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Machine Quality

Accurate Service Records

Improve Profitability and Customer Loyalty by Maintaining Accurate Service Records

As highlighted in a Tech-Clarity eBook, “Extending the Digital Thread to the Customer Experience,” manufacturers who maintain accurate, up-to-date, and trusted digital thread data with complete service and maintenance records offer superior customer experience. Additionally, these manufacturers reduce service costs and increase customer confidence by avoiding multiple service visits and fixing issues perfectly the first…

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  • Infographics

Arvind Krishnan - March 6, 2025 - Filed Under: Published Research, Infographics - Tagged With: OEE, Customer Satisfaction, First Time Fix, Overall Equipment Effectiveness, Machine Quality, Servitization, Accurate Service Records, Maintenance Records, Customer Loyalty, Service Upgrades, Service Lifecycle Management, Service Data, SLM, Design for Service, Service Intelligence, Digital Thread, Serviceability, Field Service, Service Efficiency

Integrated Service

Win More Service Business with Integrated Service

As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…

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  • Infographics

Arvind Krishnan - February 26, 2025 - Filed Under: Published Research, Infographics - Tagged With: OEE, Customer Satisfaction, Integrated Service, Overall Equipment Effectiveness, Machine Data Insights, Service Lifecycle Management, Servitization, Data Security, SLM, Machine Digital Twin, Automation, Machine Quality, TCO, IIoT, Field Service, Design for Service, Remote Monitoring, Serviceability, AI, Service Efficiency

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Copyright © 2012-2024 – Tech-Clarity, Inc.