Making the value of technology clear
After-market service is becoming essential for manufacturers because it delivers higher EBIT margins and allows manufacturers to address machine issues quickly. Additionally, it enables manufacturers to keep their customers happy and productive and gain valuable insights into the operation and maintenance of their machines. However, winning in the service market requires a well-planned strategy, starting right from…
As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…
As highlighted in a McKinsey report, “From Field to Remote Operations: Embracing Change to Enable Growth,” maximizing the efficiency of field service technicians is becoming increasingly crucial for organizations, especially as they face the retirement of their experienced field service technicians. Field service technicians also act as ambassadors for their company and directly impact their…
A McKinsey publication shows that the average EBIT margins for after-market services are 150% higher than those for selling new machines. As revenue from services becomes increasingly important to manufacturers, it is vital that leaders pay attention to harnessing the full benefits of servitization by embracing “Service Driven Design.” How can manufacturers adopt an effective…
How can companies leverage the IoT to increase service profitability and customer loyalty? Many companies have found that remote monitoring helps them transform service to dramatically improve service performance. But what’s required to turn machine data into actionable service intelligence? This infographic highlights the key findings from our buyer’s guide on improving service with remote…
How has one of the largest integrated suppliers to the wood processing industry used the IoT to digitally transform their business and deliver new revenue? Learn how BID Group has improved throughput and performance for their customers by remotely monitoring their equipment through the IoT. Join this interactive IndustryWeek webcast, How BID Group Delivers New…