended to help companies develop a “CAD Standardization Strategy” based on a thorough understanding of the business drivers, constraints, and tradeoffs impacting their decision. The previous paper can then provide more detail on the benefits of standardizing (including a financial model).

The Research Findings

The first part of the paper focuses on business drivers impacting the CAD strategy. The paper offers a list of business drivers that impact CAD decisions. These factors include impacts on:

• Direct cost
• Internal Efficiency
• Supply Chain Efficiency
• Customer Requirements
• Corporate Flexibility

 A large portion of the report is composed of a table of business drivers that can serve as a starting point for a company to evaluate the drivers to their own business. The next part of the report is about making tradeoffs. Few companies will have come up with a clear answer for standardization or for maintaining a multi-CAD environment. In fact, some companies may choose multi-CAD, as you will see from this discussion thread on Oleg’s Beyond PLM post CAD Strategies: Diversified or Unified?. The tradeoffs include:

• Savings from consolidation versus the cost of change
• Internal efficiency versus supply chain efficiency
• Internal and supply chain efficiency versus customer requirements 

There is another table that details some of these tradeoffs, although there may be additional tradeoffs for any particularly company scenario. Please see the paper for more detail and to read the recommendations.

Implications for Manufacturers

I hope this report servers as a starting point to an informed decision on CAD deployment. Every business is different in some way, so the tables may not be comprehensive for your particular company or supply chain. The most important thing to keep in mind, of course, is  to develop the CAD strategy based on the business strategy.

So that was a quick peek into some recent research on developing a CAD standardization strategy, I hope you found it interesting. Does the research reflect your experiences? Do you see it differently? Let us know what it looks like from your perspective. Please feel free to review more free research and white papers about PLM and other enterprise software for manufacturers from Tech-Clarity.

A quick peek into some research on … how manufacturers and vendors plan to react to the market for CAD, CAE, PLM, and other engineering software in 2010. Last week I posted the first part of my research for COFES, Engineering Market Research Results from COFES 2010. Last week I reviewed how 2009 predictions played out and what the survey participants expect from 2010. Today, I plan to focus on what they are going to do about it.

The Research Findings – What Comes Next?

Let’s jump right in. 2009 was a bad experience for most companies in our market, but the outlook for 2010 looks a lot better. Stunning analysis on my part, isn’t it? More details are in the prior post, but I realize I stating the obvious based on what most of you are experiencing. So what did the survey say will happen in the engineering software market between now and this time next year (2011)? It is not all positive.

• Continued Consolidation – Over half of the respondents predict “continued consolidation within the industry.” This is not all bad, by the way. The market for suites of applications always relies on innovation around the edge and consolidation into an integrated offering. This has been true for other markets as well, for example the way ERP became such a large suite of solutions. I expect we will also see the kind of consolidation expected in most mature markets, where companies acquire older solutions to scale up their customer base and maintenance revenue. 
• Fewer New Entrants – Almost half (44%) of the participants believe there will fewer new companies coming into our market. I have heard that it is still difficult to get venture funding, so this doesn’t surprise me. I hope this changes, because I think market innovation is much easier in a “garage” than in a big corporate R&D center.
• Entry by “Others” – A third that responded to the survey see further entry into this market by “non-traditional” vendors like SAP, Oracle, and possibly others through acquisition. Interestingly, less than half that many (15%) believe those same companies will enter by developing their own solutions. See Who Will Disrupt PLM Giants? for more of my thoughts on that.

The Research Findings – What Are We Doing About It?

So that explains what we think will happen, but what are market participants planning do it about it? In a word, grow. In two words, grow profitably.

• Over 1/2 of companies polled listed “grow in existing markets” and “grow in new markets“ in their three responses. What clearer message could we get? Companies are upbeat about 2010.
• But wait, 40% say they also have “remain lean” in their strategies for 2010. I believe there are two drivers behind this. The first is caution. Yes, we are recovering. But no, I haven’t talked to a lot of people that are 100% confident that it will continue or that we won’t have a “double dip.” But there is another reason, in my opinion. That is profitability. Companies that remain lean in growth markets make nice profits. It is not sustainable over the long haul because people get overworked, but as a business strategy it works.

