I had the chance to talk with … a couple of vendors this year about Quality Lifecycle Management, or QLM. I posted earlier about What I Learned: Expanding PLM’s Pervue – Quality and Risk Management and promised to follow up with some more detail on the vendors. Here are my thoughts on my conversations with Dyadem. One early caveat is that Dyadem – while they support the QLM approach to quality – refers to themselves as a “Quality Risk Management” solution provider as opposed to QLM.
PLM
Mining Social Network Emotions and Opinions for Product Development
What I learned this week …came from an article in The New York Times by Alex Wright. The article, Mining the Web for Feelings not Facts, was a great look into a concept that is new to me, an emerging field called “sentiment analysis.” The article defines sentiment analysis as “translating the vagaries of human emotion into hard data.” The examples show companies using data analysis techniques to gain insight into what social media (such as social networks and blogs) are saying about their company. My thoughts immediately turned to the value this information would have to product developers to understand how customers feel about their products, and what a great tool this could be in the social computing toolkit for PLM.
Expanding PLM’s Purview – Quality and Risk Management
I had the chance to talk with … both Dyadem and MasterControl earlier this year about their Quality Lifecycle Management (QLM) solutions. The conversations are examples of how PLM is expanding to cover additional product-related processes. Quality is among a number of product lifecycle processes – including compliance, service, product costing, direct sourcing and potentially others- that are logical extensions to PLM. QLM, however, is still a standalone solution for the most part. So what is QLM, and how does it fit into the product lifecycle and into product lifecycle management (PLM)?
Social Computing Drives Innovation
What I learned this week …came from a side conversation during some research I am working on in the innovation systems ecosystem. I was discussing the importance of different solutions in the space with this major electronic manufacturer, and he started to get very passionate when he turned the conversation to Web 2.0 and how it can improve innovation. With the work I have been doing on social computing in PLM, we ended up having a fascinating conversation about the potentials. It’s always nice when you see confirmation of a trend from an unexpected source.
Redesign PLM, or Put the People in PLM?
What I learned this week … is based on a post in Vuuch Voice. The post, People Centric PLM – A New PLM Age Is Born, really made me think. I don’t know where Chris Williams got the picture, but I don’t think it looks like him at all. Well, maybe a little. After recovering from the shock of the picture, I really started thinking about whether social computing in PLM requires a reinvention of PLM, or whether we are talking about augmenting the capabilities that PLM already provides?
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