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Product Communication

Better Service from Better Product Information

Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication discusses the importance of having accurate, timely product information at hand in order to profit from service and satisfy customers in the service lifecycle. Highlights the importance of detailed, visual service information such as 3D graphics and animations to communicate product…

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    Jim Brown - April 21, 2012 - Filed Under: Published Research - Tagged With: Service, General Atomics, Nikon, Whirlpool, Service Documentation, Animation, PLM, Communication, 3D, Service Management, SLM, Product Communication

    Streamlining Product Documentation and Raising the Bar with 3D Communication

    Jim Brown presented with Garth Coleman of Dassault Systemes on a IndustryWeek webinar,  Streamlining Product Documentation and Raising the Bar with 3D Communication. The webinar shared Tech-Clarity research on how to use 3D product communications to improve efficiency, time to market, quality, cost, and customer experience. Click the title to see the recorded webcast. Registration…

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      Jim Brown - March 28, 2012 - Filed Under: Presentations & Videos - Tagged With: Dassault Systemes, Product Documentation, 3D, Product Communication, IndustryWeek, Garth Coleman

      Showing Off Your Products – 3D Technical Product Communications

      A quick peek into some research on … the business value of transforming product documentation to rich, interactive communication. The report, Tech-Clarity Insight – The Business of 3D Technical Communications: Evolving Strategies to Document Products, explains how companies are changing their views on technical documentation to a more strategic approach, including the use of 3D…

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      • Insights

      Jim Brown - March 10, 2011 - Filed Under: Clarity on PLM, Insights, Insights & Activity - Tagged With: Efficiency, 3D Publication, Manufacturing Instructions, Product Communication, Product Manuals, Productivity, Technical Communication, Product Documentation, Translation, 3D, Quality, Time to Market

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