SLM for IT Equipment: Tackling the Profitability Crunch explores tackling the profitability crunch in the IT equipment services market as service becomes more difficult, competition gets stiffer and margins keep shrinking. Click here to read the full report, thank you to our sponsor Astea. NOTE: This paper is from the Tech-Clarity archives, it was originally
Tech-Clarity conducts numerous interviews and surveys to discover how companies can improve business performance through best practices and the intelligent use of enterprise software. We provide our white papers free of charge so it can reach the broadest possible audience.
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SLM for Point of Sales: Servicing the Service Industry reviews the need for strong support processes when servicing equipment for retail and hospitality companies, both to satisfy the customer and to generate profits. Please enjoy the summary below, or click the report or title to download the full PDF (free of charge, no registration required).
More Value for Your Service Dollar: Better Service at Lower Cost Through Service Lifecycle Management reviews a strategic way for companies to ensure that capital equipment is making a profitable return for their business through better service. Please enjoy the free Introduction below, or click the report title above to download the full PDF (free
Hello and welcome to Tech-Clarity. We are in the process of converting to our new website which provides greater access to our research. As we are reposting our content in the new format, we want to make sure you can access our existing materials. The list below represents almost ten years worth of research. Enjoy!