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Published Research

Accurate Service Records

Improve Profitability and Customer Loyalty by Maintaining Accurate Service Records

As highlighted in a Tech-Clarity eBook, “Extending the Digital Thread to the Customer Experience,” manufacturers who maintain accurate, up-to-date, and trusted digital thread data with complete service and maintenance records offer superior customer experience. Additionally, these manufacturers reduce service costs and increase customer confidence by avoiding multiple service visits and fixing issues perfectly the first…

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  • Infographics

Arvind Krishnan - March 6, 2025 - Filed Under: Published Research, Infographics - Tagged With: Serviceability, Field Service, Service Efficiency, OEE, Customer Satisfaction, First Time Fix, Overall Equipment Effectiveness, Machine Quality, Servitization, Accurate Service Records, Maintenance Records, Customer Loyalty, Service Upgrades, Service Lifecycle Management, Service Data, SLM, Design for Service, Service Intelligence, Digital Thread

Integrated Service

Win More Service Business with Integrated Service

As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…

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  • Infographics

Arvind Krishnan - February 26, 2025 - Filed Under: Published Research, Infographics - Tagged With: Remote Monitoring, Serviceability, AI, Service Efficiency, OEE, Customer Satisfaction, Integrated Service, Overall Equipment Effectiveness, Machine Data Insights, Service Lifecycle Management, Servitization, Data Security, SLM, Machine Digital Twin, Automation, Machine Quality, TCO, IIoT, Field Service, Design for Service

Product Configuration

Making To-Order Product Configuration Profitable

How can manufacturers take advantage of the benefits of product customization without suffering from decreased profitability? We gathered responses from 234 companies involved with to-order products and interviewed two leading manufacturers to find out how to improve product configuration. Read on or click here to download the full report with no registration required, courtesy of…

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  • eBooks

Jim Brown - February 21, 2025 - Filed Under: eBooks, Survey Results, Published Research - Tagged With: Design Automation, configurability, Configured Products, ETO, To-Order Products, MTO, Modular Products, Modular Design, Configurator Software, Engineer to Order, CTO, CPQ, Configure to Order, Product Customization, Tailored Products, Configurator, Product Configuration, Product Configurator

Project Intelligence

Five Keys to Hit Product Development Targets with Project Intelligence

Do disconnected project management approaches hinder project execution, risk management, and decision-making, ultimately setting project leaders up for failure due to a lack of project intelligence? Engineering programs, including new product development projects, are becoming more complex. Companies delivering these programs often struggle to complete them on time and within budget. However, companies can improve…

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  • eBooks

Arvind Krishnan - February 20, 2025 - Filed Under: Published Research, eBooks - Tagged With: Project Management, Project Execution, Digital Transformation, Task Management, AI, Project Intelligence, Project Planning, Data Analytics, Product Development Data, Product Development, Product Development Platform, Status Reporting, Collaboration, Product Development Targets, Analytics, Data-driven, Project Target, New Product Development, NPD

Battery Design

How to Accelerate Battery Design Innovation

How can you accelerate battery design innovation? The incredible demand for batteries has created significant opportunities for battery manufacturers at both existing businesses and new market entrants. However, current battery limitations can create an adoption barrier for more sustainable energy solutions. Companies with the right capabilities to rapidly innovate to overcome these battery limitations will…

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  • eBooks

Michelle Boucher - February 6, 2025 - Filed Under: Published Research, eBooks - Tagged With: EVs, Electric Vehicles, Batteries, Lithium-Ion, renewable energy, Battery Innovation, Battery R&D, Digitalization, Battery Manufacturers, Digital Twin, Battery Cell, Digital Transformation

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