How can aligning product data in PLM with the aftermarket drive business value? Too often, PLM data is kept within Engineering, leading to disconnects between rich design data and downstream functions like service. Aftermarket support demands accurate product information at the product configuration level, and PLM is the source. How can manufacturers create a cohesive,…
- What pressures are forcing industrial manufacturers to digitally transform to protect growth and profitability?
- Why is there a divide between engineering and the aftermarket? Is it a technology or a cultural issue? What issues does that create?
- Is PLM ready to support downstream functions like service?
- What does a connected digital thread look like?
- How can manufacturers make progress in connecting these separate worlds? What has AGCO accomplished with their PLM implementation?
How is process manufacturing taking advantage of the AI opportunity? We analyzed over 250 companies in the chemical, food, animal nutrition, and engineering industries to understand their plans and progress. We found broad plans, varied readiness, and a small number of companies who have made substantial progress beyond proofs of concept and pilots.
Please see a summary of the chemical report, below. You can access all three reports, AI in the Chemicals Industry, AI in Food and Animal Nutrition, and AI for Engineering in addition to a related webinar here.
Thank you for the opportunity to conduct this research to find out the “no bull, no hype” truth on your behalf, Datacor.
Please enjoy the summary* below. For the full research, please visit our Datacor (registration required).
Table of Contents
- The Business Case for AI
- Goals for AI
- AI Focus Areas
- Improving Production with AI
- Improving R&D with AI
- Improving Overall Business Performance
- Enabling AI Improvements
- Progress with AI
- Early Leaders Gaining Value
- Early Leaders Scaling Benefits
- Time to Value with AI
- Organizational Readiness
- Data Readiness
- AI Adoption Challenges
- Business Impact of AI Challenges
- Seeking Support with AI
- Recommendations and Next Steps
- About the Research
- About the Author
The Business Case for AI
AI Has Arrived Artificial Intelligence (AI) has matured beyond specialized applications. In its many forms, AI is changing how companies operate, helping them generate new insights, predict outcomes, streamline work, optimize decisions, and manage by exception. It also frees employees from repetitive, low-value tasks, such as manually producing documents like certificates of analysis, allowing companies to reinvest employees’ time to drive innovation and offer white-glove customer service. Chemical Companies Don’t Do Hype Chemical manufacturers and distributors approach AI the way they approach any technology: practically. They are experienced at leveraging technology to optimize performance and are always open to doing things better, faster, or cheaper. They aren’t enamored with technology for its own sake; rather, they need to understand the business value before they invest. And for now, they’re still figuring AI out. Seatex CFO Andrew LeBlanc shares, “We believe AI is a big opportunity, but we don’t know how to tap into it yet.” The Opportunity is Broad The opportunity spans both front and back-office functions across the entire business: plant operations, R&D, distribution, supply chain, quality, compliance, and sales and marketing. And the use cases are still being discovered. What the Data Shows
Tech-Clarity spoke with Datacor customers and surveyed over 250 companies with under $300 million in revenue to understand how chemical companies are approaching AI, where they’re finding success, and what’s holding others back.
The findings tell a clear story: chemical manufacturers and distributors are making meaningful progress with AI and doing so more quickly than many might expect.
- Those that have started are finding ways to scale their AI advantage.
- The barriers are real but addressable: skills gaps, data readiness, and knowing where to begin matter more than distrust or fear.
- The companies leaning on existing trusted partners are getting further, faster.
Goals for AI
Cost and Efficiency Lead the Way When asked about their primary AI business goals, chemical companies most commonly reported wanting to reduce cost and drive efficiency. This goal is consistent with how chemical companies approach technology broadly: they operate on thin margins, and cost-consciousness is built into how they run their business. But cost and efficiency are only part of the picture. Over one-third prioritize improving product and service quality, and a similar percent target reducing associated costs. About one-third target increased business resilience to disruption. Only 4% of companies reported having no business goals for AI at all. Customer-Facing Goals Rank Alongside Operational Ones Chemical companies report goals for improving customer-facing processes and driving revenue growth at nearly the same rate as their operational goals. Two of the most commonly reported goals directly impact the customer: improving service quality and enhancing the customer experience. Investing in efficiency isn’t just about reducing costs and headcount — it’s about serving customers better. AI Opportunities Span Every Corner of the Business Perhaps the most telling finding isn’t any of the individual goals, but the sheer breadth of them. Companies reported goals spanning nearly every corner of the business. AI is not being treated as a point solution — it’s being pursued as a broad operational capability. As one chemical company put it, “Ideally, we’d like to use AI to streamline operations, gain better insights from our data, and create more scalable, consistent processes — allowing our teams to focus on higher-value, creative, and strategic work.”
The Path Forward
Start with the Practical, High-Return Applications Chemical companies are pursuing AI for a wide variety of reasons, from reducing cost and driving efficiency in the plant and R&D to improving customer service and growing revenue. As one respondent put it, their goals are to “make more money and provide a better customer experience.” For most, the practical entry point is the same: free people from repetitive work, streamline how work gets done, and give employees better information to make decisions. “We’re trying to take something painful and make it easier,” shares Hubbard-Hall’s Kielbowicz. AI at this stage is a productivity multiplier for existing resources. The data and process knowledge to get started is, in most cases, already in place. As respondents shared, their goals include “better using the data we have” and “improving on workflows and empowering employees to work smarter.” Close the Knowledge Gap The biggest barrier to AI adoption is not distrust or fear of job loss — it is a lack of knowledge and capability. Chemical companies need to invest in training and give employees time to explore what AI can do for their specific operations. Supplementing internal knowledge with expertise from existing vendors and consultants is equally important. The barriers are well understood and addressable; what is required is commitment, not just interest. The Data Makes the Case for Action Many chemical companies are still in planning mode or early pilot phases, and organizational, data, and implementation challenges are slowing them down. Those challenges must be addressed. But the data is clear: companies that complete pilots are achieving their stated goals, and 60% do so within a single business quarter. The challenges are real, but they are addressable — and the companies proving that are already pulling ahead. Early Movers are Widening Their Lead Chemical companies that have gained value from AI are scaling those gains to new problems and new parts of the business, building organizational capability that competitors cannot quickly replicate. The window to close the gap is open, but early movers are not standing still. *This summary is an abbreviated version of the ebook and does not contain the full content. For the full research, please visit Datacor (registration required). If you have difficulty obtaining a copy of the research, please contact us. [post_title] => The Truth about AI in Process Manufacturing [post_excerpt] => [post_status] => publish [comment_status] => closed [ping_status] => closed [post_password] => [post_name] => ai-for-process-industries [to_ping] => [pinged] => [post_modified] => 2026-05-13 10:41:39 [post_modified_gmt] => 2026-05-13 14:41:39 [post_content_filtered] => [post_parent] => 0 [guid] => https://tech-clarity.com/?p=23861 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [2] => WP_Post Object ( [ID] => 23880 [post_author] => 2582 [post_date] => 2026-05-07 11:25:00 [post_date_gmt] => 2026-05-07 15:25:00 [post_content] =>
It was exciting to attend my first Aras Corporation ACE User Conference with Jim Brown. The conference was held in Miami, which provided a welcome relief from Boston's long, cold winter. More importantly, it was great to learn more about Aras' strategy and products, especially from the Aras leadership team, including their new CEO, Leon Lauritsen. Leon came to Aras with the Minerva PLM acquisition, where he led EMEA sales. Prior to becoming the Aras CEO, he headed the Aras global sales team. His PLM experience, product understanding, and leadership should provide a steady hand as Aras continues to execute on its SaaS and AI strategy.
Our key takeaway is that Aras is building on its core strength as a flexible, extensible, and scalable digital thread platform. The company is moving quickly toward an AI-augmented, agent-based model on a governed, data-centric PLM foundation. We are continually impressed by the level and openness of their community engagement, which Aras considers critical to defining and prioritizing its product roadmap, especially regarding AI. This was evident during the event itself, where discussions consistently centered on what’s working, what could be improved, and how Aras can better support its users.
Aras - A Strong Foundation for AI
In his opening remarks, Leon highlighted that much of the pressure facing manufacturers today comes from rising complexity—across products, regulations, supply chains, and digital systems—combined with the expectation to do more with the same resources. While AI inevitably entered the discussion, we agree with his point that its effectiveness depends on the quality and control of underlying data, reinforcing the continued importance of a strong PLM foundation.
Leon noted that with constant change as the only certainty, flexibility is essential. He believes Aras is well-equipped to address uncertainty with its adaptable, extensible data model and scalable capabilities in workflow management, governance, integration, and performance. We also noted flexibility as a key Aras differentiator in our Aras ACE 2023 Insight, writing, “While most vendors tout standardization and de-customization, Aras encourages customers to leverage the flexibility built into the platform to modify Aras Innovator to support their unique needs.”
At last year's event, they introduced Aras InnovatorEdge, and since then, they have made significant progress. Aras InnovatorEdge is built on three pillars:
Edge API – Governed Data Gateway to securely expose PLM data and digital thread services to external applications and agents. The Edge API works with both Aras SaaS and On-Prem infrastructure. The API exposes only the necessary data segments for specific use cases, ensuring controlled access.
Edge Builder – SaaS-based ecosystem for building, deploying, and operating task-based apps with native Aras Innovator connectivity. Edge Builder includes a pre-integrated UI framework, a comprehensive component library, and secure authentication. Additional capabilities provided by Edge Builder will further enhance this model, reinforcing the idea that PLM is no longer a monolithic system but a platform that can be extended and adapted at the edges.
Edge AI – A suite of services for building, running, and governing specialized agentic workflows and AI services across the PLM ecosystem. (Aras noted this is coming in Q3, 2026)
Extending the Digital Thread with EDGE Apps
Edge Apps are specialized applications developed using Edge Builder —either built internally or through prebuilt solution accelerators developed by Aras and its partners for industries such as medical devices and high-tech electronics. A no-code Agent Builder allows business users to create and deploy their own agents. This enables rapid development of agent-driven workflows directly within the PLM environment, supported by templates and guided configuration.
Aras introduced their own industry-specific Edge Apps, each targeting a specific use case and pre-configured with data models, workflows, and UI aligned to a given vertical. These include Aras Digital Manufacturing Engineering, Medical Devices, and High-Tech Electronics apps.
