Making the value of technology clear
After-market service is becoming essential for manufacturers because it delivers higher EBIT margins and allows manufacturers to address machine issues quickly. Additionally, it enables manufacturers to keep their customers happy and productive and gain valuable insights into the operation and maintenance of their machines. However, winning in the service market requires a well-planned strategy, starting right from…
As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…
As highlighted in a McKinsey report, “From Field to Remote Operations: Embracing Change to Enable Growth,” maximizing the efficiency of field service technicians is becoming increasingly crucial for organizations, especially as they face the retirement of their experienced field service technicians. Field service technicians also act as ambassadors for their company and directly impact their…
A McKinsey publication shows that the average EBIT margins for after-market services are 150% higher than those for selling new machines. As revenue from services becomes increasingly important to manufacturers, it is vital that leaders pay attention to harnessing the full benefits of servitization by embracing “Service Driven Design.” How can manufacturers adopt an effective…
Switching software architectures, like the current move from web-based enterprise architectures to SaaS, can cause significant cost and disruption. How can companies avoid the increased total cost of ownership and reduced ROI during these transitions? Learn how low-code platforms help eliminate the need to repeat the rip-and-replace cycle as computing paradigms evolve. Please enjoy the…
What are realistic expectations for a manufacturing execution system (MES)? Should you expect more from MES? MES has been available for decades. That is good news and bad news. Those with experience of older systems – and even many MES offered today – may have a limited view of what such a system can do….