Making the value of technology clear
We’re excited to kick off Propel Software's new “Office Hours” series of educational webinars. Our President, Jim Brown, will lead an interactive conversation with Zoetis Director of R&D, Greg Yow, and Propel VP, Tom Shoemaker. Together, they’ll discuss the state of the PLM market and the landscape for modern PLM solutions.
The webinar will look at the current state of the PLM market and then explore what companies should look for in a modern solution. Jim will share his research on the state of PLM including the benefits manufacturers can expect from PLM, what the current PLM implementation landscape looks like, the transition to the cloud, and requirements for supporting PLM processes well into the future. Greg will share his experience with global animal health company Zoetis and his broad design and PLM background. Tom will share his perspectives from his deep experience in the PLM industry and conversations with Propel customers.
Join this Propel-sponsored educational webinar on July 16 to join in the conversation and get your questions about the PLM market answered.
[post_title] => Evaluating Modern PLM Systems
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Can you shorten the time to value (T2V) for MES? In a recent briefing, Julie Fraser came to an understanding that Infor is working to do that with its no-code configuration approach. Infor MES comes from a heritage of encouraging customers to use the solution completely out of the box with no custom code. It may sound far-fetched, but they claim customers are doing that.
Infor MES’s approach is different, with many examples of “last mile” functionality plus built-in options that the manufacturer can select, rather than create. Newer examples of special functions using no-code include reel production including defect tracking and co-production variations for ovens, stamping, grading, reel slitting, and painting. Integrations and connections are also largely based on field- and expression-based mappings.
Infor’s MES covers all factory operations for a relatively wide variety of industries and production modes. Broad areas include production, quality, inventory, logistics, maintenance, tooling, and energy. This enables their ERP products to focus on their core functions and strengths, removing complexity from ERP and allowing MES to simplify operations.
The all-organically developed MES also supports frontline workers with a consistent look, feel, and view of everything in their production environment. The operator’s dashboard is built from pre-defined or user-configured “cards” with saved reports behind each. These reports can be combined for valuable views for each process, area, and role in the facility. Screens are built simply, knowing gloves and goggles are common for these users.
MES is integrated to many of the Infor ERP CloudSuites, but not tightly coupled. Standalone MES sales are still a substantial portion of the base. Yet, more complete integration is also boosting cross-selling to existing Infor ERP customers. Investment continues in Infor MES to solve more customer challenges.
MES is a differentiator for the Infor ERP suites. The ability to leverage the Infor OS Platform, which includes data lake, data fabric, robotic process automation, and Generative AI is a huge boost to the enterprise’s ability to make full use of MES data.
Infor MES is available with a choice of hosting options:
Infor’s twice-a-year spring and fall product release cycle works for MES. The roadmap includes more configurability, extended mobility, and making the most of Infor innovations. The next release is scheduled to include integrations with Infor Document Management and new GenAI functionalities, for example.
Sometimes, a robust small software company’s acquisition by a much larger company works well for customers and employees. That appears to be the case with Infor’s MES, which was Lighthouse Systems (Shopfloor-Online) until late 2021. Infor has taken this product seriously. The company sees Infor MES adding substantial value to customers looking to achieve complete digital transformation of manufacturing operations.
Thank you, Jennifer Marzolf for arranging this briefing with MES mavens Matt Barber and Brandon Billingham. We look forward to following the MES and other Infor products' developments and successes in the market.
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How can smaller manufacturers chart effective automation strategies with their limited resources? That’s the topic of this Automation World article. In it, Tech-Clarity’s Julie Fraser and three other industry professionals offer suggestions for small manufacturers' automation approach to plan for and execute successful and cost-effective automation programs.
Automation World spoke with four industry experts: Jeff Payne, director of business development at AutomationDirect; Steve Bieszczat, CMO at DelmiaWorks; Caleb Funk, engagement engineer with ImaginIt Technologies; and Julie Fraser, vice president of research for operations and manufacturing at Tech-Clarity.
AW: How can smaller manufacturers identify specific challenges in their manufacturing processes to set achievable objectives for automation technology adoption?
Fraser: Most manufacturers have process experts who can identify the issues that are creating waste if you ask them the right questions. Asking the right questions often means challenging how things work. Typically, your most experienced people have created workarounds that enable the product to go through processes relatively smoothly and reliably, and they may no longer recognize the original issue. Once the issues to improve are identified, setting achievable objectives for automation may be obvious or may require an experienced automation engineer or system integrator to determine achievable objectives.
The article also covers how to:
Tech-Clarity’s Julie Fraser was on the analyst panel of the Manufacturing Leadership Council’s (MLC’s) 20th anniversary Rethink conference. The panel looked back 20 years and forward 20 years in the journey to digital manufacturing. Julie’s perspective is that some things that seem new are not – like AI, which she wrote a report about in about 1990. That shows how many things must be in place technologically and in our mindset and culture.
