• The Finding PLM to Fit Mid-Sized High-Tech Companies ebook explains how smaller companies in the high technology industry find themselves stuck between full-featured Product Lifecycle Management (PLM) systems that feel out of reach and less capable solutions including cloud-based file sharing or very basic data management applications. They know they can’t afford the errors and inefficiency inherent to informal data and process management, but can’t afford a large time, resource, and financial investment to fix their problems. Unfortunately simple solutions like web file sharing, while very attractive, fall … [ read more ]

    Finding PLM to Fit Mid-Sized High-Tech Companies
  • The How-to Guide to Transitioning from 2D CAD to 3D CAD  shares best practices for moving from 2D to 3D. The guide shares the reasons you should consider going from 2D to 3D, common challenges to avoid, and benefits enjoyed by other companies who gone to 3D. The guide then shares advice to make your switch from 2D to 3D CAD a success. The recommendations were developed by analyzing the responses of Top Performing companies and comparing them to Average Performing companies.This eBook is one in a series of three:Transitioning from 2D CAD to 3D CAD Migrating from 3D CAD to a new 3D CAD Adopting … [ read more ]

    Best Practices for Going from 2D to 3D CAD
  • The Reducing Cost of Quality in CPG report shares perspectives from a survey of over 175 CPG companies to determine how Top Performers manage consumer packaged goods quality. The research finds that these leading companies are able to achieve better quality results with lower internal costs. The report analyzes their processes, organizational structures, and enabling technology to determine how they can get better quality results without placing a financial burden on the business.Please enjoy the summary below, or click the report to download a PDF overview (free of charge, no registration … [ read more ]

    Reducing Cost of Quality for Consumer Packaged Goods (survey report)
  • What type of experiences prepare engineering students the best for "real world" industry work? What should new graduates know when they start their first job?Please share your experience, thoughts, and lessons learned in this new survey on the engineering skills gap. We are exploring questions such as, what types of things do you look for in a new graduate? How can engineering colleges and universities improve their curriculum to better prepare students for today's modern products?  What concerns do you have about the future engineering workforce?Developing the future workforce is critical to the … [ read more ]

    What Skills Do You Wish Engineering Graduates Had? (Survey Invite)
  • This infographic shares the importance of developing a cohesive digital thread when developing formulated products in the consumer packaged goods industry. The digital thread should be driven by customer requirements and incorporate the recipe / formulation, specifications, packaging design, compliance information, claims, cautions, ingredients, labeling, artwork, and more to provide a full view of the product and it's design history. An effective CPG Digital Thread relies on an integrated Product Innovation Platform to connect product data from early in the front end of innovation through development, … [ read more ]

    The CPG Digital Thread (infographic)

More Value for Your Service Dollar

Share

More Value for Your Service Dollar: Better Service at Lower Cost Through Service Lifecycle Management reviews a strategic way for companies to ensure that capital equipment is making a profitable return for their business through better service. Please enjoy the free Introduction below, or click the report title above to download the full PDF (free of charge, no registration required).

Introduction
An IT infrastructure and the capital equipment that serves as its foundation must generate a profitable return for the business that owns it. For the most part, there is no reason for a business to own or lease a piece of IT equipment unless it somehow helps to generate revenue. Although the connection between this equipment and the revenue it contributes
may not be absolutely clear — equipment must make money or demonstrate value beyond the cost to purchase and maintain it. Whether the equipment is a vending machine or self-service kiosk that directly pulls in revenue, a personal computer supporting the back office functions of the business, or production equipment helping to produce the products that will be delivered to customers, capital equipment that is out of service or not functioning properly can not make money.

Service Lifecycle Management (SLM) is a strategic way for organizations to ensure that capital equipment is making a profitable return for their business. Making a profitable return is based on two things — ensuring uptime and proper performance for the equipment, and doing so at an optimal cost to keep expenses down. SLM is a business
strategy, first introduced by industry analyst AMR Research, aimed at increasing the amount of time that a machine is up and running and concurrently reducing the total cost of ownership. By attacking both ends of the value equation, revenue and cost, SLM promises to provide a significant return for companies that depend on capital equipment. SLM provides increased service value by employing a philosophy that moves businesses away from reactive service and towards predictive, proactive, preventive service. By identifying and addressing potential problems before they are noticeable problems, companies that adopt an SLM approach avoid the more significant expenses of unplanned repairs and the revenue loss from unnecessary equipment unavailability. The result of this proactive approach is better service at a lower overall cost. Leading companies today are adopting SLM as a business strategy by adopting the SLM concepts into their own service departments, or increasingly, by transferring the service headache over to a service company that delivers SLM capabilities as a part of their service offering.

Speak Your Mind

*