Tech-Clarity Insight: The Business of 3D Technical Communications: Evolving Strategies to Document Products explains how companies are changing their views on technical documentation to a more strategic approach, including the use of 3D to go beyond flat, static documents to incorporate richer, interactive, more realistic representation of products. Please enjoy the free Executive Summary below,…
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Better Service Performance requires Better Product and Service Information
A quick peek into some research on enabling service organizations with the right product information from Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication. Service has become a higher strategy priority for manufacturers focused on keeping customers satisfied and taking advantage of higher profit margins in the service lifecycle….