The digital transformation will also require a personal transformation. The key is to go after Smart with Heart. She also believes there is a “pot of gold” at the end of this journey. Like a leprechaun, rather than only seeing the material wealth there, we’ll want to ensure we do the manufacturing dance to celebrate.
The panel – and the entire conference - touched on technology, including networking, materials handling, enterprise and plant software, AI, and Generative AI. Every presentation also emphasized innovation, processes, workforce engagement, and leadership skills. The more new technologies we employ in manufacturing, the more conversation it generates around human beings. People are, and it seems will continue to be, at the center of manufacturing – even as it is increasingly automated and autonomous.
One of the notable features of this conference was the level of engagement in the MLC community. These leaders and their teams eagerly and openly engaged with each other and with the technology and services providers. It was rare to find someone standing alone for even a short time—we were all sharing and learning with each other.
The MLC is part of the National Association of Manufacturers - NAM (NAM), but people from around the world were there, sharing their stories and competing for awards. This conference has cleverly incorporated an awards gala to ensure that leaders and their teams who are nominated come, share their stories, and learn from one another. When one company shared information, you could see groups from other companies discussing it with each other.
Some award nominees and speakers, like Matthew Herman of Whirlpool, are turning the corner in understanding how to gain benefits while building toward scalability and enterprise-wide rollout. This scaling seems to often involve changes to the organizational structure and staffing.
Becky Sidelinger of Flex shared the journey to extreme contract manufacturing flexibility in their production operations to match product innovation. They use digital twins of their end-to-end manufacturing lines, machine learning, and AR/VR goggles to guide work. Beyond that, she discussed effectively bringing suppliers into the sustainability frame. A key takeaway was to “be generous with your time” as a leader.
J. Kirby Best of Bespoke talked about his startup custom clothing company, Bespoke. Here, autonomous robots work with people, and real-time location tracking and AI are used to gain productivity at the point of activity. This truly innovative approach to garment manufacturing is based on “getting out of your mind how anything was done before.” The result is essentially infinite selection in zero time.
Craig Stephen Slavtcheff of Campbell’s focused on their agile approach. It is not just meeting hygiene, and not just in R&D, but a deep approach to agile in food and its supply chain. Modifying existing unit operations to live up to the design brief has been crucial. Deep change management plays into ensuring data is considered an essential part of every job.
Prasad Rajiv of forklift maker Hyster-Yale talked about making great strides toward smart and autonomous products. The ability to use 5G communications and interact effectively with WMS, MES, people, and manual operations such as picking. Bringing decisions closer to the action was part of it, zero emissions another.
Chris Platz of Woodward talked about their journey to transform supplier collaboration, even with their many small suppliers. They have built a digital twin of suppliers’ capability and capacity to show what to send where and when. In about a week, they can set up a digital twin of a supplier factory and begin working with the simulation-selected best partner on a 1:1 basis based on pre-negotiated pricing.
The next-generation leaders panel dispelled misunderstandings. Megan McCarthy of General Motors discussed two-way feedback and GM’s commitment to electric vehicles. Jonathan Miller from St. Gobain Life Sciences saw that machine connectivity foundations were a tough sell, but they delivered benefits and removed drudge work once in place. His advice was, “Make everyone comfortable failing.” Angela Accurso, MPA of MdX talked about mentorship and sponsorship, and Marlon Alberto Gonzalez Martinez of IBM pushed for “giving a voice to young people and their ideas.”
TakeawaysHere are some of Julie’s takeaways and highlights from the two days she attended the conference.
It is truly an exciting time to be in manufacturing. The transformation is underway, and while there are some challenges, the gains are tremendous. Thank you, Manufacturing Leadership Council and David R. Brousell, for hosting us there!
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How can manufacturers leverage search-powered GenAI to connect their digital thread to improve engineering and service performance? Join our webinar on as we discuss how to get more value from enterprise systems like PLM by tapping into the data that already exists.
Rapid product development and fast service response are critical to profitability in the manufacturing industry. Engineers, product developers, and technicians need fast access to accurate information to develop and support today’s complex products. But today’s product digital thread data is hard to access, creating inefficiencies, rework, and errors across the product lifecycle.
The systems that make up the product digital thread, which often include one or more PLM systems, are complex and typically disconnected. How can advanced technologies like Search-powered GenAI help manufacturers tap into the product and service intelligence they need to get products to market fast and support them efficiently?
Join Jim Brown, President of Digital Innovation Research at Tech-Clarity, and Jeff Evernham, Chief Technology Evangelist at Sinequa, to learn:
Will connected medical devices make the Star Trek medical tricorders a reality in healthcare?
