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Servitization

Service Driven Design

Win the Service Challenge Game with Service Driven Design

A McKinsey publication shows that the average EBIT margins for after-market services are 150% higher than those for selling new machines. As revenue from services becomes increasingly important to manufacturers, it is vital that leaders pay attention to harnessing the full benefits of servitization by embracing “Service Driven Design.”  How can manufacturers adopt an effective…

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  • Infographics

Arvind Krishnan - January 29, 2025 - Filed Under: Infographics, Published Research - Tagged With: Servitization, Service Lifecycle Management, SLM, Service Driven Design, Service Documentation, Design for Service, TCO, Serviceability, Service Transformation, Remote Monitoring

Machine Builder-Operator Collaboration

How can machine builders improve the way they work with the companies that use their products to create more collaborative, mutually valuable relationships? This eBook explores five practical steps manufacturers can take to improve machine builder – operator collaboration and increase value for both themselves and the customers operating their machines. Please enjoy the summary…

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  • eBooks

Jim Brown - September 13, 2023 - Filed Under: Slideshow, Published Research, eBooks - Tagged With: Guidance, As Maintained, Practical Steps, IoT, MaaS, Predictive Analytics, Machine as a Service, PLM, IIoT, EAM, PaaS, FSM, Collaboration, Analytics, Servitization, SLM, Service, Machine Builder, Tips, Machine Operator, Machine Design

Smart Products Webcast

How to Profit from Smart Products (webcast)

How can companies increase profits from smart products? Join our smart product webcast with PTC where we’ll review real data from our recent survey on companies’ level of involvement with smart products, quantified business results, and the opportunities and challenges of pursuing a smart products strategy. Register now to learn more insights on August 17th…

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  • Webinars

Jim Brown - August 9, 2021 - Filed Under: Webinars, Presentations & Videos - Tagged With: IIoT, Servitization, Smart Connected Products, Benchmarking, Digital Transformation, Service Transformation, Research, Machine Monitoring, Survey, Business Strategy, Strategy, Monetization, Webcast, Performance Based Billing, Smart Products, Outcomes Based Billing, IoT, Recurring Revenue Streams, Internet of Things, Service Profitability

Smart Products

Profiting from Smart Products (survey results)

Smart products are the new norm. How can manufacturers differentiate and grow profitability as even their smart products become commodities? Our survey of over 150 companies shows that manufacturers are targeting much larger goals as they mature their smart product strategies beyond their products by adopting smart, connected, digital business models. Please enjoy the summary*…

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  • Survey Results

Jim Brown - August 4, 2021 - Filed Under: Survey Results, Published Research - Tagged With: Smart Products, Servitization, Smart Connected Products, Digital Transformation, Service Transformation, Business Strategy, Monetization, Performance Based Billing, Outcomes Based Billing, Recurring Revenue Streams, Service Profitability

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