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Speaking of Service: Seven Ways to Improve Service with IoT

Jim Brown speaks with PTC’s Chris Wolf about leveraging the IoT for field service transformation on PTC’s Speaking of Service podcast.

Jim Brown - August 29, 2023

Service Transformation
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Service TransformationJim Brown joined PTC’s VP of Strategy Partnership, Christine Wolff, to share his thoughts about improving field service by leveraging the IoT in episode 20 of PTC’s Speaking of Service Podcast. Jim and “Wolffie” discuss the importance of service transformation given current economic conditions that make profitability and asset longevity crucial. Service Transformation

Jim shares insights from his recent Buyer’s Guide including why to start with a business strategy instead of taking a technology-driven approach and shares seven areas companies can focus on to drive better service performance and profitability.

For more details from the podcast and how to achieve service transformation with the IoT, please see our Buyer’s Guide on Improving Service with IoT.

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Filed Under: Presentations & Video, Slideshow Tagged With: Field Service, Internet of Things, IoT, Podcast, Service Lifecycle Management, Service Performance, Service Transformation, SLM, Speaking of Service, Tips

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