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Equipment Service Management

Equipment Service Management

Tech-Clarity Insight: Equipment Service Management: Maximizing Profit and Customer Value over the Equipment Lifecycle explains that there are two fundamentals that service organizations must master to rise above the competition – operational control of service operations and equipment intelligence. The paper also introduces an Equipment Service Management Framework that companies can use to benchmark their…

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    Jim Brown - August 23, 2011 - Filed Under: Published Research - Tagged With: Service Lifecycle Management, SLM, Insight, Equipment Intelligence, Framework, Equipment Service Management, ESM

    Servicing Medical Equipment – Safety First, Profit Not Optional

    Insight from Tech-Clarity’s research Servicing Medical Devices: World Class Service Management for Medical Equipment. This report is intended to help medical device companies leverage lessons learned from other service-oriented industries, but points out distinct differences in the healthcare industry.

    • Insights

    Jim Brown - January 20, 2010 - Filed Under: Clarity on PLM, Insights, Insights & Activity - Tagged With: ESM, Medical Device, Medical Equipment, Service Lifecycle Management, Service Management, SLM, Manufacturers, Device Master Record, DMR, Equipment Service Management

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