After-market service is becoming essential for manufacturers because it delivers higher EBIT margins and allows manufacturers to address machine issues quickly. Additionally, it enables manufacturers to keep their customers happy and productive and gain valuable insights into the operation and maintenance of their machines. However, winning in the service market requires a well-planned strategy, starting right from designing the machine using service-driven design. In a series of four game-themed infographics, we cover important topics manufacturers must master to excel in servitization.
Explore ways to help manufacturers adopt an effective “Service Driven Design” practice in this game-themed infographic.
Discover how manufacturers improve profitability and customer loyalty by maintaining and harnessing accurate service and maintenance records.
Discover how manufacturers improve profitability by offering their clients more integrated service by playing this imaginary game.
Discover how manufacturers boost service technician efficiency with clear, concise, and safe service practices in this imaginary game.