A few decades ago, Star Trek’s tricorders were complete science fiction – only in the imagination could a device perform a simple scan and offer a full medical diagnosis of any ailment. While we may not be quite there yet, today’s connected medical devices are getting close to making that a reality and, in some cases, have already delivered. In fact, connected medical devices have come so far, they can provide medical treatments, diagnostics, and real-time monitoring that would have been considered science fiction not too long ago. Connected medical devices will revolutionize healthcare by advancing the quality of patient care, lowering healthcare costs, and improving people's lives.
To learn more, read our guest post that:
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What steps is your company taking to make your supply chain more sustainable? Join our community discussion on Wednesday, June 12 from 11AM-12PM EST hear Julie Fraser facilitate this conversation and learn from each other.
Nearly every company has sustainability initiatives now. The era of greenwashing is fading away. So what can you do, and how will it impact your business? The pressures and expectations vary by industry and company. Please come to share; what you’ve done already may help to inform others and accelerate our entire manufacturing economy toward greater sustainability success.
The World Economic Forum claims that the circular economy will be good for your supply chain, and lower the risk. Are you finding that? Are you seeing benefits? Are your suppliers ready to step into this arena with you? How do you measure environmental impact, and where do you start?
Consumers and customers are seeking suppliers who support their environmental sustainability policies. Yet, as a manufacturer, that means taking both internal and partner measures. In emissions terms, we can consider 1 (direct), 2 (directly used such as from the local power plants fueling factories and distribution centers), and 3 (in our value network).
Join us to discuss your experiences and questions such as:
Based on our recent update briefing with iTAC board member Martin Heinz, we have an exhilarating view of how high and low an MES player can reach. With an offering that includes strong integration to sensors and IIoT, controls, SCADA, and ISA 95 Level 3 MES/MOM, iTAC shares this depth with only a few other players in the market. They talk about an end-to-end approach for the digital factory.
iTAC has long been a leading MES/MOM provider, and they continue to upgrade the MOM Suite, with Version 11 due out in the 2nd Quarter 2024. Beyond the original product, this release adds to both the platform and the application suite. It moves analytics forward and allows customers to choose from hosting options: on-premise, cloud, or hybrid.
iTAC built in low code for extensions a few years ago. Now, beyond the standard client and customer-specific clients, they offer a client framework. With the framework, the standard client can get a customer-dedicated plug-in. This becomes a single client for customization that can also upgrade with new releases. The company has also added a ChatGPT-based product, Ask Our Doc, to make their technical documentation easier to use.
And so much more. iTAC can now claim it goes from level 0 to level 3 of the ISA 95 model. This claim holds water even beyond Cogiscan factory connectivity to nearly anything. Newer integration with DXQ SCADA from Dürr deepen the level 1 and 0 story. They can also begin to address process industries through new Dürr acquisition ANT Solution. While some companies get buried or neglected in larger organizations, iTAC has gained significant advantages from being part of Dürr.
Machine integration and bi-directional communication is through an API layer. The combination of these features and Dürr-family products enables iTAC customers to integrate to machines, IIoT, and other enterprise software as well as define workflows and create custom-specific clients. With Dürr, MANZ and GROB, iTAC also supports closed loop continuous improvement (CI) processes for battery production.
Despite the richness and equipment connectivity, iTAC fosters customer enablement for independence. For example, one major customer who started over 20 years ago now implements the systems by themselves, which for many MES customers with automation has been a difficult dream to fulfill. At the same time, iTAC has expanded its professional services, enabling it to better serve customers globally.
We’re looking forward to following iTAC’s progress in the market, bolstered by the entire iTAC Software AG and Dürr Group portfolio. Thank you, Martin Heinz, for keeping us updated even though we could not be at Hannover Messe to see it all.
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The integration of advanced digital technologies and data-driven approaches in the laboratory provides greater efficiency and improved accuracy in scientific research. Innovative technologies are enabling scientists to capture and extract novel insights from their experiments, optimize experiment design, and identify important patterns in their data. Implementing digital technologies in the lab requires proper planning and a strategic approach to maximize the benefits.
In this Genetic Engineering and Biotechnology News webinar, industry experts Jim Brown, Kirsten Gesenberg, and Stephen Hayward provide a comprehensive approach to digitally transforming the lab. During the webinar, you’ll learn how to enhance lab operations with streamlined workflows and improved data management, how to boost overall business performance through increased efficiency and productivity, and how to navigate the digital transformation journey with confidence.
Key topics covered in the webinar include:
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Can manufacturers use existing data to instantly improve profitability and customer satisfaction? Join the webinar on June 12 to hear experts from Magic Software FactoryEye and their partner Sugar CRM along with Tech-Clarity’s Julie Fraser discuss whether this is a pipe dream or reality. Learn what it takes to have this data-based lever for business results at your decision-makers’ fingertips.
Our panel of experienced manufacturing software industry veterans will discuss:
How do leading companies drive sustainable business success?
Tech-Clarity is conducting our 6th annual study on the challenges, strategies, and plans companies have to develop their products, services, workforce, and business for long-term business success.
