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The Service Lifecycle Management (SLM) Approach

March 22, 2012 by Jim Brown Leave a Comment

The Service Lifecycle Management (SLM) Approach: Strong Customer Relationships Result In Profit In The Service Industry overviews an approach to improve the profitability of services businesses by concurrently increasing service and lowering costs. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no…

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Filed Under: Published Research Tagged With: Service Lifecycle Management, Service Management, SLM

Another Social Computing Option for Product Development: OneDesk

March 21, 2012 by Jim Brown Leave a Comment

Think you have heard about all of the software vendors using social computing and social media to help companies improve product development? If you haven’t heard of OneDesk then please add them to your list. I had the chance to talk with Catherine Constantinides and Brendan Walsh at OneDesk to get an update on their social…

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Filed Under: One-to-One Tagged With: OneDesk, PLM, Social Media Monitoring, Social Computing, Product Development, Collaboration, ALM, Cloud, Social Media, VOC, Social Business Collaboration

Solving PLM Process Problems with Kenesto

March 8, 2012 by Jim Brown Leave a Comment

I had the chance to talk with the team at Kenesto to understand how their new product helps companies improve product development and product lifecycle management challenges through process automation. I also wrote about them in an upcoming article about alternative solutions that solve PLM problems. They are an interesting company with some strong credentials…

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Filed Under: Clarity on PLM, Insights, Insights & Activity Tagged With: PLM, Manufacturers, Workflow, Cloud, BPMS, Business Processes, Cloud PLM, Kenesto

Sharing Our Autodesk PLM 360 Experiences

March 7, 2012 by Jim Brown 4 Comments

Autodesk PLM 360 is officially available. It’s clear this will impact the market, but how will the Autodesk PLM solution really work in production? How will their unique approach to highly configurable, cloud applications work in PLM? It’s time to start learning – and most importantly sharing. I have had several opportunities to discuss the…

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Filed Under: One-to-One Tagged With: PLM, PDM, Autodesk, Cloud, Applications, Autodesk PLM 360, Configurable, Experience

A Time and a Reason to Talk Cloud PLM

March 2, 2012 by Jim Brown 7 Comments

What I learned this week … is that the time has come for Tech-Clarity to start talking about PLM in the Cloud. Why now? Because there are some real options for manufacturers to consider, and it has moved from a theoretical discussion to a practical one. So without further ado, let’s get the discussion going….

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Filed Under: Insights, Insights & Activity, Clarity on PLM Tagged With: IP, Security, SaaS, V6, Autodesk, Cloud, Performance, Vuuch, PLM, Nuage, Social Computing, PLM 360, Dassault Systemes

Predicting Engineering Software Market Trends in 2012 (need your help)

February 27, 2012 by Jim Brown 17 Comments

One thing is for sure, this hasn’t been a boring year for the engineering software market so far! A lot has happened with new entrants in the market and some exciting technology trends. As usual at this time of year, we are asking for input on what comes next. Please take a five minutes now…

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Filed Under: Research Rap Tagged With: CAE, Cloud, Engineering Software Market, PLM, Growth, Survey, BIM, Cyon Research, Tech-Clarity, Mobile Devices, COFES, CAD, PDM, Engineering Software

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