Customer ExperienceExtending the Digital Thread to the Customer Experience (webcast)


How can you include the customer experience in your digital thread to gain deeper insights and increase customer intelligence? Join Jim Brown (Tech-Clarity), Ray Hein (CEO & Co-Founder of Propel), and Tony Kratovil (VP, Manufacturing Solution Leader at Salesforce) as they discuss:

  • Merging the operational phase of the product lifecycle with the voice of the customer
  • Closing the loop to deliver a true customer-centric product experience 
  • Integrating product and customer experience elements from several underlying systems

Jim will share insights from his recent report Extending the Digital Thread to the Customer Experience which includes insights from conversations with a variety of manufacturers. 

Register for this Propel sponsored webcast on August 26th, 2021 at 10AM PDT / 1PM EDT.