Please complete this questionnaire, and we’ll send you a copy of the final report as a thank you.
The survey should take no more than ten minutes to complete, all individual responses will be kept confidential.
Take the survey now to share your perspective! Please feel free to forward this survey to others you feel have an opinion to share.
Do you want to ensure your investment in a manufacturing execution system (MES) generates full benefits? If so, you’ll need to understand not only why it’s valuable and what characteristics to evaluate, but also how to set up the team to buy MES. Traditional software procurement processes are typically not adequate. The MES Buyer’s Guide explains each of those areas. Read it to structure a sound buying experience and enjoy a much higher likelihood of long-term success and maximum benefits from MES.
Please enjoy the summary* below. For the full research, please visit our sponsor Critical Manufacturing (registration required).
MES has increased in importance with Industry 4.0 and Digital Transformation. Manufacturing data is central to the information flows that can optimize business success. Thus, manufacturers should regard buying MES as a strategic project. This decision is a cornerstone to enable digital continuity for production plus the rest of the enterprise.
Why this Guide
Each manufacturer needs to address arguments and misconceptions about MES. This guide offers ideas about three main areas where MES buying projects often go wrong. There is a section for each of these areas.
Why MES Matters
The first step is defining MES and explaining why it’s vital to the company’s success. Without some education, many manufacturing companies’ teams can’t agree on their needs and why they should invest in MES. This guide points to the role and benefits of MES in the manufacturing application landscape.
How to Buy MES
Organizing your team and the buying process for success may sound straightforward, but it is not. MES has many stakeholders and specific issues that are not common to other enterprise applications. Standard software procurement processes often fail to select the best MES for a manufacturer’s situation.
What to Consider
The third section focuses on what to evaluate when considering your MES options. Categories of criteria include product functionality, technical architecture, vendor, implementation, and special needs you may have.
Plant Data is Central
MES is often a top priority among the many technology projects a company could undertake. That’s because plant floor data in context – across one or many plants – is vital to the entire business: finance, design, supply chain, quality, regulatory, and profitability. MES is uniquely designed to handle the diversity of data in production. No other system aims to do this.
Diverse Data
Manufacturing data comes in many formats, volumes, and frequencies, including relational database or structured data as well as unstructured documents. The plant also has tag, point, and time-series data from process, line, utility, and facility control systems.
With the advent of the industrial Internet of Things (IIoT), more data is coming from the production process and equipment. All of this data is only valuable if you can put it in context and know what to do with it.
IT/OT Converges Here
One of the thorniest issues for Industry 4.0 has been harmonizing information technology (IT) with automation or operations technology (OT). Our research shows that nearly 40% of companies often have conflicting data between IT and OT systems.2 Modern MES is designed to bridge the gap, create better understanding, and ensure good performance.
Workforce Needs
The shortage of personnel to work in manufacturing, particularly in production operations, affects most manufacturers. MES is a way to provide workforce support in an environment with rapidly changing processes and often high turnover. MES can ideally support digital-native younger workers and those with vision issues, varying native languages, and others.
MES OPTIONS; FOR DISCRETE AND MIXED-MODE HIGH HIGH TECH, THE MIDDLE IS TYPICALLY IDEAL[/caption]
Julie Fraser and Jim Brown were excited to get an update from Pillir about their cloud-based low-code / no-code offerings. We’ve been following them for some time and have been impressed by their ability to bring together disconnected systems common in the supply chain and manufacturing application ecosystems. In these areas, composite applications that create a unified process and UI can dramatically help users get their jobs done without having to interact with multiple underlying ERP, MES, and other systems.
Our research in this area shows that low code can help fill functional gaps that would otherwise limit or prevent digital transformation. That maps well with Pillir’s vision to “empower businesses to rapidly innovate and adapt in a dynamic environment with our cutting-edge digital platform” focused primarily on SAP-centric manufacturing and supply chain companies.
We were happy to hear that Pillir has seen success growing their business in their core market and also expanding to Europe and the Federal marketspace. They also have some Oracle customers in addition to their strength in the SAP ecosystem. They’ve also expanded to support private cloud and GovCloud in addition to AWS, which should open up additional market opportunities.
Pillir Connects Disconnected Systems - Even Offline
The most unexpected part of the briefing is that Pillir has added another wrinkle to bringing together “disconnected” systems by connecting them even while users are disconnected. Let’s unpack that. It’s pretty common for industrial or government facility users to lose their signal and go offline, whether due to poor connectivity or intentionally prevented for security and IP protection. Pillir was designed to accommodate those environments, supporting offline users in fabs, shop floors, or remote maintenance scenarios. Their Disconnected Edition offers seamless offline-to-online transitions, disconnected transaction execution, and guaranteed data integrity. Not everyone needs to support this type of environment, but it’s a very interesting capability we haven’t heard about from others in this space. We’ll be interested to hear how important this is for their customers and how differentiating it is for Pillir in the market.
