I had the chance to talk with … a couple of vendors this year about Quality Lifecycle Management, or QLM. I posted earlier about What I Learned: Expanding PLM’s Pervue – Quality and Risk Management and promised to follow up with some more detail on the vendors. Here are my thoughts on my conversations with MasterControl. Before I get started, it’s important to state up front that MasterControl is not a pureplay QLM suppplier, but a broader solutions company that has strong capabilities in document management coupled with a history of helping companies in regulated industries. More on that later.
PLM
Going One-to-One with Quality Lifecycle Management Vendor Dyadem
I had the chance to talk with … a couple of vendors this year about Quality Lifecycle Management, or QLM. I posted earlier about What I Learned: Expanding PLM’s Pervue – Quality and Risk Management and promised to follow up with some more detail on the vendors. Here are my thoughts on my conversations with Dyadem. One early caveat is that Dyadem – while they support the QLM approach to quality – refers to themselves as a “Quality Risk Management” solution provider as opposed to QLM.
Mining Social Network Emotions and Opinions for Product Development
What I learned this week …came from an article in The New York Times by Alex Wright. The article, Mining the Web for Feelings not Facts, was a great look into a concept that is new to me, an emerging field called “sentiment analysis.” The article defines sentiment analysis as “translating the vagaries of human emotion into hard data.” The examples show companies using data analysis techniques to gain insight into what social media (such as social networks and blogs) are saying about their company. My thoughts immediately turned to the value this information would have to product developers to understand how customers feel about their products, and what a great tool this could be in the social computing toolkit for PLM.
Expanding PLM’s Purview – Quality and Risk Management
I had the chance to talk with … both Dyadem and MasterControl earlier this year about their Quality Lifecycle Management (QLM) solutions. The conversations are examples of how PLM is expanding to cover additional product-related processes. Quality is among a number of product lifecycle processes – including compliance, service, product costing, direct sourcing and potentially others- that are logical extensions to PLM. QLM, however, is still a standalone solution for the most part. So what is QLM, and how does it fit into the product lifecycle and into product lifecycle management (PLM)?
Social Computing Drives Innovation
What I learned this week …came from a side conversation during some research I am working on in the innovation systems ecosystem. I was discussing the importance of different solutions in the space with this major electronic manufacturer, and he started to get very passionate when he turned the conversation to Web 2.0 and how it can improve innovation. With the work I have been doing on social computing in PLM, we ended up having a fascinating conversation about the potentials. It’s always nice when you see confirmation of a trend from an unexpected source.
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