Dependency Graphs Underlie Adaptive PLM
Aras introduced dependency graphs that extend beyond simple connections to explicitly identify and model relationships across the digital thread. By mapping these dependencies—even across disparate systems—organizations can automate tasks that were previously manual and often neglected. This unfolds in phases: first building the dependency map, then proposing changes, and finally evaluating downstream impact. The result is a more intelligent, responsive PLM system that can adapt quickly as complexity grows, with many of these capabilities already available in Aras and others rolling out in the near term.
Agentification of PLM
Rob McAveney, Aras CTO, shared a look into the future of Enterprise Software UX. Historically, enterprise software—and PLM in particular—has been built for humans sitting in front of screens, navigating form-based systems and structured workflows. That model is now being challenged. According to Gartner, by 2029, a majority of software will be designed primarily for AI agents, with human interaction becoming secondary. That shift has major implications for PLM: systems will need to support not just human users, but intelligent agents that operate within defined boundaries of governance, security, transparency, and observability. In this model, humans don’t disappear—they guide and oversee—but much of the execution moves to AI. In our industry discussions, API-first architectures are often referred to as “headless” solutions.
The Changing PLM User Experience
Rob noted there are 5 trends shaping Enterprise SW UX:
- Zero UI – traditional interfaces minimized: natural inputs and context take over
- Agent-Centered Design: AI Agents are the new users
- Adaptive UX – hyper-personalized, generative experiences become standard
- UX Democratization: Augmented tools reshape traditional processes
- AI Trust Imperative: transparency is mandatory, limited room for failure
What emerges is a deconstruction of the traditional PLM application hub into a more flexible, agent-driven framework. Work is broken into different kinds —discovering data, enriching it, and amplifying it into decisions and innovation— under an agentic framework. How work gets done now includes conversational interfaces, task-based assistants, autonomous agents, monitoring systems, and collaborative tools. Just as importantly, work is no longer confined to a desktop; it spans mobile devices, tablets, and mobile apps. This “redelegation” happens incrementally: starting with natural language interfaces and chatbots, then evolving into task assistants and monitoring agents that operate more independently. Capabilities like intent-based discovery (from on-demand insights to predictive and even “invisible” discovery), AI-augmented enrichment (such as interpreting requirements documents and feeding structured data into the digital thread), and AI-guided operations begin to reshape how PLM delivers value.
A Good Start: Micro AI Experiences
Rob provided some practical examples of how this may unfold through targeted micro-experiences rather than wholesale system replacement. For example, a simple problem report can start with a photo, with AI automatically populating details and refining them via voice input. A requirements companion app can compare documents against PLM data, identify relationships, and even ingest updates without the user ever entering a traditional PLM interface. Engineers working in CAD can be alerted to issues by monitoring agents, with problems detected “invisibly” and surfaced through conversational prompts.
We believe the path forward is iterative: define the work, determine how and where it should happen, ensure trust, and rapidly deliver a minimum viable product. With a foundation built for adaptability, platforms like Aras Innovator are positioned to support this transition, enabling organizations to move quickly as the shift toward agent-driven PLM accelerates over the next couple of years.
Microsoft – Scaling Agentic AI in PLM
Microsoft is an important Aras partner and customer. At last year's event, Microsoft shared examples of using AI to extend the value of PLM as a tool to improve people's efficiency. (see our Aras ACE 2025 Insight). A lot has changed in a year. This year, they shared that Microsoft has an AI-first approach to its business, including its PLM environment (OnePDM), connecting Aras and Microsoft agents. In a multi-agent ECO scenario spanning PLM, engineering, and supply chain systems, Microsoft replaced brittle integrations with agent-to-agent (A2A) communication, allowing agents to interpret data, negotiate across systems, and handle inconsistencies that would typically break traditional integrations. This approach reduced change cycle times from 8 weeks to 2, aiming to reach 2 days, while achieving ~82% accuracy and strong evaluation scores for output quality, task alignment, and business value.
Microsoft found that smaller, task-specific agents—each aligned to a clear function—perform better than monolithic models, and that selecting the right model for each task (e.g., reasoning vs. image recognition) improves outcomes. As they expand toward fully agent-driven PLM workflows, the emphasis is on adaptability, governance, and iterative improvement, recognizing that agent performance will evolve over time with use and refinement.
Our Take
Aras has always stood apart from traditional PLM vendors—both conceptually and technically—which is a big part of its value and why it’s worth evaluating alongside more traditional players. That differentiation continues as Aras strengthens its digital thread capabilities while layering in AI, all without losing focus on its core strengths of flexibility and extensibility.
Under Leon Lauritsen, the company is sharpening that direction through a clear strategy built on market disruption, customer obsession, and people. The approach is to double down on core PLM capabilities, reinforce its unique, adaptable architecture, and extend it with AI—enabling organizations to learn, evolve, and act at speed.
Thank You
Thank you, Leon Lauritsen, Rob McAveney, and Igal Kaptsan, for the business and product updates, and to Josh Epstein, Jason Kasper, Kylie Ochab, and others for insightful conversations and help along the way.
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What are many manufacturers missing to succeed in digital transformation, smart manufacturing, and successful artificial intelligence (AI) initiatives? A common foundation for reliably getting the right data and information to the right place at the right time. In short, what’s often missing is enterprise-grade industrial connectivity.
Normalizing, organizing, and making available the massive amounts of data from both automation and information systems is not straightforward. Discerning which systems can deliver it is crucial to a manufacturer’s short-and long-term success. In this Buyer’s Guide, we discuss essential evaluation criteria for an industrial connectivity foundation that’s flexible and future-ready.
Please enjoy the summary* below. For the full research, please visit our sponsor Kepware (formerly PTC, now Velotic), (registration required).
Table of Contents
- Introduction
- Why Connectivity Matters
- Modernizing Industrial Connectivity
- Standardize Connectivity Benefits
- AI Accelerates Urgency to Build Data Foundation
- Evaluating Industrial Connectivity Software Solutions
- Technology basics
- Enterprise-Grade Technology
- Functionality
- Provider & Services
- Enterprise Considerations
- Buying Team
- Connectivity Buying Process
- Recommendations
- Acknowledgments
- About the Author
Why Connectivity Matters
Leveraging Data to Compete Manufacturers have learned they need to leverage their data, turning it into information and intelligence to compete. Getting the right data to the right place at the right time is essential. Moving operations technology (OT) data to other OT elements in real time is often required to run processes efficiently and effectively. Beyond that, sharing data between OT and IT for offline analysis, improvement, and optimization is essential for successful line, plant, and enterprise decision-making. Connecting Diverse Industrial Data Industrial connectivity is unique –it’s a more heterogeneous environment and more time-sensitive than many others. Data may be structured, semi-structured, or unstructured, time-series, parametric, and more. To create operational and business context, or meaning, all of those data types need to be normalized, harmonized, and secured. Compounding this issue are the many generations of equipment, automation, and devices in most production facilities. For one more layer of complexity, information technology (IT) now wants to connect with automation or OT, leveraging traditional IT data ops principles. Connectivity is the Foundation Connectivity is a foundation for any approach to the industrial data infrastructure. It is the way data comes in reliably and in an organized fashion for any of these initiatives:- Industrial DataOps(IDO)
- Industrial data management (IDM)
- Unified namespace (UNS)
- Model-based data and model-based enterprise (MBE)
- Digital transformation (DX) and Industrial transformation (IX)
- Continuous Improvement (CI)
- Digital Twins of processes, plants, and as-built products
- Simulation, analysis, and optimization
- Industrial analytics and artificial intelligence (AI)
Evaluating Industrial Connectivity Software Solutions
Aspects to Consider Manufacturers have many aspects to consider for long-term success with industrial connectivity. These include technology, functionality, the provider, and specific considerations to ensure long-term ability to meet business needs, recognizing that needs will change. Technology Industrial connectivity is a crucial element of today’s manufacturing technology infrastructure, so extensible, secure technology matters. As described, it’s best to adopt a standard enterprise approach that supports a wide variety of current and legacy OT and IT interfaces and protocols. It must also meet security, scalability, and edge-deployment requirements. Functionality The functionality for industrial connectivity is also worth careful evaluation. It must be comprehensive to serve both OT (automation) and IT needs. Ideally, it does more than connect; transforming data into useful information at this level can significantly improve the timeliness of usable results. Provider The provider should have a proven track record in industrial connectivity. Look for case studies and reference accounts you can contact. It’s important to seek out a company with employee experts to support needs before, during, and after implementation. An ecosystem of partners can boost this support. Enterprise Considerations Many companies also have specialized industrial connectivity needs, such as older or specialized equipment that lacks native standard data output protocols. Many companies also have multiple sites and a desire for enterprise-level control and governance of their industrial connectivity.Enterprise Grade Technology
Scalability and Performance While industrial data connectivity projects often start small, ideally, the connectivity can support continued growth and new initiatives over time. Scalability for industrial connectivity is about how easy it is to replicate and extend a solution. As connectivity scales, the performance and availability of normalized, secure data are also crucial. OT systems rely on real-time data, often mixing data from other systems. Reliability For all of this to be useful, the system and the contextualized data it makes available must be reliable. Look for a connectivity solution that can confidently handle a high volume of fast-moving data. Connectivity might extend from a line to a site, multiple sites, or an enterprise. Digital transformation needs to get the right in-context industrial data to everyone in the plant and throughout the company –think supply chain, design, finance, sales –every time. Ease of Management
Standardizing on industrial connectivity across an enterprise also requires options for using and managing it at the enterprise level. Increasingly, manufacturers are using the industrial edge to ensure data capture and processing close to the devices. This approach helps keep latency low for high-performance operations, data, and intelligence. Containers at the edge also simplify deployment and re-deployment.
