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Better Service Performance requires Better Product and Service Information

January 24, 2012 by Jim Brown Leave a Comment

A quick peek into some research on enabling service organizations with the right product information from Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication. Service has become a higher strategy priority for manufacturers focused on keeping customers satisfied and taking advantage of higher profit margins in the service lifecycle….

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Filed Under: Clarity on PLM, Insights, Insights & Activity Tagged With: Service, Animations, General Atomics, Nikon, Product, Service Instructions, Whirlpool, PLM, 3D, Service Lifecycle Management, SLM

Social Business – What if Facebook Didn’t Fail for Product Development?

January 19, 2012 by Jim Brown 7 Comments

How can social computing solve product lifecycle management (PLM) problems? Here’s a peek into some research, Issue in Focus: Social Business Collaboration and the Product Lifecycle: Combining the Power of Social Media with PLM, that helps clarify things a bit. I’ll start with some of my thoughts on the value of social computing for product…

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Filed Under: Research Rap Tagged With: Social Computing, Product Development, Collaboration, Social Innovation, Social Business Collaboration, PLM

A Maturity Model for Product Data Accessibility?

December 14, 2011 by Jim Brown 25 Comments

What I learned as a follow up to my report on Product Data Accessibility is that there is a lot more angst about finding product data than I ever realized. I was amazed at the discussion generated by my blog post about accessing all product data regardless of how it is stored. In particular, there…

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Filed Under: What I Learned Tagged With: Product Data Management, Engineering Data, Product Data, Aggregation, PDA, Product Data Accessibility, Metadata, Research, SBA, Search, Search Based Applications, Shape Search, PDM

And the Winners from the Data Management Survey are…

December 7, 2011 by Jim Brown Leave a Comment

Thank you to Siemens PLM for making iPads available to a few lucky survey respondents! The winners are ………………… (that is a drumroll, if you can’t tell) ………………………. Brian Halter, High Steel Structures, USA  Mary Castille, Whataburger Restaurants Property & Facilities, USA  Lijun Li, Ningbo Saikesi Hydraulic Company, China  Xuehui Zhang, Ninghai Saiping Mould Company,…

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Filed Under: Clarity on PLM, Insights, Insights & Activity Tagged With: Survey, Winners, Reward

Autodesk’s announces PLM Solution 360 Nexus – So What?

December 2, 2011 by Jim Brown 21 Comments

You have probably heard by now that Autodesk has announced that they are entering the PLM market with the announcement of Autodesk 360 Nexus. I had the opportunity to hear about this in a “behind the scenes” look a while back and attended Autodesk University this week to take in the launch. Autodesk put a…

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Filed Under: Clarity on PLM, Insights, Insights & Activity Tagged With: PLM, ALM, SaaS, Autodesk, Cloud, Autodesk 360 Nexus, Autodesk PLM, BIM

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