Making the value of technology clear
One of our most recent guides, Seven Keys to Improving Service with the IoT, focuses on helping manufacturers and service companies get the most out of machine monitoring. The guide offers seven considerations for companies to consider when they target service transformation. As we published the guide, I wondered if writing about “how” to improve…
Jim Brown joined PTC’s VP of Strategy Partnership, Christine Wolff, to share his thoughts about improving field service by leveraging the IoT in episode 20 of PTC’s Speaking of Service Podcast. Jim and “Wolffie” discuss the importance of service transformation given current economic conditions that make profitability and asset longevity crucial. Jim shares insights from…
Current economic conditions make service profitability and asset longevity more important than ever. How can service organizations leverage the IoT to transform service and improve service performance and profitability? This Buyer’s Guide offers seven ways that can help companies get started or expand on early efforts, apply lessons learned from initial projects, and drive repeatable…
How can companies leverage the IoT to increase service profitability and customer loyalty? Many companies have found that remote monitoring helps them transform service to dramatically improve service performance. But what’s required to turn machine data into actionable service intelligence? This infographic highlights the key findings from our buyer’s guide on improving service with remote…
How can remote equipment monitoring improve service performance and profitability? Our buyer’s guide shares tangible, practical steps companies can take to improve service through IoT remote equipment monitoring, how IoT platforms help deliver value, and how they can increase benefits with increased maturity. Please enjoy the summary* below. For the full research, please visit our…
How can you include the customer experience in your digital thread to gain deeper insights and increase customer intelligence? Join Jim Brown (Tech-Clarity), Ray Hein (CEO & Co-Founder of Propel), and Tony Kratovil (VP, Manufacturing Solution Leader at Salesforce) as they discuss: Merging the operational phase of the product lifecycle with the voice of the…