Implications for Manufacturers
So what does this all mean if you are a manufacturer? First, you are facing many of the same conditions. Your businesses are also planning to grow, but you will likely stay lean. One of the way to stay lean is to get the most out of the resources you have, which I believe will help fuel the engineering software market recovery. To remain lean, many manufacturers will upgrade tools and automate processes to improve efficiency. 2010 will be a busy year. But would anybody trade a busy 2010 for a repeat of 2009? I doubt it. Let’s get things rolling again, and then as growth is sustained let’s start to invest and get people back to work.

So that was a quick peek into some recent research on how companies plan to react to the recovering market in 2010, I hope you found it interesting. Does the research reflect your experiences? Do you see it differently? Let us know what it looks like from your perspective. Please feel free to review more free research and white papers about PLM and other enterprise software for manufacturers from Tech-Clarity.

A quick peek into some research on … closing the loop on product innovation through an integrated ERP-PLM strategy. This paper furthers past research on The Complementary Roles of ERP and PLM and earlier research on how integration between these two enterprise systems is maturing in the Evolving Roles of ERP and PLM. The topic of how manufacturers can best leverage ERP and PLM systems is one that I continue to get questions on, and I hope that this paper, Issue in Focus: The Integrated ERP-PLM Strategy, helps further the conversation. I should also point to a good discussion on Oleg’s PLM Twine generated by my last research on ERP and PLM, there are some good comments made there.

The Research Findings

At the risk of being redundant, the paper reconfirms the primary roles of ERP and PLM:

• PLM – PLM focuses on product innovation, and is designed to help manufacturers design, develop, and launch profitable products.
• ERP - ERP’s role is executing the business of manufacturing, supporting the business of planning and managing the execution cycle.

To many these may seem to be an obvious statements, but I still hear confusion in the manufacturing community. This is particularly true as ERP companies introduce PLM solutions. That is why I clearly “Busted“ the myth that PLM is a module of ERP in my Mythbusting ERP-PLM Integration post.

So what is new in this report? A focus on closed loop integration. Here are the key points that I hope people will take away from the research:

• Innovation is not limited to Engineering – Manufacturing, Service, and other departments innovate too. They change processes and make minor product changes for service or manufacturability to keep things working smoothly. These smaller, day-to-day innovations are frequently not communicated back to Engineering, and are therefore implemented inconsistently and not designed into the next generation of products. I recognize that this is not as prevalent in all industries (due to regulation), but the result is a disconnect between what was designed and what is built and in the field.
• Companies are not Confident Enough to Introduce Changes Rapidly – Many companies do not have a change management process that allows them to rapidly improve their product. Engineering changes are held up into batches or delayed because manufacturers lack the ability to clearly communicate changes to Manufacturing and the supply chain without disruption. The result here is delayed time to market for cost reduction, quality improvements, and minor product enhancements. Or, companies push forward anyway and end up with scrap, rework, and unhappy customers.

A well integrated manufacturing systems environment can help companies overcome these two issues. Closing the loop (through integration) allows companies to rapidly introduce continuous improvements, and keep designs in sync across departments and the product lifecycle.  

Implications for Manufacturers
For manufacturers, integrating ERP and PLM is becoming more commonplace. This is good news. Of course, not everybody has PLM in place yet, although most have an ERP (or more than one in many cases, but that is a different story). Unfortunately, I continue to see companies make ERP and PLM choices tactically instead of strategically. I discussed one example of this in Choosing an ERP to fit PLM. This leads to two other points that I hope manufacturers will take away from this research:

• ERP and PLM strategies are too important to be technology-led decisions, and should be addressed in a process-centric approach.
• Recognizing that both ERP and PLM are critical to product profitability, manufacturers must be uncompromising on the needs of these two systems.

As I say in the final recommendations, “Choose the right ERP and PLM solutions, making sure they meet your company, industry, and manufacturing model requirements.” Get the right ERP and PLM systems first. Focus first on getting software that meets the innovation and execution needs of your business. It is better if those solutions are “integration-capable” through current technologies (SOA, XML, API, etc.). Ideally, the solutions come pre-integrated by the vendors. But integration has to be a secondary set of requirements behind functional capability.

So that was a quick peek into some recent research on integrating ERP and PLM to close the loop on product innovation, I hope you found it interesting. Does the research reflect your experiences? Do you see it differently? Let us know what it looks like from your perspective.

