Listen to, PTC’s Dave Duncan and Tech-Clarity’s Michelle Boucher discuss how to improve the accuracy of service information for field personnel. They share stories about Embraer, Airbus Helicopters, and Kirloskar Oil Engines and explain how they are transforming their service organizations. During this webcast, you will also learn: How poor service information affects technician productivity, customer satisfaction,
Listen to Christopher Rösner, General Requirements Manager at e.GO mobile AG, Tech-Clarity’s Michelle Boucher, and Che Curnew, Senior Technical Sales Specialist at PTC discuss the benefits of a better approach to requirements management. This event is an interactive interview to share different perspectives and experiences on requirements management. The discussion includes topics such as: How a Requirements Management solution can help
Listen to Airbus Helicopters’ Nicolas De Mauroy, PTC’s Service Practice Lead Keith Garguilo, and Tech-Clarity’s Michelle Boucher, discuss how to improve the quality of the information made to service technicians by using the engineering BOM to produce the service BOM. By watching this event, you will learn about: The capabilities needed to transform EBOMs into SBOMs.
In this PTC guest post, How to Select a Service Information Management Solution Michelle Boucher introduces some of the business advantages achieved by investing in service. The post outlines what is driving investments in service for 2017/18. It also looks at the top initiatives Top Performing companies use to support their goals for 2017/18. The post also touches on
Listen to Michelle Boucher discuss trends in the Medical Device Industry in this 17 minute podcast, Medical Devices in a Digital World. This podcast is episode 8 of The Connected Engineer series with Gavin Quinlan. In this episode, Michelle explains some of the top challenges facing medical device companies. She also shares advice on how to overcome them.
Listen to Tech-Clarity’s Michelle Boucher, Mark Turner from Alcon Labs (Novartis), and Swapan Jha from PTC have a discussion on the right software solution for medical device engineering. The discussion featured an interactive discussion between the panelists coving topics such as: Challenges facing medical device manufacturers. Why to consider the complete product lifecycle with respect