Connectivity Buying Process
Enterprise Decision Be sure this is a broader enterprise strategic decision, not only for a specific project or initiative. Consider reliability, longevity, performance, and scale of both the connectivity software and vendor. Select to create a company standard for this foundational infrastructure to gain all of the benefits available at a lower TCO and time to value (TTV). Plan to drive the adoption of your connectivity standard over time in every new project and pressing modernization projects. Initiative Foundation One great way to drive to an enterprise connectivity standard is through a broader initiative. DX, IX, AI, SM, or Industry 4.0 or 5.0 initiatives often trigger a close examination of the solution provider landscape to ensure they can meet their needs. Clearly, this review should include connectivity, since it is the foundation for the industrial data infrastructure. Start of a Journey Realize that selecting your industrial connectivity solution is the beginning of the journey, not the end. Plan for ongoing education, evangelizing, and organizational change management – people must get on board. You will need to establish owners for industrial connectivity governance, adoption, and cascading training. Creating documentation and aligning with established company standards is a starting point. Expect expansion as technology, your processes, people, and products change. Be Prepared for AI Lack of data is the #1 most-cited challenge in predictive analytics. Usually, the company has the data, but it’s not connected, normalized, harmonized, or available reliably and quickly enough to enable predictive insights that prevent problems. Standardized industrial connectivity can avoid that challenge.
Recommendations
- Selecting the best industrial connectivity solution matters. It is the foundation for both current success and forward-looking initiatives. Every aspect we discussed will matter over the long run: modern technology, deep functionality, a proven provider, and custom and enterprise capabilities.
- Explore whether you can find a single industrial connectivity solution to ease training, use, configuration, and management.
- Check technology aspects for current and future needs, including cybersecurity posture, capabilities, and track record.
- Look for a provider with a solid track record and market presence to meet your needs across the company now and in the future.
- Seek out a solution that provides comprehensive, reliable, and performant industrial connectivity and is evolving as OT and IT do.
- If you plan to use this as an enterprise standard, which we recommend, review scalability, management, configuration, and support, as well as specialized connectors or customization to meet every facility’s needs.
- Ensure consistent industrial connectivity can be a foundation for your success with AI.
Why do audits continue to find problems after appropriate root cause analysis (RCA) and corrective and preventative actions (CAPA) processes are complete? MetaFloor AI argues that there is a missing capability to capture and consistently reuse causal data for process intelligence. Their AI-based platform uses a causal graph with AI to not only capture process standards and details of actual events, improvement processes, and outcomes, but also store and leverage them as codified institutional knowledge.
MetaFloor AI Offering
The platform this young company has developed has many capabilities:
- Process management incident ticketing
- Custom workflows for each process for a specific type of event that log, assign, and coordinate with people, and generate reports
- Industry-specific workflow templates that match known standards and common approaches
- Push a single button to start a workflow, such as a customer complaint, return material authorization, non-conformance record, or those to resolve the issues, such as RCA, CAPA, supplier corrective action request (SCAR), etc.
- Natural language (NL) AI-based basic and advanced queries that replace search and can find all relevant chains and detect what is relevant, designed to speed work for engineers and auditors
- Packet libraries to follow the complete flow of processes, such as CAPA
- Industry-tuned recommendations for action that become even more highly tuned to the company over time
- Document control with automated versioning and approval flows
- Change management and change impact mapping
- Compliance scoring against the company’s standard operating procedures (SOPs) that are detailed enough to identify gaps and proactively plan for upcoming audits
Typed Causal Governance
It is one thing to have formal processes for customer complaint handling, return materials authorization, and process non-conformance; that’s common. It is rare to be confident that the desired outcomes are complete. It is nearly unheard of to achieve that level of certainty in a rapid, automated fashion. This is where a causal graph and very precise process definitions come into play.
MetaFloor AI founders argue: “Standards-bound operational work is not fundamentally a document problem and not merely a generic workflow problem. It is a problem of preserving valid causal structure under uncertainty, coordination cost, and partial visibility. I don’t have the space to explain it all here, but the founders’ vision and fully documented formulas for typed causal governance are convincing. With this approach, it becomes clear when a case can safely be closed or when there are other dependencies to resolve.
Target Customers and Users
While every manufacturer might face these issues, MetaFloor AI’s initial customers are in the electronics industry. The company is also focused on aerospace & defense (A&D), automotive, and medical devices. These industries have both industry regulations and standards, as well as company-specific standards for production processes. MetaFloor AI’s custom workflows are designed for each industry, and they anticipate an 80% fit once they have created the workflow for a few customers in that industry and the model is trained.
Users tend to be process engineers, quality engineers, operational excellence, or continuous improvement (CI) professionals. These are typically the employees tasked with day-to-day incident management. The AI can pull together knowledge and past experience from all these people and projects, identifying where a current situation might be similar to past events.
Market Approach
The MetaFloor AI platform is designed to be self-serve. A customer can sign up and without consulting or integration up front, start with an incident to record. The system will prompt about that event and also request previous RCA reports. Building the knowledge base happens incrementally with each problem the team brings to the system, providing an always value-adding, low-friction adoption path.
To encourage use, MetaFloor AI has bundled everything into a monthly price. For $499/month, a company can get a manager seat with all three system layers and 100 events per month. The second user is free to further encourage companies to learn and spur greater use and compliance easily and quickly.
Founder Background
The company was founded in the fall of 2025 and is just getting off the ground. However, the idea took hold earlier. The founding team spent months refining the thesis and validating the problem with operators in regulated manufacturing before MetaFloor AI was officially launched. The founders each bring particular strengths to this venture. This is the third startup CEO and commercial leader Anup Mehta has founded; previous ones include DeepEdge and Clarice Technologies. Sridhar Perepa is COO and has worked in engineering across the electronics, life sciences, transportation, and aeronautics sectors. Arun CS Kumar is Head of AI and Product, and also heads AI for DeepEdge; he has a PhD in AI/computer vision and a background in perception engineering for autonomous driving.
Our Take
Closing the loop to ensure process improvements take place is not easy, but this AI- and industry-based approach holds great promise. The platform’s deep capabilities, combined with industry focus, bundled, cost-effective pricing, and NL interaction, bode well for growing adoption.
Thank You
Thank you, Anup, Arun, and Sridhar, for briefing me on your breakthrough concept and sharing your white paper on Typed Causal Governance. I look forward to following MetaFloor AI’s progress in the market!
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Where are manufacturers focusing their AI initiatives? We surveyed over 250 manufacturers to find out, and we’re sharing a preview of the findings in an upcoming webinar on April 28th.
What is the current state of AI readiness from a data, organizational, and technical perspective? Are manufacutrers prioritizing the plant, R&D, engineering, the front office, or the backoffice? What are they trying to improve, and how well are they achieving the value they’re looking for?
Datacor asked Tech-Clarity to get down to the real truth about plans, approaches, and progress for AI in the process industries. Datacor Chief AI Officer, Sundar Kuppuswamy, will hold a fireside chat with the report author, Jim Brown, to understand the state of AI in process manufacturing. Sundar will also share insights from his customer experiences.
Join the webinar to learn more and get your questions answered. After the webinar we will be releasing three industry-specific reports based on this data, with details on:
- AI in the Chemicals Industry
- AI in Food and Animal Nutrition
- AI for Engineering
Does PLM drive better outcomes in new product development?
Tech-Clarity invites you to participate in a research study on using PLM to support new product development across engineering and product development teams. Please take 10 minutes to fill out this short survey. As a thank you, we will send you a copy of the report summarizing the findings.
In addition, eligible respondents will be entered into a drawing for one of twenty $25 Amazon gift cards. See the survey for eligibility details.
Take the survey now to share your perspective!
Please feel free to forward this survey to others you feel have an opinion to share. Individual responses will be kept confidential.
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During a closed-door introduction with ReilAI Corporation, I began to believe agentic AI might actually be ready for operations. I am delighted I got a peek at a new approach to making it easier to understand what’s happening in complex, ever-changing manufacturing and supply chain operations. This young company was founded on the belief that agentic AI holds the key to understanding and fully leveraging diverse data to inform the actions of a system in motion.
In this call, they showed me (representing Tech-Clarity, Inc.) and a select few others their Governed Agentic Execution Layer (GAEL), intended to bridge between data infrastructure and execution systems. Most exciting, it does so without displacing people or systems already operating in the plant, company, and ecosystem.
The Execution Gap
One of the curious points that ReilAI founder Joanne Friedman points out is that manufacturers measure the return on investment or return on invested capital for a $50,000 piece of equipment, but not for the $5-6M in data infrastructure that keeps the entire facility running – or not.
Data infrastructure is crucial to execution success. They point out three areas where an execution time gap exists today; these are how long it takes to:
- get data to someone who needs it
- understand it and make a decision
- move from decision to action that gains true value
In previous research (A New Era of Continuous Improvement), I’ve pointed out that time matters; it is one thing we cannot replace or regain. As most of us know, AI can save quite a bit of time. It can also capture and leverage knowledge, which is crucial as much of our experienced workforce nears retirement. So, a platform that leverages a knowledge and context graphs as well as agentic AI could help close those gaps.
GAEL’s Architecture
A manufacturer adopting GAEL can keep their current workflows or change them up front. Agentic AI choreography enables agents to run in parallel or in swarms. This goes beyond prescriptive orchestration to enable adaptation as conditions change, which is essential for ongoing execution. The design focuses on extensibility, observability, and explainability.
At the foundation of this new platform, and the first word in its name, is governed. Governance for swarms of AI agents is crucial. Key principles of this design is observability, traceability, and flexibility. The starting use cases are manufacturing and supply chain, which are inherently fast-moving, multi-disciplinary, and challenging.
The platform is also designed for collaboration. I mentioned a knowledge graph for context. This architecture is not unique to GAEL, but essential for many current systems to be execution-ready. Graphs can create meaning and context from otherwise fragmented data. GAEL also has context graphs and judgement layers. So context might include user intent, perspective, experience, expertise, authority, and security. With agents for nearly any role or discipline, the data appears with this full, deep context, ready for action.
The Path to Trust in Agents
The question is how to ensure the agents will generate great results. Friedman points out that no executive will just trust AI agents to work autonomously. Agents must earn trust. So, ReilAI has developed a training pathway for the agents.
Given that the founders are deep manufacturing and supply chain experts, they have built agents for specific roles with some starting knowledge:
- Initially, agents are like well-educated apprentices.
- As they learn from daily interactions, additional data, and tasks, they become journeymen.
- Only once the people using these agents agree can they become masters and run autonomously.
The platform has built-in “governed trust paths” that make sense for manufacturers. These start with physical safety, move to compliance, and also include margin protection logic. Until all of these are satisfied, even a “Master” level agent cannot autonomously execute its commands.
