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Buyer’s Guide for Managing Service Information (eBook, survey results)

January 23, 2018 by Michelle Boucher

Tech-Clarity’s Buyer’s Guide for Managing Service Information identifies the biggest challenges of managing service and parts information. It then looks at how Top Performing companies overcome these companies and what they look for in a software solution to support them. One of the top things they do is leverage the information produced by engineering to support…

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Filed Under: Published Research, Survey Results Tagged With: SLM, BOM, Spare Parts, Service BOM, SBOM, Service Technician, Field Service, Technical Communications, Service Manual, Survey, EBOM, Service Lifecycle Management, Parts Information

Selecting the Right Requirements Management Solution (webcast)

November 20, 2017 by Michelle Boucher

Listen to Christopher Rösner, General Requirements Manager at e.GO mobile AG, Tech-Clarity’s Michelle Boucher, and Che Curnew, Senior Technical Sales Specialist at PTC discuss the benefits of a better approach to requirements management. This event is an interactive interview to share different perspectives and experiences on requirements management. The discussion includes topics such as: How a Requirements Management solution can help…

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Filed Under: Webinars, Presentations & Videos Tagged With: PTC, Requirements, Webcast, Webinar, Regulation, Traceability, Engineer, Smart Connected Products

BOM Transformation: How to Bring Service in to the Product Lifecycle (webcast)

November 12, 2017 by Michelle Boucher

Listen to Airbus Helicopters’ Nicolas De Mauroy, PTC’s Service Practice Lead Keith Garguilo, and Tech-Clarity’s Michelle Boucher,  discuss how to improve the quality of the information made to service technicians by using the engineering BOM to produce the service BOM. By watching this event, you will learn about: The capabilities needed to transform EBOMs into SBOMs….

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Filed Under: Presentations & Videos, Webinars Tagged With: Webcast, Webinar, Service, Service Information, Service BOM, SBOM, Service Manual, EBOM, PLM, PTC, Product Lifecycle

Close the Engineering Skills Gap (survey findings)

November 2, 2017 by Michelle Boucher

Close the Engineering Skills Gap:Prepare New Graduates to Be Real-World Ready shares new research on the gap between the skills graduating engineers have and skills companies would like to see. The research examines the evolving needs of the engineering department. The results reveal that engineering departments expect to grow so we will need more engineers. On top of that,…

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Filed Under: Published Research, Survey Results Tagged With: College, Skills gap, New Graduates, Research, Workforce, Survey, Curriculum, Engineering, White Paper, Aging Workforce, University, Engineering Workforce, Hiring

Selecting a Solution to Manage Service Information (guest post)

October 26, 2017 by Michelle Boucher

In this PTC guest post, How to Select a Service Information Management Solution Michelle Boucher introduces some of the business advantages achieved by investing in service. The post outlines what is driving investments in service for 2017/18. It also looks at the top initiatives Top Performing companies use to support their goals for 2017/18. The post also touches on…

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Filed Under: Insights & Activity, In the News Tagged With: Field technicians, Blog, service information management, New Product Development, Quality, Requirements, Service, BOM, Profitability, SBOM, Field Service, PLM, EBOM, PTC

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