Customer expectations for rapid, complete shipments are rising constantly. How can a business set supply chain strategy to meet current and future needs? Listen to this webcast from July 19, 2022 where Julie Fraser explores this with Kenny William of Parts Town and Victoria Brown of Körber Supply Chain. Both have deep experience in…
Customer Experience
Extending the Digital Thread to the Customer Experience (webcast)
How can you include the customer experience in your digital thread to gain deeper insights and increase customer intelligence? Join Jim Brown (Tech-Clarity), Ray Hein (CEO & Co-Founder of Propel), and Tony Kratovil (VP, Manufacturing Solution Leader at Salesforce) as they discuss: Merging the operational phase of the product lifecycle with the voice of the…
Extending Digital Threads to the Customer Experience (eBook)
How can manufacturers get closer to customers, gain more intimacy, and create more business value for themselves and their customers? How does extending the digital thread into the customer experience and operational phase of the product lifecycle help? Our eBook shares the results of interviews with eight manufacturers to shed some light. Please enjoy the…