Return on Data
If you know Joanne Friedman, you have likely seen her work on Return on Data (RoD). She and I were recently on a podcast together discussing this topic. Her equation for RoD is:
[Sunk Data Capital] X [Contextual Intelligence] = [EBITDA Expansion]
The returns can be in top-line or bottom-line; in cost or revenue enhancements. Most manufacturers store tremendous amounts of data and pay for infrastructure and cloud services. The question is, how much of that data is delivering value, and how much?
One aspect of that we’ve also written about is expanding beyond production to link multiple companies in an ecosystem. The ReilAI vision is that each industrial facility (plant, warehouse, distribution center) can leverage GAEL to become an intelligent smart node within a coherent system. They say, “As more partners integrate, predictive power and execution value compound exponentially.”
Our Take
Agentic AI may be ready for industrial environments. To date, news about challenges in scaling and trusting AI in industrial settings abounds. We hear that investments may or may not pay off. The team at ReilAI has me thinking that might be news of the past, not the future or even the present. If GAEL can deliver everything in their vision, it will be a powerful platform to enhance operational execution. Governed agents ranked by expertise, leveraging existing people and data, seems like a good path forward.
Thank you, Joanne Friedman and Matthew Funderburg, for inviting us to this fascinating early look at your innovation at ReilAI Corporation. We look forward to following your progress in the market.
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We had the chance to spend some time with PTC leaders recently to discuss their strategy. We’ve followed PTC for over two decades and watched them transform numerous times. They’re currently in a new era under the leadership of CEO Neil Barua , who took over the CEO role several years ago after serving as the CEO of ServiceMax. Our impression from the conversation is that the PTC strategy feels refreshingly focused and leverages their core strengths. We think customers will respond very well to this approach.
PTC’s Core Strengths
Stepping back, what are PTC’s core strengths? PTC started with parametric CAD and has remained strong in the design world, currently with Creo, Onshape, and Creo Elements Direct. They were also one of the earliest PLM companies with their Windchill platform. They have deep roots in these spaces and have continued to innovate and invest over time.
But PTC has also been forward-thinking and pushed the boundaries of what a “PLM” suite should offer. They have consistently looked more broadly beyond engineering, supporting what today we’re all calling the digital thread. Examples of that include expanding to ALM to support product software, Arbortext for product documentation, and Servigistics for SLM. Product data is PTC’s core strength, and their current strategy has “shifted exclusively to product data value.” Given the increasing value of structured data to fuel AI initiatives, we believe this is a solid strategy.
Intelligent Product Lifecycle
The new vision PTC unveiled is IPL, or “Intelligent Product Lifecycle.” Following on their digital thread history, it covers the full product lifecycle from engineering, through manufacturing, operations, service, and sustainment. PTC says IPL is “Powered by product data, fueled by AI.” The strategy leverages both PTC’s broad product portfolio and a belief in openness to connect to product data in adjacent and even competitive systems following an OSLC and other standards-based approaches. An example of openness is Windchill, which has always put a high priority on supporting multiCAD environments. Their open, enterprise-level approach is highly valuable as manufacturers continue to streamline operations and remove product development friction.
Integrated Product Engineering
PTC is also increasing investment in their design capabilities, what they’re calling Integrated Product Engineering, or IPE. The IPE approach consists of orchestration and collaboration across design disciplines. PTC supports this with a collection of the right pieces for today’s complex, software-defined products including the Codebeamer ALM solution to support software-defined products. This gives PTC both mechanical and software design, and they partner with leading ECAD vendors.
Manufacture and Service as Designed
PTC’s strategy extends further down the digital thread and product lifecycle to manufacturing, where they support manufacturing process planning. From there it extends to the service lifecycle and end-of-life. These areas follow the PTC strategy to focus where product data drives value. For example, PTC can offer configuration-specific work instructions for field service or MRO based on the as-designed, as-manufactured, and as-maintained product structures.
Industry Focus
PTC will continue to focus on five markets they feel they can best service because they have what they call “whole product” needs, including software-defined products, safety-critical / regulated industries, serviceable / circular products, and high rates of engineering change. The industries they focus on are:
- Electronics and High-Tech
- Federal, Aerospace, and Defense
- Automotive
- Industrials
- MedTech
Applied AI
Product data also supports PTC’s “Applied AI” strategy. It’s a practical strategy to help their customers gain new value through high value, achievable use cases. PTC has already delivered AI through existing capabilities like shape recognition and topology optimization in CAD. Now, they are using AI in ALM to validate and improve requirements and draft test requirements. In field service, they plan to leverage AI’s ability to gather data from disparate systems to streamline field service through generative data aggregation. PTC will surely extend these capabilities, and we look forward to learning more as they progress. From what I learned from a recent PTC AI in Focus webinar I joined, PTC has been making progress and delivering on a holistic, practical AI strategy.
Looking Ahead
We’re also looking forward to learning more about a new PTC product, Asset360. Asset360 is a product twin that serves as the data hub for physical assets in the field. The Product Twin Is PLM-connected and includes fielded asset configuration and activity data.
PTC also made a strategic decision to divest Kepware and ThingWorx. The capabilities were intended to further PTC’s “smart connected products” strategy, but their IoT capabilities gained traction on factory equipment around the product being manufactured, rather than on the products themselves. Divesting Kepware and ThingWorx closes that chapter and allows PTC to focus more squarely on product-centric capabilities versus manufacturing asset-centric functionality.
Accelerated by SaaS
Lastly, it’s important to mention PTC’s SaaS strategy with "Plus" offerings for Creo, Windchill, and Codebeamer. This is in addition to cloud-native solutions Onshape and Arena. Today, PTC focuses Onshape on smaller companies and Arena on fast-moving products like electronics, what we would call supply-chain-centric versus engineering-centric manufacturers. They also have their FlexPLM solution for footwear and apparel. These solutions aren’t being force-fit into the IPL strategy, which allows PTC to focus on their core capabilities.
Thank You
We expect a continued positive reaction to the focus from their customers and we’re excited to follow their progress. Thank you to PTC's Danaya Ostine, Dan Kerns, and Dave Duncan for your time sharing your vision with our analyst team. Thank you to Tech-Clarity's Michelle Boucher, Howie Markson, and Julie Fraser for joining the briefing and providing input to this post.
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How can food and other recipe-based manufacturers accelerate their innovation without wasting time and compounding their compliance risks? Startup Prodeen offers AI agents and playbooks designed to turn the tide, and early customers are finding benefits. These early customers are global food and beverage companies. Initial users are in regulatory affairs, quality, and food safety, with a view to R&D, innovation, supply chain, and procurement, as well as other recipe-based industries in the future.
Moving from SaaS Point to Systems of Outcome
The Prodeen team sees a SaaS paradox: more tools but less intelligence. A significant disconnect is between internal master data and external intelligence. They say 60% of regulatory time is wasted fighting this “compliance crisis.” So, they set out to develop agentic AI not for governance, but for operating across tasks and discipline siloes.
They set out to complement the existing systems of record and data governance, such as PLM and ERP, as well as the many point solutions for specific roles or tasks. Like Prodeen, we have also seen that existing systems often reinforce the siloes for each discipline in a company.
Our State of PLM in CPG research shows that the majority of CPG companies do not feel their PLM is prepared to meet their future needs. Replacing PLM is difficult, but getting more value from it by using AI may be a better approach. Prodeen’s solution aims to orchestrate across PLM, ERP, and point SaaS systems. Worth noting: this platform is not only for analyzing the mountains of regulatory, R&D, recipe, ingredients, and operational data, but also for executing on what they see in a governed yet rapid and agile manner.
Initial Capabilities
The Prodeen agentic AI platform includes several capabilities, each focused on a common industry need.
- Horizon Reasoning: Beyond continuous horizon scanning of suppliers and ingredients, Prodeen has configurable risk gates with reasoning. They evaluate what is relevant based on the company’s specific products, ingredients, and markets. Turning external information into actionable knowledge by agents putting it into context with the company’s data is like hiring an unlimited army of analysts .
- Dossier automation: This enables companies to turn every regulatory PDF into living knowledge, maintained by AI. Gathering scientific information from suppliers and other realms to support food contact and health analysis.
- Label compliance review: Problems with labels result in dozens or hundreds of individual and class-action lawsuits each year. This aims for agents to replace the vast expense of time and money companies spend now, starting from generating copy that can be easily executed by graphical agencies, moving on to the Artwork with not only visual markup to comply with regulations as they change, but also to auto-generate corrections.
- Playbook automation: Prodeen is creating workflows for regulatory issues across recipe-based manufacturing companies. Templates and workflows in a playbook can ensure certificates and dossiers are handled correctly and reliably within proper guardrails that ensure Agents perform consistently.
- Enterprise integrations: Naturally, a system designed to orchestrate must also connect to other systems. MCP-based connectors to both enterprise systems of record and more generic data management platforms are already part of Prodeen. These are not individual point-to-point connectors, but an agent-to-agent MCP model. This set of capabilities is evolving, but is due for release in 2026.
Fascinating also is that they recognize the potential for rapidly escalating costs and tokens; they are focused on engineering a framework by taking a multi model approach or allowing companies to bring their own model to make this sustainable for a large company with its many ingredients, suppliers, and regions while complying with regulations.
Playbook Flywheel
Prodeen’s strategy is to leverage every customer engagement to create reusable compliance workflow automation. The vision is that each new customer and use case will compound value across all customers. Examples might include conformance documentation and label simulation. With this approach, Prodeen can quickly engineer specific workflow templates into the product. The user can not only enter chat, but also use a framework to execute a process, such as editing recipes or build dashboard for risk assessment. The flywheel does not use the customer’s data, but the needs and priorities across customers. In practice, the system that listens to what the customers say during sales, demos, and use, and enables Prodeem with a 2-person team to develop one or two new playbooks per week. As they prove this out, they can quickly scale into new functionality. This is also important since AI tools and regulations change regularly.
Credible Founders
Though the company is young, the founders have deep experience in recipe-based product lifecycle management and solutions for batch process manufacturers. The founders, Nicola Colombo, Tye B., and Jakub Janoštík, worked together most recently at SGS DigiComply. Nicola was also a co-founder of Selerant, which became Trace One, and his father owned a flavor house.
