Making the value of technology clear
As highlighted in a McKinsey report, “From Field to Remote Operations: Embracing Change to Enable Growth,” maximizing the efficiency of field service technicians is becoming increasingly crucial for organizations, especially as they face the retirement of their experienced field service technicians. Field service technicians also act as ambassadors for their company and directly impact their…
A McKinsey publication shows that the average EBIT margins for after-market services are 150% higher than those for selling new machines. As revenue from services becomes increasingly important to manufacturers, it is vital that leaders pay attention to harnessing the full benefits of servitization by embracing “Service Driven Design.” How can manufacturers adopt an effective…
How can machine builders improve the way they work with the companies that use their products to create more collaborative, mutually valuable relationships? This eBook explores five practical steps manufacturers can take to improve machine builder – operator collaboration and increase value for both themselves and the customers operating their machines. Please enjoy the summary…
How can companies increase profits from smart products? Join our smart product webcast with PTC where we’ll review real data from our recent survey on companies’ level of involvement with smart products, quantified business results, and the opportunities and challenges of pursuing a smart products strategy. Register now to learn more insights on August 17th…
Smart products are the new norm. How can manufacturers differentiate and grow profitability as even their smart products become commodities? Our survey of over 150 companies shows that manufacturers are targeting much larger goals as they mature their smart product strategies beyond their products by adopting smart, connected, digital business models. Please enjoy the summary*…