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Customer Experience

Extending Digital Threads to the Customer Experience (eBook)

How can manufacturers get closer to customers, gain more intimacy, and create more business value for themselves and their customers? How does extending the digital thread into the customer experience and operational phase of the product lifecycle help? Our eBook shares the results of interviews with eight manufacturers to shed some light. Please enjoy the…

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Jim Brown - July 7, 2021 - Filed Under: Published Research, eBooks - Tagged With: Digital Thread, Customer Experience, Service Lifecycle, As Built, As Used, PLM, Customer Intimacy, BOM, Customer Intelligence, Configuration, CRM, As Maintained

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