Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication discusses the importance of having accurate, timely product information at hand in order to profit from service and satisfy customers in the service lifecycle. Highlights the importance of detailed, visual service information such as 3D graphics and animations to communicate product…
Published Research
The Business Value of Simulation
The Business Value of Simulation – Saving Time and Money, and Getting Products Right the First Time reviews how manufacturers can leverage simulation processes and technology to save time, reduce cost, drive efficiency, improve quality, and increase innovation. Discusses the economic value available from early design analysis and validation. Please enjoy the free Executive Summary…
Rules-driven Product Management
Rules-driven Product Management: Achieving Greater Value from Customer-Specified Products highlights the manufacturing strategy of customizing products to exact customer specifications to combat commoditization, globalization, margin shrink and increased competition, and how Rules-driven Product Management can help. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free…
Going Social with Product Development
Going Social with Product Development: Improving Product Development Performance with Social Computing explores how manufacturers are taking advantage of social computing and “Web 2.0” technologies to raise the bar on product development performance. Provides examples of how the concepts behind social networking are being applied in to help new product development (NPD) teams boost performance…
Evolving Roles of ERP and PLM
The Evolving Roles of ERP and PLM: Integrating the Roles of Execution and Innovation extends past research on the roles of ERP and PLM, describes the evolution of ERP-PLM integration beyond the basics to a more mature, bi-directional interaction. Reviews how companies can close the loop between product innovation and managing the business of manufacturing….
Servicing Medical Equipment
Servicing Medical Equipment: World Class Service Management for Medical Equipment extends prior research on world class service management to the medical device industry. The research suggests that there are two fundamentals that service organizations must master to rise above the competition – operational control of service operations and equipment intelligence. The paper discusses how medical device…
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