They know how to run and scale a software company, and their entire careers have been focused on recipe-based industries and the challenges they pose. The AI agentic platform poses new challenges for them, but their core competencies have already been proven.
Our Take
While Prodeen is young, we see great promise in a system that has such deep industry expertise at its core and aims to orchestrate workflows that leverage existing systems. The promise of greater clarity on regulatory needs as they change, coordinated across disciplines, can begin to alleviate some of the challenges of recipe-based companies.
They have recently won some big-name customers by getting up and running quickly to add value. One large company saw results and went from PoC to production with Prodeen in less than three months. We know how thorny recipe-based compliance and innovation can be, and look forward to watching Prodeen’s progress in the market.
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Phoenix, AZ, and Media, PA, USA, February 27, 2026 – The Manufacturing Enterprise Solutions Association International (MESA) is working with Tech-Clarity, Inc. on a research program, The Business Value and Evolution of Manufacturing Operations Software. This research will review manufacturers' success in using manufacturing operations software, including the impact of MES/MOM, scheduling, material logistics, EHS, maintenance, connected worker, and AI. MESA and Tech-Clarity will conduct a survey to understand the benefits companies can expect from their manufacturing operations software implementations. Other topics will include what’s driving investments, how long it takes to implement, how solutions are evolving and supporting each other, and what supports success. They will share the findings in a research report, infographic, and webinar during the second half of 2026. The survey will be open for manufacturers’ responses in the spring of 2026. To date, the program has three sponsors: ISE, Parsec Automation LLC, and SAS. The program is capped at six sponsors, so only a few additional sponsors can join. For sponsorship information, please contact Julie Fraser at Tech-Clarity, Julie.fraser@tech-clarity.com. This MESA initiative will uncover the business value of manufacturing operations software through an online survey of manufacturers and producers worldwide across process, batch, and discrete industries. Tech-Clarity, MESA, and the sponsors will collaborate to develop the survey. The 2026 study extends beyond manufacturing execution systems (MES) to reflect the changing solution landscape, including AI in manufacturers’ business success. Tech-Clarity’s Julie Fraser and Rick Franzosa will lead the research program, supported by MESA’s Knowledge Committee and the sponsors. MESA’s International Knowledge Committee Chair Chris Monchinski of InflexionPoint says, “We have seen the value of original research over the years. This study will expand our current understanding not only of MES/MOM, but of all software at level three of the Purdue model, and the value it delivers.” “Manufacturers need to be sure they understand their current options, and how to get business benefits from them. MESA Members and study sponsors will get invaluable learning from sharing experiences,” Tech-Clarity’s Vice President of Research for Manufacturing, Rick Franzosa, remarked. “We are grateful for the sponsors who have already stepped up to ensure this wide-reaching research can occur. In this time of rapid evolution in manufacturing software and AI, we believe this will be a vital snapshot of our industry. We look forward to welcoming a few more sponsors to the team,” said Julie Fraser, MESA’s leader of the Smart Manufacturing Community and Tech-Clarity’s VP of Research for Operations. In April 2026, look for a press release inviting manufacturers and producers to take the survey. Then, in September, we will announce the release of the findings report, followed by the infographic and webinar. MESA members and sponsors will have special access and rights to these survey deliverables. #### About Tech-Clarity, Inc.: Tech-Clarity is an independent research firm dedicated to making the business value of technology clear. We analyze how companies improve innovation, product development, design, engineering, manufacturing, and service performance through digital transformation, best practices, software technology, industrial automation, and IT services. Our mission is to help manufacturers learn how to improve business results through the use of PLM, portfolio management, CAD, simulation, MES / MOM, IoT, quality, service, supply chain, AI, analytics, and other solutions. About MESA International: Manufacturing Enterprise Solutions Association (MESA) International has been helping the global manufacturing community use information technology to achieve business results through premier educational and research programs, best practice sharing, and networking since 1992. MESA is a 501(c)6 not-for-profit trade association. The Manufacturing Enterprise Solutions Association (MESA International™) is a global community of industry thought leaders actively driving business improvement through the effective application of technology and best practices. We are a 30+ year-old nonprofit organization focused on Smart Manufacturing and the business value of converging Information Technology, Operations Technology, and emerging technology to improve industrial operations. We accomplish this through:- Facilitating collaboration and innovation through global communities who effectively use the MESA Smart Manufacturing Model.
- Generating best-practice guidance which drives greater productivity and profitability in industrial enterprises.
- Educating on these topics through the MESA Global Education Program.
How can manufacturers meet customer traceability requirements faster and easier, with a higher level of reliability? Arcstone Advanced MES would argue that using the customer’s choice of LLM AI tool to access the real-time MES and supply chain data in their solution is the answer. Apparently, quite a few automotive components and food and beverage companies would agree, as Arcstone has been growing worldwide in these industries. Arcstone has also added an AI governance tool and a studio for building and governing apps. We recently caught up with founder Willson Deng to learn the latest.
Arcstone’s Vision
The concept behind Arcstone’s offering is that MES at every level is the missing link to achieve real-time, end-to-end supply chain visibility. The company’s stated mission is to provide complete manufacturing transparency across the entire supply chain. CEO Willson Deng states: “By digitalizing and integrating manufacturing operations from the shop floor right to the hands of consumers, we aim to enable a more responsive, responsible, and sustainable manufacturing ecosystem for us all.”
This company offers both MES and supply chain software, aiming to enable even the smallest suppliers to deliver accurate manufacturing data into their ecosystem. We had our first briefing with Arcstone a few years ago; that insight goes into the concept in more detail, lists the product elements, and shows them in a graphic.
Industry Uptake
The company serves many industries, but two in particular have adopted this multi-tier supply chain via MES approach. Precision-engineered automotive parts and components, as well as food and beverage products, have driven excellent worldwide growth for Arcstone.
- Food and beverage companies use supply chain traceability for materials provenance compliance. With real-time visibility, they can reduce the risk of making health-conscious and sustainability claims and focus on capturing demand for high-margin products.
- Automotive tier suppliers’ risk of recalls and product challenges goes even deeper. For them, Arcstone helps address not only regulatory compliance but also the total cost of supporting what you sell. With plant-floor visibility, the risk of misidentifying the root cause of problems is lower. Real-time information on each part shipped is the foundation for what Tesla and others call supplier “Grade A” traceability. So, this approach can improve both top-line revenue and bottom-line margin while reducing maintenance costs.
Both industries face significant risk from faulty materials in their products and are thus regulated accordingly. Automotive parts and food and beverage are highly competitive. They can both capture more or higher-margin revenue with better traceability.
Move to MCP for AI Access & Implementation Speed
Every conversation about software these days touches on AI. Arcstone’s focus is not on creating new tools, but on ensuring companies have protection when accessing actual manufacturing data from their software. Operations people spend plenty of time seeking data, and Arcstone created an MCP interface to enable any LLM or third-party system to read and interpret data across their own enterprise and their suppliers’, customers’, and partners’ systems. It has also created a manufacturing assistant agent that makes it easier to leverage data from the plant floor.
Exposing the Arcstone MES and supply chain systems’ data across the ecosystem has also made it easier to create integrations. An MES-to-ERP integration is crucial, and rather than the two or three people and a month it can often take, the new AI approach enables it to be handled by one person in a few days. MCP also cuts time by half or more when customizations are used to help ensure the MES matches operating best practices and is adopted by operators, Arcstone says. The Arcstone ecosystem of system integrators (SIs) is finding that this AI approach enables them to focus on customer success and satisfaction with fewer headaches, too.
New arc.ai and arc.studio Capabilities
In a pragmatic yet visionary way, Arcstone has also recently released two new capabilities to support governance in the age of AI and low-code apps.
- The first is arc.ai, an enterprise AI governance platform. It includes a secure model gateway plus an agentic AI control tower for safe, cost-effective AI scaling. This layer helps with access and policies, audit and observability, and cost and usage controls. Arcstone delivers this in a phased manner: starting with SSO/RBAC foundations, then the model gateway, the agent control tower, and finally continuous improvement.
- For enterprise app creation, deployment, and governance of scalable apps, arc.studio delivers a drag-and-drop builder for templates that scale across sites, governance and version control, enterprise integration (including arc.net), a global rollout framework, and plug-in-approved AI services for faster integration.
The Mindset Shift
Deng is a true visionary and continues to offer new insights. One is that the mindset for MES and supply chain must shift from what it can do to how customers can use it. Today, AI can build code to do specific functions. Yet, the complexity of managing manufacturing data and sharing it across a particular enterprise and its supply chain ecosystem is where the fundamental value now lies. This underlying MES capability enables significant efficiency gains, whereas functional improvements and the addition of AI for specific capabilities typically deliver only incremental improvements.
Thus, the Arcstone roadmap is less focused on functionality than on robustness, reliability, and ease of use for SIs to do what they need to do. Arcstone’s focus on architecture and ease of customization is to satisfy the SIs. The SIs are there to help manufacturers learn to use the system, then hand it over to end customers to manage and maintain, with no support beyond what they might need.
Our Take
Arcstone’s vision of end-to-end multi-tier supply chain visibility to the factory floors is a strategic dream for most manufacturers. So is the level of sustainability it could enable. In many industries, being wasteful is more cost-efficient than addressing yield issues at the source. However, as regulations change, we expect to see more uptake of this unusual plant-first approach to supply chain resilience.
As commercial LLMs and AI tools mature, their integrate-what-you-choose approach may also serve them and their customers well. Adding arc.ai appears to lower the risk considerably. It can also help corporate IT as they gain AI expertise and new approaches continue to emerge. When combined with arc.studio for governed apps, the picture starts to make sense, particularly for larger enterprises and their ecosystems.
Arcstone’s partner-first philosophy further differentiates them. While many other MES and supply chain providers seek to perform services or ask customers to do it themselves with low-code or AI approaches, this can create competition with SI partners. Arcstone sees the SIs as the expert human touch that customers want and need for implementation, customization, and ongoing 24x7 support worldwide.
We have been impressed by Arcstone's vision and approach for years. We look forward to hearing about what comes next.
