Customer ExperienceExtending the Digital Thread to the Customer Experience (webcast)

How can you include the customer experience in your digital thread to gain deeper insights and increase customer intelligence? Join Jim Brown (Tech-Clarity), Ray Hein (CEO & Co-Founder of Propel), and Tony Kratovil (VP, Manufacturing Solution Leader at Salesforce) as they discuss: Merging the operational phase of the product lifecycle with the voice of the

Customer ExperienceExtending Digital Threads to the Customer Experience (eBook)

How can manufacturers get closer to customers, gain more intimacy, and create more business value for themselves and their customers? How does extending the digital thread into the customer experience and operational phase of the product lifecycle help? Our eBook shares the results of interviews with eight manufacturers to shed some light. Please enjoy the

Tech4PD Tackles Hot Topic of Service in PLM and One Really Hot Habanero

Tech4PD episode 15 features dueling analysts Jim Brown of Tech-Clarity and Chad Jackson of Lifecycle Insights debate the role of Product Lifecycle Management in product service. Jim and Chad both feel that PLM has an important role to play in service. But Chad thinks that the primary roles will be around service documentation and validation. Jim feels that PLM