Pillir is Looking to Create Customer Value in Artificial Intelligence
We also had a refreshing conversation about #AI. It seems that every vendor feels they need to have an AI story. Pillir, like others, has conducted some interesting proofs of concepts (POCs) into AI to look for additional ways to add value to their customers. As examples, they’ve explored code conversion for legacy systems, embedding AI in document management, and improving work order management. But they seem less focused on having an “AI story” and more focused on ensuring they can accommodate it in their tech stack while looking for the right places for it to add customer value.
Thank you for the update, Vaidya Aiyer; it’s always a pleasure. We look forward to staying in touch.
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Julie Fraser is excited about the Fuuz by MFGx MES Platform after a briefing with MFGx founder Craig Scott and new EVP of Sales Steve Modrall, a long-time industry sales pro. Here are a few of her key takeaways from the conversation.
Fuuz is the manufacturing plant floor software partner of choice for Oracle NetSuite and the preferred MES for other major ERP vendors. The software originated to enable digital transformation for manufacturers beyond what a single ERP can offer. The event-driven platform and no-code, low-code toolset enable ERP to send and receive meaningful information – not just data – throughout the company. Customers can build, tailor, or apply what they need more specifically, too.
The Fuuz MES Platform is both an integration platform as a service (iPaaS) and a platform as a service (PaaS) purpose-built for manufacturing. OK, that’s a lot to process.
In our interpretation, MFGx delivers a Unified Namespace (UNS)* in a single platform rather than a stack of different products. The MFGx team reports the Fuuz MES Platform can store, contextualize, and serve out the data rapidly enough for plant floor dashboards to have sub-second performance despite cloud hosting.
Fuuz also includes functional modules in addition to the platform. Examples are manufacturing execution (MES), preventative maintenance, warehousing (WMS), and quality (QMS). Any of these may be the easy entry point to fill a gap in a manufacturer’s functional landscape.
Given the nature of the platform, customers can adjust these modules to enhance their fit. Fuuz has not only no-code, low-code development options but also pro-code or full software development in traditional programming languages. According to MFGx, customers and partners develop applications 7-10X faster with Fuuz than other products on the market, with fewer limitations.
The platform is delivered with continuous deployment, so all customers are always up-to-date. Fuuz is on a multi-tenant cloud, true SaaS environment (with edge available). Customers get a log-on and annual contract with pricing options such as unlimited user subscriptions that invite scale-out.
To us, that means manufacturing customers on Fuuz SaaS do not have to adjust anything on the cloud infrastructure. IT can focus on what matters most to its operations customers and simultaneously have a streamlined tech stack.
The Detroit-area company has customers in automotive, food and beverage, medical devices, chemicals, plastics, rubber, A&D, retail, and distribution. Our takeaway is that the infrastructure must work securely to enable regulated industries to validate the software.
Over the past couple of years, the services partner network for Fuuz has grown to include PwC, MHI Solutions, Logical Systems Inc. (LSI), and Razorleaf, with others in process. With service partners to deploy and ERP partners to sell, the MFGx team has been free to focus on developing their software.
With this history, the company has not had a high profile in the market. That may be about to change. The company is starting to focus on both recruiting VARs and selling directly to enterprise accounts. Their ecosystem of ERP and service partners speaks well of Fuuz’s capabilities, as does its growing customer base of over 100 companies and over 1000 sites.
Thank you, Craig Scott and Steve Modrall, for taking the time to brief us. Thank you, Kathy Suchowiecki, for setting it all up for us. We look forward to following Fuuz's growth and its partners and customers in the market.
*Unified Namespace (UNS), as coined by Walker Reynolds, is the hub in an event-driven architecture where all data to run the business lives. This data is both IT and OT, no matter what layer in the ISA95 model, enterprise, plant, line, equipment, or IoT. All systems publish into UNS and pull from it as needed.
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Has your continuous improvement kept up with your business? It is a new era for manufacturing, and a new era for continuous improvement (CI) is available too. This eBook gives you ideas for how to update your CI with digital support and new approaches that ensure you build on your CI successes.
We interviewed manufacturers, consultants, and associations to validate and expand on the concepts we explain in this white paper.
Please enjoy the summary* below. For the full research please visit our sponsor, PTC Thingworx (registration required)
The Problem-Solving Story
Enabling CI SequelsHow are leading companies improving their manufacturing and factory planning approach across the lifecycle from facility design through manufacturing operations? We invite you to join a research study on how manufacturers streamline facility, factory, product, and operations design by taking a digital approach.
Please take 10 to 15 minutes to fill out this short survey. As a thank you, we will send you a copy of the report summarizing the findings. In addition, eligible respondents will be entered into a drawing for one of twenty $25 Amazon gift cards.*
Take the survey now to share your experience! Individual responses will be kept confidential. Please feel free to forward this survey to others you feel have an opinion to share.
