One of our most recent guides, Seven Keys to Improving Service with the IoT, focuses on helping manufacturers and service companies get the most out of machine monitoring. The guide offers seven considerations for companies to consider when they target service transformation.
As we published the guide, I wondered if writing about “how” to improve service and the system capabilities it requires is enough. Are most companies aware of “why” they should be doing it in the first place, and how it can positively impact their business? If so, why isn’t everyone doing it successfully now that barriers to implementing machine monitoring through the industrial IoT (IIoT) have dropped?
Share your thoughts on my guest blog post on the PTC blog (registration required).
For related content, read our buyer’s guide, Seven Keys to Improving Service with the IoT, to learn practical steps for companies to improve service through IoT condition-based monitoring.
You can also hear Jim Brown share insights from this buyer’s guide and share his thoughts about improving field service by leveraging the IoT in episode 20 of PTC’s Speaking of Service Podcast with PTC’s VP of Strategic Partnerships, Christine Wolff,