Equipment Service Management

Tech-Clarity Insight: Equipment Service Management: Maximizing Profit and Customer Value over the Equipment Lifecycle explains that there are two fundamentals that service organizations must master to rise above the competition – operational control of service operations and equipment intelligence. The paper also introduces an Equipment Service Management Framework that companies can use to benchmark their

Servicing Medical Equipment – Safety First, Profit Not Optional

Insight from Tech-Clarity’s research Servicing Medical Devices: World Class Service Management for Medical Equipment. This report is intended to help medical device companies leverage lessons learned from other service-oriented industries, but points out distinct differences in the healthcare industry.