* See the survey for eligibility details
Thank you for your help with our research,
Jim Brown, President, Tech-Clarity
Switching software architectures, like the current move from web-based enterprise architectures to SaaS, can cause significant cost and disruption. How can companies avoid the increased total cost of ownership and reduced ROI during these transitions? Learn how low-code platforms help eliminate the need to repeat the rip-and-replace cycle as computing paradigms evolve.
Please enjoy the summary* below. For the full research, please visit our sponsor Aras (registration required).
Software architectures have changed dramatically over the last several decades as the industry has evolved, innovated, and matured. These technological advances come in “waves” that improve the value of computing by unlocking new capabilities and improving the efficiency of how applications are delivered.
In the long run, new architectures increase the value software provides and drives computing cost down. Greater benefits at lower costs lead to increased software return on investment (ROI). Technology architecture transitions, however, come at a cost. They drive the total cost of ownership (TCO) higher, at least for a while. Although the resulting computing paradigm may be more efficient, migration typically causes significant disruption and decreases the ROI as companies move from existing applications. In the short-term, they must trade off the rich features, extensions, integrations, and customization they’ve developed in their existing software for a more advanced, but less tailored solution.
Optimizing the ROI of Architecture Transition
Today, the cycle is repeating itself. The cloud / SaaS transition is in full swing, reducing barriers to application adoption and supporting digital transformation with better access, agility, granularity, usability, and collaboration. But these benefits are frequently offset by the increased transition cost and functionality tradeoffs. This traditional “rip and replace” approach to software architecture transition is not sustainable.
This eBook shares details on the TCO and ROI impacts of technology waves. It also explains how companies can prepare themselves for continuous evolution at an optimal ROI by using composable, low-code applications to break the expensive rip-and-replace cycle, reduce TCO, and build long-term ROI.
Plan for the FutureWe had a fascinating update briefing with Gridraster COO/Co-founder Dijam Panigrahi, highlighting the growing potential of XR and spatial computing. When we first spoke with them a couple of years ago, we were excited about their platform and what it offers their application provider partners. Namely, Gridraster provides the infrastructure they need to deliver solutions with remote rendering, precise 3D spatial mapping of virtual objects in mixed reality, and other enablers that unlock the power of the metaverse.
One of the reasons Julie Fraser and I like speaking with Gridraster is that they do quite a bit of work in the aerospace and defense industry. A&D helped pioneer #virtualreality and continues to push the maturity of what mixed reality can do. They have also been leading proponents of digital twins, where Gridraster can provide the granular data underpinning for the industrial metaverse. Of course, it’s hard to discuss XR right now without mentioning Apple. As Dijam told us, “With Apple coming in, the new word is spatial.” The introduction of the Apple Vision Pro created a lot of enthusiasm about the metaverse across industries and should contribute to new use cases and greater adoption.
Gridraster Overview Image #AI[/caption]
However, technology is only one part of the equation; gaining real business value is another. Manufacturers are starting to gain more confidence in spatial computing and beginning to achieve real value. Gridraster is working with manufacturers that are applying XR across the product lifecycle, from engineering through support. Some of the critical use cases they’re working with customers and partners on include:
Dijam explained that one of their most compelling capabilities to support these use cases is their ability to capture geometry with millimeter-level accuracy. With this, they can create very precise renderings or compare “as expected” digital models with the scanned truth with high precision and identify discrepancies with very high accuracy.
Our research shows that it may still take some time for XR and the industrial metaverse to become pervasive tools in the manufacturing industries, at least outside of larger companies and industries like automotive and A&D. Still, our discussions with GridRaster Inc. show that the value is available, and we believe the barriers will continue to drop. As devices become more capable, computing power grows, and platforms become more accessible, at least in some part due to the gaming industry, we expect further adoption. Thank you, Dijam Panigrahi to keep us in the “believers” camp for greater adoption – and value – from AI and XR. And thanks to John Sternal for coordinating the discussion.
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Jim Brown and Julie Fraser are enthused after recently catching up with ComplianceQuest’s CSO and VP of Product Marketing, Nikki Willett. Their progress is impressive. At ten years old, ComplianceQuest continues to expand and innovate to realize its vision of software for quality that touches everything. This vision and product suite span engineering and R&D to operations and manufacturing to safety to supply chain to services to customers.
ComplianceQuest has expanded its product footprint with the ProductQuest (PLM) suite alongside the existing QualityQuest (QMS) and SafetyQuest (EHS) suites. In all, there are 28 products in these three suites. All these applications are integrated on the ComplianceQuest Digital Quality+ platform. If you know the company, you know the software is natively built on the Salesforce Business Cloud platform. ComplianceQuest partners with Salesforce effectively to take advantage of their Force Cloud platform, applications, and ecosystem opportunities.
