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Hitachi Digital Services Analyst & Advisor Connect: Three Key Takeaways for Manufacturers

Hitachi Digital Services Analyst & Advisor Connect helped us learn from their leadership, specialists, and customers to gain a deeper perspective.

Arvind Krishnan - May 28, 2025

Hitachi Digital Services Analyst & Advisor Connect 2025
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Last week, we had a chance to attend the Hitachi Digital Services Analyst & Advisor event in Dallas. The gathering offered compelling insights into the company’s strategic direction and differentiated capabilities. Through a series of thought-provoking presentations and fireside chats, one theme emerged with clarity and consistency: Hitachi Digital Services’ deep-rooted engineering expertise sets it apart. This foundational strength enables the company to understand its customers’ complex challenges and validate solutions across Hitachi’s diverse industrial ecosystem and co-innovate with clients to drive real business outcomes. Since we focus a lot on #digitaltransformation in product design, innovation, and manufacturing, we found several relevant takeaways worth highlighting.

Hitachi Digital Services Analyst & Advisor Connect 2025

Transform Manufacturing by Enabling the Digital Thread

Digital transformation in manufacturing is no longer optional but an urgent imperative. Industry leaders recognize that embracing this shift is essential to sustaining profitability by eliminating inefficiencies, unlocking new revenue streams, and navigating an increasingly complex environment shaped by product complexity, regulatory pressures, and geopolitics. A foundational step in this journey is establishing a robust digital thread by integrating data across diverse software systems and physical equipment. This is where Hitachi Digital Services stands out. Leveraging deep engineering expertise honed through collaboration with sister companies renowned for their manufacturing excellence, Hitachi Digital Services brings a practical understanding of product development processes. Coupled with their PLM and MES implementation capabilities, they are uniquely positioned to help manufacturers drive digital transformation across the value chain.

Unlock Value through AI and Manufacturing Analytics

Manufacturers are increasingly prioritizing investments in AI and analytics. As highlighted in Tech-Clarity, Inc.’s research by Julie Fraser, Making Manufacturing Analytics and AI Matter, early adopters are already realizing significant gains, ranging from cost reduction and productivity improvements to enhanced quality, error-proofing, and better delivery performance. This space is a natural fit for Hitachi Digital Services, which showcased powerful use cases such as a rail application where edge computing in the train enables real-time data analysis from sensors monitoring track conditions and overhead power lines, directly enhancing safety outcomes. With modern factories generating massive volumes of data, Hitachi Digital Services is ideally positioned to help manufacturers harness this information to optimize energy usage, drive quality, and maximize overall equipment effectiveness.

Secure IT-OT Convergence

The convergence of Information Technology and Operational Technology is a strategic enabler for manufacturers seeking to enhance operational efficiency, reduce costs, improve decision-making, and drive innovation. However, the path to IT-OT integration is often hindered by legitimate #cybersecurity concerns. Cyber threats, including data breaches, IP theft, ransomware, and operational disruptions, pose significant risks to brand reputation and profitability. To fully capitalize on the promise of IT-OT convergence, cybersecurity must be embedded as a core foundation. Hitachi Digital Services brings deep cybersecurity expertise through its partnership with Hitachi Cyber, offering tailored protection strategies and best-practice implementations. Their ability to integrate security seamlessly into digital transformation initiatives, along with providing managed security services, makes them a trusted partner in securing the connected factory of the future.

Our Takeaways on Hitachi Digital Services

In conclusion, the Hitachi Digital Services Analyst event provided valuable insights into leveraging its deep engineering heritage and cross-division expertise to drive impactful digital transformation for its manufacturing customers. Their capabilities in enabling the digital thread, deploying AI and analytics, and securing IT-OT convergence align closely with the critical needs of manufacturers. We were especially impressed by their practical, field-tested approach and commitment to co-innovation. These strengths position Hitachi Digital Services as a trusted partner in helping manufacturers unlock efficiency, resilience, and innovation. We thank Patrick Corcoran and Mahesh Hanumanthu for the opportunity to participate in this event.

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Filed Under: Insights, Insights & Activity Tagged With: Data Analytics, Cybersecurity, Industry 5.0, PLM, Hitachi Digital Services, MES, Analyst Conference, IoT, Managed Services, Digital Thread, Edge Computing, AI

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