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VOC

Another Social Computing Option for Product Development: OneDesk

Think you have heard about all of the software vendors using social computing and social media to help companies improve product development? If you haven’t heard of OneDesk then please add them to your list. I had the chance to talk with Catherine Constantinides and Brendan Walsh at OneDesk to get an update on their social…

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Jim Brown - March 21, 2012 - Filed Under: One-to-One - Tagged With: ALM, Cloud, collaboration, OneDesk, PLM, Product Development, Social Business Collaboration, Social Computing, Social Media, Social Media Monitoring, VOC

Podcast: Interview with 2011 Spike Award for Manufacturing Winner Madison Electric Products

I had the chance to talk with … Rob Fisher of Madison Electric Products following the 2011 Spike Summit. Amy Kenly of Kalypso presented his company with the Spike Award for Manufacturing for theirs Sparks Innovation Center. I think you will enjoy hearing about the opportunity that they saw and how they took advantage of…

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Jim Brown - November 16, 2011 - Filed Under: Presentations & Video, Tech-Clarity TV, Video - Tagged With: Crowdsourcing, Madison Electric Products, Product Management, Social Computing, Social Innovation, Social Media, Spike Award, VOC

Podcast: Interviewing 2011 Spike Award for Technology Winner CDC Software

I had the chance to talk with … Robert Roy of CDC Software following the 2011 Spike Summit. Amy Kenly of Kalypso presented CDC Software with the Spike Award for Technology based on their use of social strategies, processes and supporting technologies to improve innovation, product management, and product development. Rob provided some great insight…

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Jim Brown - November 7, 2011 - Filed Under: Presentations & Video, Tech-Clarity TV, Video - Tagged With: Agile Development, CDC Software, Crowdsourcing, Product Management, Social Computing, Social Innovation, Social Media, Spike Award, VOC

Podcast: Interview with 2011 Spike Award Winner Diamond Candles

I had the chance to talk with … Justin Winter of Diamond Candles following the 2011 Spike Summit. Amy Kenly of Kalypso presented Diamond Candles with the Spike Award for CPG (consumer packaged goods) based on their use of social strategies, processes and supporting technologies to improve innovation and product development. Justin provided some great…

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Jim Brown - November 4, 2011 - Filed Under: Presentations & Video, Tech-Clarity TV, Video - Tagged With: CPG, Crowdsourcing, Social Computing, Social Innovation, Social Media, Spike Award, VOC

Moving Innovation Closer to the Customer (Order)

This article, Moving Innovation Closer to the Customer (Order), was originally published in 2004 but I decided to include it in the current update of this site because it is still highly relevant today. Download the full article here (free of charge, no registration required).

Jim Brown - August 23, 2011 - Filed Under: In the News, Insights & Activity - Tagged With: COE, Configuration, Customization, ETO, Innovation, VOC

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