Last year, new functionality releases included Digital SOPs, CQ.Forms, (both online and offline) PLM, and FMEAs and Control Plans (APQP) for its Design Quality solution, connections from regulations and standards to auditing, an Intake Wizard to quickly guide users to report a nonconformance, a Response Wizard that helps create all the required records needed in an audit finding, Change Control impact assessment, and Supplier Performance rating system. In the AI space, they added CQ.AI agents, enhanced Next Best Actions/tasks (NBA) to drive more than workflow but tasks/steps as well, embedded analytics with AI in non-conformance and complaints so separate reports are no longer necessary, Intelligent Analytics for better current and predictive visibility, and Quality Maturity Index (QMI) to assess quality across the entire organization and by location.
ComplianceQuest targets both Life Sciences and Manufacturing industries. They have also made progress in the government / public sector with a FedRAMP attestation. Their integrator and reseller partner network continues to expand as the company gains customers of all sizes. Sales are also growing in Europe and Asia Pacific English-speaking countries.
ComplianceQuest’s unified solution approach is increasingly attractive as companies seek to improve the success of digital transformation and roll out the same applications across their enterprise. With quality management (QMS), environmental health and safety (EHS), and now quality-focused product lifecycle management (PLM) all on a single platform, ComplianceQuest customers have a strong data flow for the quality digital thread. Those who use the Force.com platform for other purposes can avoid integration headaches even more broadly.
The platform has AI and other decision-making enablers built into it. ComplianceQuest emphasizes the data-driven approach, a break from the document-driven approach of many historical QMS products.
Thank you,Nikki Willett, for taking the time to update us. We look forward to a deeper dive into PLM for product quality and following ComplianceQuest’s continuing growth in the market.
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“Can an executive scientifically grow the value their company delivers to customers and thus company value?” It’s not often we encounter a solution provider aiming to answer a totally different question than others, but we just did. Pivotal Innovation has developed the Value Growth System, a combined SaaS software and services offering, to systemize value growth.
We are excited about the potential for this because business transformation has not been straightforward or reliably successful, and this begins to explain why. Also, the Value Growth System is both comprehensive and comprehensible. We believe visionary executives can benefit from even the fundamental concepts we learned in one call.
Pivotal Innovation, founded by serial entrepreneurs Kevin Fallon and Justin Griep, focuses on helping manufacturers go beyond a customer focus to grow customer value systematically. The company aims to help organizations make this transformation less costly and stressful. They call it “Growth as a Service.”
One big ‘aha’ here is that two connected but distinct systems make up a company. There is an operating system for delivering current value, which most companies have systematized well. There is also a value growth system for transformation that typically runs ad hoc (to the detriment of growth). Integrating these is crucial. Another big aha is that strategy is directional, not transformational. Transformation needs to incorporate execution and innovation as well as strategy.
The Pivotal Innovator SaaS platform systematically ensures strategy, execution, and innovation work together. Most solution providers focus on just one element of this overall value growth system. Execution of current value is the most common focus for transactional and process software applications. Software such as ERP, PLM, SCM, and CRM aim to ensure things happen reliably in the current state. The Pivotal Innovator focuses on transforming to a desired future state, with closed-loop feedback among strategy, execution, and innovation.
Fallon claims they can change a company's culture in 30 days. The focus is on balancing transformation with current performance. The approach creates a common growth language across disciplines to help everyone focus on the growth gap, not just the current state. Because this is an enterprise-level transformation, no single discipline can “own” or manage growth.
Senior executives may relate to the consulting aspects of the offering and champion the software. They may also join mastermind groups to learn from each other. Pivotal Innovation is partnering with the Advanced Manufacturing Sciences Institute at Metropolitan State University of Denver to offer a 12-week educational program. By the third week, executives will have an executable strategy for the company based on priorities and will be accelerating growth and transforming culture.