Please feel free to review more free research and white papers about PLM and other enterprise software for manufacturers from Tech-Clarity.

I had the chance to talk with … the PLM team at SAP recently to get an update on their plans and their progress to date. I have stayed in touch with them over the years, and have always been impressed by the opportunity they have to connect the business of manufacturing with the business of product development. As I reflected on the conversation, I struggled to understand why after all of the years of SAP getting too much credit for PLM, why they don’t seem to be getting as much credit for their recent efforts as I would expect. Today I hope to present both sides of the argument in the hopes to bring some clarity to the subject, and to start a conversation so we can all learn from each other.

Too Much Credit?

I have focused a lot of discussion on the complementary roles of ERP and PLM, and for many companies that translates to the roles of SAP and PLM. I have cautioned manufacturers in the past:

• Not to assume that an ERP provider that “checks the box” for PLM actually has a suitable PLM suite
• Don’t assume that any company offering both ERP and PLM have actually integrated them in a way that works for their particular business
• PLM suites vary significantly between vendors, even among the “best-of-breed” vendors
• PLM is not just another module of ERP, but a suite of solutions itself with some unique requirements

Those comments were typically in reaction to the “suite provider effect” where executives take a cursory look at a software requirement (such as PLM) and say “Doesn’t our ERP company have that? Let’s just use theirs.” While the ERP vendor’s solution deserves a review, if it doesn’t meet the business needs than the potential benefits of a single vendor and an integrated solution don’t add up to much. This conversation started way back in 2003 with my article Can ERP Speak PLM? in Technology Evaluation Centers (TEC) when I served as the analyst for the PLM Evaluation Center.

With all of those cautions in mind, my hope was that manufacturers that have an ERP (such as SAP) would do a thorough evaluation of their needs, and then select the solution (or solutions) that would work best for their business. In other words, they shouldn’t just take PLM from their ERP provider blindly.

Not Enough Credit?

With all of those cautions aside, the ERP provider should get a fair evaluation. There are benefits to integration and a single vendor solution. And SAP has clearly invested in PLM. I wrote about SAP’s PLM strategy and roadmap in the past on my Manufacturing Business Technology blog.* SAP has taken on a multi-year program to enhance their PLM offering, and they have made significant progress. Last year they introduced a new, web-focused interface that pulls together a product-centric dashboard for an item. The “PLM Object Navigator” as it was called offers information about a part from both ERP and PLM perspectives, including configurable sidebars. They have now extended that interface to the process PLM community, where SAP has a significant installed base.

But user interface isn’t all that SAP has focused on. They have integrated CAD management and visual communication capabilities to develop visual representations of the CAD models that all users can access. They have added functionality including labeling functionality for consumer packaged goods (CPG). They have also enhanced product compliance, collaboration, and requirements management.

SAP has remained consistent in their focus to support four PLM “value scenarios,” enabling business processes to help manufacturers in specific initiatives to establish “Product and Service Leadership“:

• Consumer-Driven, Sustainable Innovation
• Integrated Product Development
• Continuous Product and Service Integration
• Embedded Product Compliance

The names have changed slightly over time, but the needs SAP is trying to meet are well-planned, important, and have remained consistent. Clearly, SAP has a plan and has been hard at work to achieve it. 

The Confusion, and the Questions

When I talk to the SAP PLM team, I can feel the excitement and their sense of accomplishment. I hear about the progress on their plans and how they are fulfilling the needs of their customers. Yet from the manufacturers I speak with, I don’t feel the same enthusiasm. So here are my questions:

• Am I talking to the wrong companies, or the wrong people?
• Is it still too early?
• Did the down economy last year stall SAP’s ability to get the word out?
• Does SAP not have the ear of the product innovation, product development, and engineering staff?
• Are manufacturers tired of hearing what is coming?
• Is there just still more that needs to be done?
• Are the best-of-breed vendors too far ahead? Or too entrenched?
• Is there a slow revolution happening that I am just not in touch with?

So that’s what I hear from SAP, and my resulting confusion. I hope you found it interesting. What do you think? Can you help shed some light on my questions?

*Note: Sorry, no link to past posts on SAP PLM right now. Unfortunately the blog was taken offline by Reed Business when they closed the magazine. I hope to get that content back at some point to share with you.