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Customer Experience

CAD/CAM Data Management

Four Ways Unmanaged CAD/CAM Hurts Job Shops

Why is managing CAD/CAM important to job shops? How does poor manufacturing data management negatively impact job shop performance and profits? More importantly, what lessons learned can they from managing product data to add control without burdening already busy resources?  Read the full report here, or download the full PDF, courtesy of Siemens. You can…

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  • eBooks

Arvind Krishnan - October 9, 2025 - Filed Under: Published Research, eBooks - Tagged With: CAD, Data Management, CAD/CAM, PDM, Profitability, IP Management, Manufacturing, Access, Job Shop, Quality, CAM, Part Manufacturing, Performance, Component Manufacturing, Prototypes, Customer Experience, Estimation, Agility, Machining, Efficiency, Additive, Collaborate, Cloud Data Management, Control, PLM, Share

Enhancing Customer Experience with Your Supply Chain Strategy

  Customer expectations for rapid, complete shipments are rising constantly. How can a business set supply chain strategy to meet current and future needs? Listen to this webcast from July 19, 2022  where Julie Fraser explores this with Kenny William of Parts Town and Victoria Brown of Körber Supply Chain. Both have deep experience in…

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  • Webinars

Julie Fraser - June 28, 2022 - Filed Under: Webinars, Presentations & Videos - Tagged With: fulfillment strategy, Supply Chain Strategy, Customer Experience, WMS, configurability, unpredictability, warehouse management

Customer Experience

Extending the Digital Thread to the Customer Experience (webcast)

How can you include the customer experience in your digital thread to gain deeper insights and increase customer intelligence? Join Jim Brown (Tech-Clarity), Ray Hein (CEO & Co-Founder of Propel), and Tony Kratovil (VP, Manufacturing Solution Leader at Salesforce) as they discuss: Merging the operational phase of the product lifecycle with the voice of the…

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  • Webinars

Jim Brown - August 13, 2021 - Filed Under: Presentations & Videos, Webinars - Tagged With: Customer Intimacy, Customer Intelligence, Salesforce, Propel, PLM, As Maintained, Digital Thread, Service Transformation, Customer Experience, Service Lifecycle, As Built

Customer Experience

Extending Digital Threads to the Customer Experience (eBook)

How can manufacturers get closer to customers, gain more intimacy, and create more business value for themselves and their customers? How does extending the digital thread into the customer experience and operational phase of the product lifecycle help? Our eBook shares the results of interviews with eight manufacturers to shed some light. Please enjoy the…

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  • eBooks

Jim Brown - July 7, 2021 - Filed Under: eBooks, Published Research - Tagged With: Customer Intimacy, BOM, Customer Intelligence, Configuration, CRM, As Maintained, Digital Thread, Customer Experience, Service Lifecycle, As Built, As Used, PLM

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