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Our research shows that 86% of companies consider environmental sustainability to be critical or important to their long-term business success. Further, our studies show that digital transformation is crucial to achieving it. But how can companies determine the sustainability impact their technology adoption makes to make a business case for new solutions? This eBook explores the relationship between digital transformation and sustainability, and more specifically, how sustainability impact can be credibly measured and used to make business decisions. The eBook uses and shares highlights from eleven credible, audited case studies from real companies that have improved sustainability through technology adoption.
Please enjoy the summary below. For the full research, please visit our sponsor, Dassault Systèmes (registration required).
Table of Contents
- Digital Transformation's Sustainability Value
- Why Calculate Sustainability Impact?
- How to Approach Impact Reporting
- How to Calculate Sustainability Impact
- A Sustainability Impact Methodology: Case in Point
- Case Studies
- Recommendations
- Acknowledgments
The Business Value of Sustainability
The ESG Imperative Sustainability is increasingly recognized as essential to long-term business value. ESG (Environmental, Social, and Governance) is a fundamental pillar of sustainable business success, alongside other business imperatives including innovation, supply chain resilience, and workforce development. Sustainability is now a must-have. Our research on strategies for sustainable business success shows that the vast majority of companies, 86%, consider environmental sustainability to be critical or important to their long-term business success. Measuring Sustainability Impact More companies recognize the business value of sustainable practices. A joint United Nations–Accenture study reports that 88% of CEOs say the business case for sustainability is stronger than it was five years ago. But what is the value, how can it be measured, and can it be incorporated into company processes to help companies choose the right initiatives and partner to achieve it? This research answers those questions. It introduces the importance of digital transformation in achieving ESG benefits and shares a credible, scientific approach to measuring the business value of sustainability impact.
Digital Transformation’s Sustainability Value
Sustainability Demands Digital Transformation
Sustainability is good business, and ESG initiatives require supporting technology. More than three-quarters of companies, 82%, report that technology / digital transformation is important or critical to support environmental and social sustainability. Digital transformation and sustainability can go hand-in-hand.
Difficulty Determining Sustainability Value
While most digital transformation initiatives and technology investments are initiated and justified to achieve a financial return on investment (ROI), it’s important to recognize their ESG advantages in addition to their financial benefits. For example, manufacturers may reduce cost by improving production efficiency while also reducing carbon emissions. Similarly, engineers could optimize designs to enhance performance while simultaneously reducing energy usage and waste. These values should be calculated to complement the financial ROI and improve decision-making based on ESG impacts.
Driving Economic and Environmental Advantages
A joint Rockefeller Asset Management-NYU Stern Center for Sustainable Business analysis reports a growing consensus that good corporate management of ESG issues typically results in improved operational metrics such as return on equity (ROE), return on assets (ROA), or stock price. It’s increasingly valuable to determine the sustainability impact of digital transformation more directly associated with the initiative leading to the improvement. It’s even more valuable to estimate this impact in advance, complementing the financial ROI with a strategic sustainability ROI to help justify the investment.
While companies have significant experience deriving financial metrics, they often lack the ability to accurately and holistically measure the ESG impact of their digital transformation efforts on their value chain. This research explores how to properly determine the value, and reviews case studies that show tangible sustainability impact based on a credible, scientific methodology.
Case Studies
Sample Case Studies Here is a sample including two of the eleven case studies in the eBook.
Recommendations
Adopt a Sustainability Impact Mindset Focus on the sustainability value of digital transformation in addition to the financial ROI to achieve business success and resilience. ESG strategy drivers, including internal goals for net zero, customer sustainability demands, and calls for transparency like product passports, have increased. 96% CEOs agree that innovation and technological progress are essential to achieving the global sustainability agenda, and 82% of organizations plan to increase environmental sustainability investment in the next 12–18 months. Determine Sustainability Value The case studies demonstrate that digital transformation delivers tangible sustainability benefits. It’s time for companies to invest in a scientifically grounded methodology to calculate and demonstrate the sustainability value of their initiatives. Moving from general statements to scientific calculations is demanding but also a positive step to better articulate digital transformation's true value. It will require help from a variety of sources, including external experts and their digital solution and service providers. These companies can demonstrate how their solutions are proven to drive both financial and ESG value. Where possible, companies may also be able to leverage the solution provider’s methodology and case studies to calculate their own value. Use Sustainability Value to Justify Initiatives Looking to the future, companies should use the sustainability impact approach proactively. They can leverage case studies and company data to choose initiatives with ESG impact in addition to cost, quality, and efficiency improvements, ensuring they achieve both financial and sustainability ROI from their digital transformation initiatives. Getting better at measuring sustainability impacts also paves the way for building resilient, strategic, and robust operations. *This summary is an abbreviated version of the ebook and does not contain the full content. For the full research, please visit our sponsor, Dassault Systèmes (registration required). If you have difficulty obtaining a copy of the research, please contact us. [post_title] => Measuring Sustainability Impact [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => sustainability-impact [to_ping] => [pinged] => [post_modified] => 2026-02-24 09:50:59 [post_modified_gmt] => 2026-02-24 14:50:59 [post_content_filtered] => [post_parent] => 0 [guid] => https://tech-clarity.com/?p=23532 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [13] => WP_Post Object ( [ID] => 23514 [post_author] => 2582 [post_date] => 2026-02-20 10:50:19 [post_date_gmt] => 2026-02-20 15:50:19 [post_content] =>
How can manufacturers develop a digital thread and unlock the business value necessary to stay competitive?
Today’s manufacturers operate in an environment defined by compressed timelines, increasing product complexity, and heightened customer expectations. Success depends on the ability to move quickly without sacrificing quality, compliance, or profitability. To achieve this, organizations must enable seamless collaboration and smarter decision-making across engineering, manufacturing, quality, and the supply chain.
True operational efficiency comes from connecting people and processes through a single, reliable source of product information. When every team works from accurate, up-to-date product information, organizations reduce errors, eliminate rework, and respond more effectively to change.
A product digital thread makes this possible. Enabled by product lifecycle management (PLM), the digital thread creates a continuous, end-to-end flow of product data across the organization and throughout the product lifecycle. This eBook explores what a PLM-enabled digital thread is, why it matters, and how manufacturers can build one to drive lasting business value.
Please enjoy the summary* below. For the full research, please visit our sponsor, Propel (registration required).
Table of Contents
- The Chaotic Status Quo
- Chaos Hampers Productivity
- Connect Product Data
- CAD Can Serve as the Foundation
- Unmanaged CAD Data is Costly
- It's Time to Unlock CAD Data
- More Data Shared with More People
- Connect Product Data to PLM
- Extend PLM to the Enterprise
- Establish the Product Digital Thread
- Additional Considerations
- Get Started
- Acknowledgments
A Digital Thread for Greater Speed and Agility
Business Complexities Drive Need for a Digital Thread Manufacturers of all sizes are under pressure to rapidly deliver innovative products while meeting increased customer expectations, designing more complex products, and staying ahead of market demands. For manufacturers, business agility and getting products to market quickly can determine profitability, or even whether they stay in business. Product companies require operational efficiency that fosters collaboration, enables faster and smarter decision-making, and ensures synchronization with the supply chain. Picture all of the teams and people bringing a new product to market, accessing the same, accurate, up-to-date product information. To make this happen, manufacturers must establish a product digital thread throughout the organization and product lifecycle. How can manufacturers develop a digital thread and unlock the business value necessary to stay competitive? Keep reading to find out what a product lifecycle management (PLM)-enabled digital thread is, why it is needed, and how to build one.
The Chaotic Status Quo
New Product Development is More Complex
For manufacturers, delivering profitable products to the market has become significantly harder. Products are more complex than ever, requiring additional resources with expertise in new disciplines, driving up development costs, and putting profit margins at risk.
The Heightened Impact of External Pressures
Some of this complexity arises from external factors outside a manufacturer’s control. Customers are increasingly demanding, expecting innovative products more quickly than ever before. Competition is coming from all directions. Not only from traditional competitors, but also from new entrants. Our State of Product Development survey found that 56% of manufacturers face competition from adjacent industries, while 52% compete with low-cost or offshore manufacturers.1 Today’s supply chains add to the challenge. In fact, 74% of manufacturers in the survey identified supply chain disruptions or market volatility as a top challenge in product development.2 Beyond that, government and industry regulations are widespread, especially in High Tech and medical technology, demanding strict engineering and quality processes with thorough data collection and management.
Multi-CAD Environment Complicates Design Collaboration
Some of the complexity stems from internal issues. Remember when products were primarily mechanical?
Those days are gone. Now, mechanical, electrical, and software teams all need to work together – and be productive doing it. They must ensure that form, fit, and function all work in harmony while delivering their designs on the same development and launch timeline.
However, each design discipline uses different tools, with product data stored and managed separately or, in the worst case, only on an individual engineer's drives. Managing and accessing product data across multiple design systems, let alone file folders and shared drives, negatively impacts collaboration and reduces productivity.
Establish the Product Digital Thread
Where to Start
For some manufacturers, establishing a digital thread may be viewed as out of reach when facing budget, resources, and time constraints. However, manufacturers can establish a digital thread despite these challenges.
Use 80-20 Rule
Applying the 80-20 rule helps focus on the most important and common use cases and workflows first. These deliver the most significant business value without getting bogged down with less common and more complicated edge cases. In short, keep it simple.
Keep Established Workflows
Established workflows need to continue, especially those supporting regulatory requirements, but avoid excessive customization whenever possible. Using out-of-the-box functionality saves implementation time and money, and reduces the need for dedicated IT resources.
Connect Existing Systems
There is no need to start from scratch. A practical approach is to connect existing CAD, PDM, and PLM investments and applications that are working well to create the product digital thread.
Take a Phased Approach
The best path is to take it one step at a time. Since data across systems is probably not perfectly aligned, a phased approach to PDM-PLM integration is preferred. Start with a small project, or assembly, to avoid a massive data cleanup upfront. Then add new projects and products as data cleansing progresses.
*This summary is an abbreviated version of the eBook and does not contain the full content. For the full research, please visit our sponsor, Propel (registration required).
If you have difficulty obtaining a copy of the research, please contact us.
