After-market service is becoming essential for manufacturers because it delivers higher EBIT margins and allows manufacturers to address machine issues quickly. Additionally, it enables manufacturers to keep their customers happy and productive and gain valuable insights into the operation and maintenance of their machines. However, winning in the service market requires a well-planned strategy, starting right from…
OEE
Improve Profitability and Customer Loyalty by Maintaining Accurate Service Records
As highlighted in a Tech-Clarity eBook, “Extending the Digital Thread to the Customer Experience,” manufacturers who maintain accurate, up-to-date, and trusted digital thread data with complete service and maintenance records offer superior customer experience. Additionally, these manufacturers reduce service costs and increase customer confidence by avoiding multiple service visits and fixing issues perfectly the first…
Win More Service Business with Integrated Service
As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…
Navigate the Service Maze with Clear, Concise, and Safe Practices
As highlighted in a McKinsey report, “From Field to Remote Operations: Embracing Change to Enable Growth,” maximizing the efficiency of field service technicians is becoming increasingly crucial for organizations, especially as they face the retirement of their experienced field service technicians. Field service technicians also act as ambassadors for their company and directly impact their…
Kanoa is Building MES for the Masses
Can MES be available for manufacturers of all sizes, with reasonable pricing, the ability to connect to automation, fast implementation, and credible operations IT know-how behind it? Kanoa is aiming to achieve that goal by building MES modules on top of Inductive Automation’s Ignition platform. Kanoa is building MES in a low-/no-code platform that is…
Manufacturing in the Age of AI
What defines Manufacturing in the Age of AI? How much progress are companies making toward Industry 4.0? What data management elements have leading manufactures put in place to support rapid decisions? Our eBook Manufacturing in the Age of AI explains the findings of our survey of over 300 manufacturing professionals. It reveals answers to these…