Making the value of technology clear
As highlighted in a McKinsey report, “From Field to Remote Operations: Embracing Change to Enable Growth,” maximizing the efficiency of field service technicians is becoming increasingly crucial for organizations, especially as they face the retirement of their experienced field service technicians. Field service technicians also act as ambassadors for their company and directly impact their…
Could your overall equipment effectiveness (OEE) metrics do more to accelerate improvement? Most manufacturers’ can, but not necessarily by doing what they have been doing. Read our eBook, Getting Beyond Percentages to Insights with OEE, to learn more. Please enjoy the summary* below. Please visit our sponsor PTC for the full research (registration required). For related…