[post_title] => Building the Digital Thread to Improve NPD Performance
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Revisiting the future of PLM in Consumer Packaged Goods in the Age of AI
In 2022 Tech-Clarity, Kalypso, and PepsiCo discussed the future of PLM in CPG based on a Tech-Clarity survey on the state of CPG PLM. So much has changed over the last several years. Even then, the majority of companies felt their existing PLM wasn't ready to meet their future needs. Now, AI is broadening the gap.- What did we get right and what did we miss?
- Is PLM reaching its strategic value as a platform or limited to cost and compliance?
- Are today’s PLM implementations better suited to meet future needs?
- How does a composable PLM approach help increase value?
- How has increased AI adoption changed PLM value? PLM requirements?
What is the role of AI in Pharma manufacturing? Can highly regulated pharmaceutical companies use AI effectively? What are companies doing to leverage AI without compromising their CGMP-validated processes? Please join this practical, real-world conversation on moving AI in pharma beyond pilots and into meaningful results.
Tech-Clarity’s Julie Fraser joined a panel discussion with Sam Laermans, Global AI Lead at NNIT, Senior IT Leader and Biotech Expert Joseph Ricci, and Kate Porter, Director of Product Management and Research at POMS. Roland Esquivel, POMS VP of Sales and Marketing will moderate the discussion and lend his experience also. This diverse panel will discuss what is already working and where regulatory, quality, IT, and other questions and challenges lie.
The lively discussion touches on these topics:
- What pharma manufacturers are trying to achieve with AI and why outcomes vary
- Real-world examples of where AI is working today in manufacturing operations
- Lessons from AI initiatives that stalled or failed to scale
- Why Proof of Concept efforts often fall short and how to approach them differently
- The organizational elements successful teams put in place before AI scales
- Key questions leaders and teams should ask before investing in AI
- Technology insights from the field on what accelerates and what slows AI adoption
In November, I had the pleasure of returning to Rockwell Automation Fair at McCormick Place in Chicago, typically one of the last vendor conferences of the calendar year. At the event, Rockwell offered training classes, presentations, workshops, and a vendor expo. They highlighted, among other topics, digital twins, elastic MES, AI, and software-defined automation as key technologies for transforming the manufacturing industry.
From the opening keynote by Chairman and CEO Blake Moret, it was clear that Rockwell’s vision embraces cloud, digital twins, and AI as key elements of their technology strategy and future. It was interesting to see how Rockwell has focused significantly more on software since I first started attending Automation Fair a decade ago, and that change appears to be accelerating rapidly.
It was a program as large as McCormick Place. While I can’t cover everything discussed during the multi-day event, I will focus on a few areas that were particularly interesting.
Elastic MES: The next step after configurable and composable
As in previous years, Plex held its own conference-within-a-conference, the Plex Summit, at the start of Automation Fair, prior to the Automation Fair opening Keynote.
Following an initial session that covered Plex’s growth over the past year and customer successes, the Plex team introduced the concept of “Elastic MES”. As MES is “the operational backbone of the modern plant” (as demonstrated by the continued interest in a three-letter acronym that is nearly thirty-five years old), it has also undergone a number of evolutionary changes. MES has evolved from homegrown, hard-coded behemoths to so-called “COTS” (commercial off-the-shelf) solutions that required significant customization, to composable MES, which shifted the customization burden from the vendor to the end customer. With this history, I was intrigued by Plex’s concept of “Elastic MES” and what it might mean for manufacturers.
Elastic MES does not refer to ease of implementation; it is an MES that adapts and evolves as it operates. In the words of Mike Hart, Head of Product - Industry Strategy & Growth, “a platform that helps evolve, adapt, and optimize your business in real time.” This is not a single product; it is a systems approach. At the core are industry-specific workflows, data models, rules, and best practices. This is applied across a broad range of business processes, with end-to-end IT/OT integration, aiming to marry Plex’s IT experience with Rockwell Automation’s OT experience.
Elastic MES is extensible, resilient, and interoperable, supporting open integration with other enterprise systems. Elastic MES is delivered on a unified edge-to-cloud architecture. In effect, it is designed to deliver the agility of the cloud without compromising up time on the line. As analysts, we were initially puzzled by Rockwell’s decision to acquire Plex Systems back in 2021. Four years later, there is no question that this acquisition has benefited both Rockwell and Plex, as well as their customers. The promise of Elastic MES and the evolution toward intelligent autonomous operations are key examples.
Resilient Edge-to-Cloud: Future-Ready MES
A crucial component of achieving manufacturing autonomy is resilient edge-to-cloud connectivity. Rockwell has Plex, one of the first cloud-native MES systems, and the FactoryTalk suite, which includes MES on the edge. Their strategy is to bring these two products together and unify their portfolio. As presented by Hayden Foot, Rockwell is extending Plex with a lightweight, resilient edge component called FactoryTalk ResilientEdge. Available in Q1 2026, this will leverage the elasticity of the cloud with the resiliency of the edge. Rockwell claims this capability will enable 24/7 factory operation, as the resilient edge will react if the cloud connection is disrupted and keep IT and OT systems synchronized.
This capability is also valuable for implementing system upgrades. Upgraded components are released to a cloud repository and can be swapped into a Kubernetes cluster in standby mode without disrupting production. The final piece of the resilient edge capability is leveraging FactoryTalk Optics to display Plex MES, automation, and IIoT information to the operator on a single screen.
A decade ago, it was difficult to find a manufacturer that believed moving manufacturing software to the cloud was feasible. Some were concerned about IP protection, some about vendor lock-in, but ALL were concerned about the twin issues of availability and latency. Resilient edge-to-cloud technology, implemented appropriately, addresses both latency and availability once and for all. These new capabilities make cloud manufacturing a reality.
Software-Defined Automation: the IT-ifying of OT
There were six press conferences held specifically for analysts and media: “Transforming Manufacturing from Within”, “AI and Autonomy”, “Cyber Security”, “Sustainability Forum”, “Robotics”, and “Software-Defined Automation”. Of these, Software-Defined Automation (SDA) drew significant attention from many media and analysts, as it represents a continuation of Rockwell Automation’s journey from hardware-centricity to software-centricity.
For anyone coming from a software background, the capabilities introduced in this presentation were not earth-shattering. Yet, in the context of accelerating the evolution of OT, the topic could be viewed as revolutionary. Coming from a background in programming and testing controllers individually, the SDA capabilities presented by Dan DeYoung, Julie Robinson, and Sherman Joshua are potential game-changers.
SDA allows engineers to store all their code in version control systems, so that they can track code seamlessly across tried-and-true IT elements of design, test, and deployment. Code that is documented and under version control can then enable features such as virtual commissioning.
Rockwell pointed out that the SDA is more than just a soft controller; it is changing the way automation is done. Development is done at the component level, tested virtually – including regression testing – and deployed as containerized workloads on the edge. Rockwell also stated that customers can continue to use all the OT tools they currently have. SDA does not require customers to relinquish their investment in Logix, Optics, and other installed OT infrastructure. They also stated that they expect to have Logix on a panel where customers can also run things like machine vision, robotics, and AI, all in one single package.
Rockwell’s new design environment is intentionally designed to enable concurrent development and collaborative design. Engineers across the plant can work on the same project simultaneously. It was designed to support object orientation, which makes sense to automation engineers. Concurrency enables automated regression testing. It also gives engineers the ability to decide where to deploy at the end of the process, since all development is done virtually. In practice, this creates DevOps for automation systems.
Our Take
This is certainly not the Rockwell we knew from back in the day! The culture at Rockwell Automation today is very different from what we saw in the past. They are making huge strides in cloud, edge, robotics, and AI. At the same time, they are honoring their past by providing a path forward so their customers can leverage, rather than lose, their investments in Rockwell equipment and software. I can’t wait to see what 2026 brings.
Thanks
Thanks to Michael Kane and Kristen Kubesh for the invitation and for coordinating to help me make the most of my time. I’d also like to thank Mike Kane and Michael Hart for taking the time for an in-depth conversation about Rockwell’s MES direction.
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How do manufacturers integrate design data (PLM) with manufacturing data (MES)?
Tech-Clarity invites you to join a research study on PLM-MES Integration. Please take about 10 minutes to fill out our survey. As a thank you, we will send you a copy of the report summarizing the findings.
In addition, eligible respondents will be entered into a drawing for one of twenty $25 Amazon gift cards. See the survey for eligibility details.
Take the survey now to share your perspective! Please feel free to forward this survey to others you feel have an opinion to share. Individual responses will be kept confidential.
Thank you for your support, please check out our Active Research page for additional Tech-Clarity survey opportunities.
[post_title] => How are Manufacturing Leaders Integrating PLM and MES?
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How can a strong auditing program, as practiced in major automotive suppliers, improve? By going digital. Ease.io as been doing that for years, with a SaaS software platform for Layered Process Audits (LPAs), 5S, Safety Inspections, Gemba walks, Root Cause Analysis (RCA), and problem-solving. They recently added on-the-job (OTJ) training support to strengthen customers’ outcomes.
Standardizing and Digitalizing Audit Practices
Many lean and operational excellence programs include regular audits. Audits are designed to improve quality, productivity, and safety, and nearly always do. However, using paper, spreadsheets, tribal knowledge, and legacy or homegrown software can create inefficiencies and missed opportunities. For example, if standard processes are not executed consistently or when follow-ups to issues are slow, manufacturing issues can arise and cause problems.
For over 10 years, EASE has been selling software to support these process audit activities. Customers report vastly increased audit completion rates, with up to a 90% reduction in leadtime for major audits. Allowing data to flow smoothly with less administrative burden can help LPA and other audit processes deliver their value with minimal non-value-added overhead.
New Thinking, Digital Support
Manufacturers adopting a digital platform may encounter early resistance from end-users to the change in how audits have been conducted in the past. EASE encourages customers to explore how new technologies enable them to rethink how they do things. Using integrated technology can also help identify all trends and breakdowns. It also helps to trace the root causes of problems and track whether actions have improved the situation.
One of the most significant benefits of a digital approach is the speed to identify and notify about non-conformances. Another is the ability to make audits more effective, consistent, and visible. The digital record also makes it easier to detect when corrective actions have not had the expected impact, to re-address needed issues, and truly close the loop to optimize outcomes.