The concepts of integrating and automating value growth came from Fallon’s years of research after a significant career in manufacturing automation and Lean supply chain solutions. They are not currently taught in most business schools. Yet, it appears this offering addresses the main stumbling blocks to value growth:
“Can an executive scientifically grow the value their company delivers to customers and thus company value?” It’s not often we encounter a solution provider aiming to answer a totally different question than others, but we just did. Pivotal Innovation has developed the Value Growth System, a combined SaaS software and services offering, to systemize value…
We’re excited to kick off Propel Software’s new “Office Hours” series of educational webinars. Our President, Jim Brown, will lead an interactive conversation with Zoetis Director of R&D, Greg Yow, and Propel VP, Tom Shoemaker. Together, they’ll discuss the state of the PLM market and the landscape for modern PLM solutions. The webinar will look…
Can you shorten the time to value (T2V) for MES? In a recent briefing, Julie Fraser came to an understanding that Infor is working to do that with its no-code configuration approach. Infor MES comes from a heritage of encouraging customers to use the solution completely out of the box with no custom code. It…
How can smaller manufacturers chart effective automation strategies with their limited resources? That’s the topic of this Automation World article. In it, Tech-Clarity’s Julie Fraser and three other industry professionals offer suggestions for small manufacturers’ automation approach to plan for and execute successful and cost-effective automation programs. Automation World spoke with four industry experts: Jeff…
Tech-Clarity’s Julie Fraser was on the analyst panel of the Manufacturing Leadership Council’s (MLC’s) 20th anniversary Rethink conference. The panel looked back 20 years and forward 20 years in the journey to digital manufacturing. Julie’s perspective is that some things that seem new are not – like AI, which she wrote a report about in…
How can manufacturers leverage search-powered GenAI to connect their digital thread to improve engineering and service performance? Join our webinar on as we discuss how to get more value from enterprise systems like PLM by tapping into the data that already exists. Rapid product development and fast service response are critical to profitability in the…
Will connected medical devices make the Star Trek medical tricorders a reality in healthcare? A few decades ago, Star Trek’s tricorders were complete science fiction – only in the imagination could a device perform a simple scan and offer a full medical diagnosis of any ailment. While we may not be quite there yet, today’s…
What steps is your company taking to make your supply chain more sustainable? Join our community discussion on Wednesday, June 12 from 11AM-12PM EST hear Julie Fraser facilitate this conversation and learn from each other. Nearly every company has sustainability initiatives now. The era of greenwashing is fading away. So what can you do, and…
Based on our recent update briefing with iTAC board member Martin Heinz, we have an exhilarating view of how high and low an MES player can reach. With an offering that includes strong integration to sensors and IIoT, controls, SCADA, and ISA 95 Level 3 MES/MOM, iTAC shares this depth with only a few other…
The integration of advanced digital technologies and data-driven approaches in the laboratory provides greater efficiency and improved accuracy in scientific research. Innovative technologies are enabling scientists to capture and extract novel insights from their experiments, optimize experiment design, and identify important patterns in their data. Implementing digital technologies in the lab requires proper planning and…
Can manufacturers use existing data to instantly improve profitability and customer satisfaction? Join the webinar on June 12 to hear experts from Magic Software FactoryEye and their partner Sugar CRM along with Tech-Clarity’s Julie Fraser discuss whether this is a pipe dream or reality. Learn what it takes to have this data-based lever for business…
How do leading companies drive sustainable business success? Tech-Clarity is conducting our 6th annual study on the challenges, strategies, and plans companies have to develop their products, services, workforce, and business for long-term business success. Please complete this questionnaire, and we’ll send you a copy of the final report as a thank you. The survey…
Do you want to ensure your investment in a manufacturing execution system (MES) generates full benefits? If so, you’ll need to understand not only why it’s valuable and what characteristics to evaluate, but also how to set up the team to buy MES. Traditional software procurement processes are typically not adequate. The MES Buyer’s Guide…
Julie Fraser and Jim Brown were excited to get an update from Pillir about their cloud-based low-code / no-code offerings. We’ve been following them for some time and have been impressed by their ability to bring together disconnected systems common in the supply chain and manufacturing application ecosystems. In these areas, composite applications that create…
What’s one of the most challenging aspects of manufacturing digital transformation? Getting fast access to the right current production information in a usable format. MFGx has set about solving that problem over the past several years by developing Fuuz and is about to raise its profile as it expands beyond its consulting and ERP partners…
Has your continuous improvement kept up with your business? It is a new era for manufacturing, and a new era for continuous improvement (CI) is available too. This eBook gives you ideas for how to update your CI with digital support and new approaches that ensure you build on your CI successes. We interviewed manufacturers,…
How are leading companies improving their manufacturing and factory planning approach across the lifecycle from facility design through manufacturing operations? We invite you to join a research study on how manufacturers streamline facility, factory, product, and operations design by taking a digital approach. Please take 10 to 15 minutes to fill out this short survey….
Switching software architectures, like the current move from web-based enterprise architectures to SaaS, can cause significant cost and disruption. How can companies avoid the increased total cost of ownership and reduced ROI during these transitions? Learn how low-code platforms help eliminate the need to repeat the rip-and-replace cycle as computing paradigms evolve. Please enjoy the…
We had a fascinating update briefing with Gridraster COO/Co-founder Dijam Panigrahi, highlighting the growing potential of XR and spatial computing. When we first spoke with them a couple of years ago, we were excited about their platform and what it offers their application provider partners. Namely, Gridraster provides the infrastructure they need to deliver solutions…
Jim Brown and Julie Fraser are enthused after recently catching up with ComplianceQuest’s CSO and VP of Product Marketing, Nikki Willett. Their progress is impressive. At ten years old, ComplianceQuest continues to expand and innovate to realize its vision of software for quality that touches everything. This vision and product suite span engineering and R&D…