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Product

Better Service Performance requires Better Product and Service Information

A quick peek into some research on enabling service organizations with the right product information from Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication. Service has become a higher strategy priority for manufacturers focused on keeping customers satisfied and taking advantage of higher profit margins in the service lifecycle….

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Jim Brown - January 24, 2012 - Filed Under: Clarity on PLM, Insights, Insights & Activity - Tagged With: Whirlpool, PLM, 3D, Service Lifecycle Management, SLM, Service, Animations, General Atomics, Nikon, Product, Service Instructions

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