• Five Ways Shape Search Drives Business Value shares the shortcomings of traditional search methodologies and how geometric search can complement them to drive new business value. The report includes some basics about shape search, five tangible ways it can improve business performance, and an example of how to calculate the ROI of a shape search investment.Please enjoy the summary below, or click the report or title to view the full PDF courtesy of our sponsor Siemens PLM (free of charge, no registration required).For more information, please visit the Siemens PLM Community blog to read the Shape … [ read more ]

    Five Ways Shape Search Drives Business Value (eBook)
  • Jim Brown contributed a guest post to the Siemens PLM Community blog discussing how R&D in the food and beverage industry can step up to the digital age to combat smaller, innovative companies that embrace the digital enterprise. This is the first of several posts that drill down on Surviving the New Competitive Landscape in Food and Beverage, a post that shares three ways that consumer packaged goods (CPG) companies can start their digitalization journey and discusses how that can help them avoid industry disruption.The first opportunity we're looking into is how the digital enterprise can improve … [ read more ]

    R&D Enters the Digital Age (guest post)
  • Please join Tech-Clarity's Michelle Boucher, Mark Turner from Alcon Labs, and Swapan Jha from PTC on Tuesday September 12, 2017 for a discussion on the right software solution for medical device engineering. The discussion will feature an interactive discussion between the panelists coving topics such as:Challenges facing medical device manufacturers. Why to consider the complete product lifecycle with respect to:Managing product and requirements. Transitioning from document to product centric approaches. Enabling smart and connected products.The best selection criteria for … [ read more ]

    Selecting the Right PLM Software for Medical Device Engineering (webcast)
  • Jim Brown contributed a guest post to the Siemens PLM Community blog discussing the opportunity for food and beverage companies to leverage digitalization and the digital enterprise to combat market disruption from new, innovate companies that are challenging current industry leaders. The post offers several ways that consumer packaged goods (CPG) companies can get started on their digital journey, achieve tangible business value, and combat challengers like Blue Apron and Amazon Fresh that are disrupting the status quo.The full post, Surviving the New Competitive Landscape in Food and Beverage, can be … [ read more ]

    Digitalization in Food and Beverage (guest post)
  • Dassault Systèmes continues to make significant progress on the 3DExperience vision they laid out 5 years ago. This strategy has seen them transform from a software vendor offering distinct solutions for a variety of functional areas to a company that leads with a strong business transformation message backed up by a platform of solutions. I dropped "PLM" from the title of last year's strategy review. I feel even better about that decision a year later. They now have a broad software suite brought to market as solutions tailored to support key initiatives in the vertical industries they serve. As times goes … [ read more ]

    Dassault Systèmes Strategy 2017+

More Value for Your Service Dollar


More Value for Your Service Dollar: Better Service at Lower Cost Through Service Lifecycle Management reviews a strategic way for companies to ensure that capital equipment is making a profitable return for their business through better service. Please enjoy the free Introduction below, or click the report title above to download the full PDF (free of charge, no registration required).

An IT infrastructure and the capital equipment that serves as its foundation must generate a profitable return for the business that owns it. For the most part, there is no reason for a business to own or lease a piece of IT equipment unless it somehow helps to generate revenue. Although the connection between this equipment and the revenue it contributes
may not be absolutely clear — equipment must make money or demonstrate value beyond the cost to purchase and maintain it. Whether the equipment is a vending machine or self-service kiosk that directly pulls in revenue, a personal computer supporting the back office functions of the business, or production equipment helping to produce the products that will be delivered to customers, capital equipment that is out of service or not functioning properly can not make money.

Service Lifecycle Management (SLM) is a strategic way for organizations to ensure that capital equipment is making a profitable return for their business. Making a profitable return is based on two things — ensuring uptime and proper performance for the equipment, and doing so at an optimal cost to keep expenses down. SLM is a business
strategy, first introduced by industry analyst AMR Research, aimed at increasing the amount of time that a machine is up and running and concurrently reducing the total cost of ownership. By attacking both ends of the value equation, revenue and cost, SLM promises to provide a significant return for companies that depend on capital equipment. SLM provides increased service value by employing a philosophy that moves businesses away from reactive service and towards predictive, proactive, preventive service. By identifying and addressing potential problems before they are noticeable problems, companies that adopt an SLM approach avoid the more significant expenses of unplanned repairs and the revenue loss from unnecessary equipment unavailability. The result of this proactive approach is better service at a lower overall cost. Leading companies today are adopting SLM as a business strategy by adopting the SLM concepts into their own service departments, or increasingly, by transferring the service headache over to a service company that delivers SLM capabilities as a part of their service offering.

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