Supporting Training – A New Level of EASE
EASE is available as a SaaS subscription. The base audit & inspection version of EASE supports mobile audit and inspection checklist authoring through both pulling existing checklists and creating new ones. It also incorporates automated scheduling, findings management, and real-time data and dashboards for clear visuals of audit results. Naturally, EASE must connect to the systems of record, including QMS, MES, and CMMS. EASE Connect also enables bulk data access for BI tools and dashboarding, while Insights is their own dashboard solution that delivers custom-built dashboards specific to individual customers.
The next Level of EASE subscription includes creation and management of action plans. Action plans support collaborative RCA and analysis to document and facilitate problem investigation and understanding. Here, the EASE solution enables customers to create a library of guided problem-solving processes, milestones, and tasks. Then, the customer sets an action plan based on findings, assigning owners and approvers to each task along with due dates. Finally, this enables monitoring progress and scheduling validation tasks for sustained corrective actions.
A new release from summer 2025 includes OTJ capabilities. In performing corrective actions, EASE saw a way to facilitate training. As operator errors and poor training are shared drivers of non-conformances across the customer base, this became a clear need. Customers generate training from existing documents and publish it as contextual training that is triggered from findings. It can accommodate individual or group training, quiz users, and require sign-offs after training, also checking whether it addressed the issue. With the current “gray tsunami” of knowledgeable workers retiring, this need is only increasing.
Broad Use and Impact
EASE reports that customers have achieved excellent results. These include a 20% decrease in the cost of poor quality, a 2% improvement in OEE, and a 67% decrease in time to close out findings. Better audits and process improvements lead to lower cost of poor quality, higher productivity, and improved labor efficiency.
EASE claims to have over 350 customers using EASE in more than 3,500 plants across 60 countries. Customers are in the automotive, aerospace and defense, furniture, and a range of both process and discrete manufacturing industries. It appears that in these companies, use is also growing, as EASE reports that the platform now supports over four million audits each year.
We look forward to following EASE’s continued progress and growth in the manufacturing markets. Clearly this company Is helping manufacturers rethink and improve their audit processes. Ironically, Julie Fraser met Ease.io at the Manufacturing Leadership Council’s Rethink 2025 event. Thank you, Josh Santo, John Fredrickson, and Andrea Walter, for the briefing!
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How are manufacturers approaching the AI opportunity?
We invite you to join our research study on the challenges, capabilities, and future plans manufacturers and supporting engineering (EPC) companies have for Artificial Intelligence (AI). Please take about 10 to 15 minutes to complete this short survey to share your perspective.
All individual responses will be kept confidential. Thank you for helping us understand and shape the future of AI.
As a thank you for your time, Tech-Clarity will share a copy of the final results with you.
[post_title] => AI Maturity in Manufacturing and EPC
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How can aligning product data in PLM with the aftermarket drive business value? Too often, PLM data is kept within Engineering, leading to disconnects between rich design data and downstream functions like service. Aftermarket support demands accurate product information at the product configuration level, and PLM is the source. How can manufacturers create a cohesive, connected digital thread of product data from engineering through to the aftermarket?
PTC’s Justin Lloyd moderates an informative panel featuring research from Tech-Clarity President and Digital Transformation Analyst Jim Brown and AGCO’s Global PLM Manager for Aftermarket, Tim Mulso to uncover the opportunities and discuss industry progress toward a connected aftermarket. The panel will tackle questions including:
- What pressures are forcing industrial manufacturers to digitally transform to protect growth and profitability?
- Why is there a divide between engineering and the aftermarket? Is it a technology or a cultural issue? What issues does that create?
- Is PLM ready to support downstream functions like service?
- What does a connected digital thread look like?
- How can manufacturers make progress in connecting these separate worlds? What has AGCO accomplished with their PLM implementation?
All Results for "All"
The Truth about AI in Process Manufacturing
How is process manufacturing taking advantage of the AI opportunity? We analyzed over 250 companies in the chemical, food, animal nutrition, and engineering industries to understand their plans and progress. We found broad plans, varied readiness, and a small number of companies who have made substantial progress beyond proofs of concept and pilots. Please see…
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It was exciting to attend my first Aras Corporation ACE User Conference with Jim Brown. The conference was held in Miami, which provided a welcome relief from Boston’s long, cold winter. More importantly, it was great to learn more about Aras’ strategy and products, especially from the Aras leadership team, including their new CEO, Leon…
Industrial Connectivity Buyer’s Guide
What are many manufacturers missing to succeed in digital transformation, smart manufacturing, and successful artificial intelligence (AI) initiatives? A common foundation for reliably getting the right data and information to the right place at the right time. In short, what’s often missing is enterprise-grade industrial connectivity. Normalizing, organizing, and making available the massive amounts of…
MetaFloor AI Brings Governance to Close the Loop on Process Compliance
Why do audits continue to find problems after appropriate root cause analysis (RCA) and corrective and preventative actions (CAPA) processes are complete? MetaFloor AI argues that there is a missing capability to capture and consistently reuse causal data for process intelligence. Their AI-based platform uses a causal graph with AI to not only capture process…
The Truth about AI in Process Manufacturing
Where are manufacturers focusing their AI initiatives? We surveyed over 250 manufacturers to find out, and we’re sharing a preview of the findings in an upcoming webinar on April 28th. What is the current state of AI readiness from a data, organizational, and technical perspective? Are manufacutrers prioritizing the plant, R&D, engineering, the front office,…
Does PLM Drive Better Outcomes in New Product Development?
Does PLM drive better outcomes in new product development? Tech-Clarity invites you to participate in a research study on using PLM to support new product development across engineering and product development teams. Please take 10 minutes to fill out this short survey. As a thank you, we will send you a copy of the report…
ReilAI’s GAEL Aims to Bridge Awareness and Action with Agentic Execution
During a closed-door introduction with ReilAI Corporation, I began to believe agentic AI might actually be ready for operations. I am delighted I got a peek at a new approach to making it easier to understand what’s happening in complex, ever-changing manufacturing and supply chain operations. This young company was founded on the belief that…
Focus and Core Strengths Characterize PTC’s Strategy
We had the chance to spend some time with PTC leaders recently to discuss their strategy. We’ve followed PTC for over two decades and watched them transform numerous times. They’re currently in a new era under the leadership of CEO Neil Barua , who took over the CEO role several years ago after serving as…
Prodeen Delivers AI Agents and Playbooks for Recipe-Based Compliance
How can food and other recipe-based manufacturers accelerate their innovation without wasting time and compounding their compliance risks? Startup Prodeen offers AI agents and playbooks designed to turn the tide, and early customers are finding benefits. These early customers are global food and beverage companies. Initial users are in regulatory affairs, quality, and food safety,…
MESA and Tech-Clarity Launch Business Value and Evolution of Manufacturing Operations Software Research Program for 2026
Global Manufacturing IT Association and Research Firm Tech-Clarity Focus on How Manufacturers Gain Value from MES in the Age of AI Phoenix, AZ, and Media, PA, USA, February 27, 2026 – The Manufacturing Enterprise Solutions Association International (MESA) is working with Tech-Clarity, Inc. on a research program, The Business Value and Evolution of Manufacturing Operations…
Arcstone Opens to AI to Speed Supply Chain Traceability Implementation
How can manufacturers meet customer traceability requirements faster and easier, with a higher level of reliability? Arcstone Advanced MES would argue that using the customer’s choice of LLM AI tool to access the real-time MES and supply chain data in their solution is the answer. Apparently, quite a few automotive components and food and beverage…
Measuring Sustainability Impact
Our research shows that 86% of companies consider environmental sustainability to be critical or important to their long-term business success. Further, our studies show that digital transformation is crucial to achieving it. But how can companies determine the sustainability impact their technology adoption makes to make a business case for new solutions? This eBook explores…
Building the Digital Thread to Improve NPD Performance
How can manufacturers develop a digital thread and unlock the business value necessary to stay competitive? Today’s manufacturers operate in an environment defined by compressed timelines, increasing product complexity, and heightened customer expectations. Success depends on the ability to move quickly without sacrificing quality, compliance, or profitability. To achieve this, organizations must enable seamless collaboration…
The Future of PLM in CPG: A Checkpoint
Revisiting the future of PLM in Consumer Packaged Goods in the Age of AI In 2022 Tech-Clarity, Kalypso, and PepsiCo discussed the future of PLM in CPG based on a Tech-Clarity survey on the state of CPG PLM. So much has changed over the last several years. Even then, the majority of companies felt their…
AI in Pharma Manufacturing: Why Some Organizations Succeed Where Others Don’t
What is the role of AI in Pharma manufacturing? Can highly regulated pharmaceutical companies use AI effectively? What are companies doing to leverage AI without compromising their CGMP-validated processes? Please join this practical, real-world conversation on moving AI in pharma beyond pilots and into meaningful results. Tech-Clarity’s Julie Fraser joined a panel discussion with Sam…
Rockwell Automation Fair: From Elastic MES to Software-Defined Automation
In November, I had the pleasure of returning to Rockwell Automation Fair at McCormick Place in Chicago, typically one of the last vendor conferences of the calendar year. At the event, Rockwell offered training classes, presentations, workshops, and a vendor expo. They highlighted, among other topics, digital twins, elastic MES, AI, and software-defined automation as…
How are Manufacturing Leaders Integrating PLM and MES?
How do manufacturers integrate design data (PLM) with manufacturing data (MES)? Tech-Clarity invites you to join a research study on PLM-MES Integration. Please take about 10 minutes to fill out our survey. As a thank you, we will send you a copy of the report summarizing the findings. In addition, eligible respondents will be entered…
EASE Grows by Accelerating Audits Worldwide
How can a strong auditing program, as practiced in major automotive suppliers, improve? By going digital. Ease.io as been doing that for years, with a SaaS software platform for Layered Process Audits (LPAs), 5S, Safety Inspections, Gemba walks, Root Cause Analysis (RCA), and problem-solving. They recently added on-the-job (OTJ) training support to strengthen customers’ outcomes….
AI Maturity in Manufacturing and EPC
How are manufacturers approaching the AI opportunity? We invite you to join our research study on the challenges, capabilities, and future plans manufacturers and supporting engineering (EPC) companies have for Artificial Intelligence (AI). Please take about 10 to 15 minutes to complete this short survey to share your perspective. All individual responses will be kept…




















