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Maintenance

Siemens SLM

Siemens Support for SLM Exceeded Our Expectations

      Siemens Support for Service Exceeded Our Expectations It’s our goal as analysts to stay informed about the software solutions available on the market and how they drive business value for manufacturers. We do this by conducting surveys, speaking with manufacturers, attending events, and taking briefings from solution providers. One of the things…

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  • Insights

Jim Brown - April 16, 2025 - Filed Under: Insights, Insights & Activity - Tagged With: Salesforce, Product Support Data Management, Service Planning, Product Support, IBM Maximo, Service Lifecycle Management, SLM, Service Instructions, Siemens SLM, Maintenance, PSDM, Service BOM, 3D Service Instructions, Servitization, Service Data Management

Product Digital Thread Integration

Integrating Across the Product Digital Thread

What value does the product digital thread offer manufacturers? How important is integrating data and systems across the digital thread to achieving that value? We set out to better understand the value of product digital thread integration and how top performing companies overcome implementation, operation, and maintenance challenges to achieve it. Did we find the…

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  • Survey Results

Jim Brown - October 16, 2024 - Filed Under: Published Research, Survey Results - Tagged With: Disconnected Data, Maintenance, Data Errors, Platform, Data Inconsistency, Digital Thread, Duplicate Data, Hub and Spoke, API, Duplicate Data Entry, Operation, Digital Thread Integration, Product Digital Thread Integration, Implementation, Product Digital Thread, Status Quo, Integration, Integration Maturity, Challenges, Integration Scope, Best Practices

How Top Performers Implement, Operate, and Maintain PLM Integration (survey findings)

How Top Performers Implement, Operate, and Maintain PLM Integration – Best Practices for Integrating Product Lifecycle Management shares survey results detailing how Top Performers implement their PLM systems. The research uncovers integration challenges and best practices across the PLM Integration Lifecycle, recognizing that implementing integration is only the first step in the process. Please enjoy…

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  • Survey Results

Jim Brown - December 13, 2016 - Filed Under: Published Research, Survey Results - Tagged With: IoT, ERP, Connectors, Razorleaf, Hub and Spoke, Simulation, Operation, Integration, PLM Integration Lifecycle, Product Lifecycle Management, Best Practices, FEA, PLM, Top Performers, Survey, Maintenance, CAD, CRM, Implementation

Top Five Five Factors for a Successful IIoT Implementation (webcast replay)

Jim Brown presented his recent research on building versus buying IIoT infrastructure in the upcoming Top 5 Factors for a Successful Industrial IoT Implementation webcast on Engineering.com (sponsored by Autodesk). The webcast also featured Autodesk’s Head of IoT, Bryan Kester, sharing how IIoT can help improve product service, close the loop on engineering designs, and…

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  • Webinars

Jim Brown - September 19, 2016 - Filed Under: Webinars, Presentations & Videos - Tagged With: Autodesk, Top 5, Strategy, Procurement, Closed Loop, Build versus Buy, Webcast, IIoT, Service, Industrial Internet of Things, Infrastructure, Revenue Streams, Maintenance, Platform, IoT, Internet of Things, Kester

Service Lifecycle Management for Point of Sales

SLM for Point of Sales: Servicing the Service Industry reviews the need for strong support processes when servicing equipment for retail and hospitality companies, both to satisfy the customer and to generate profits. Please enjoy the summary below, or click the report or title to download the full PDF (free of charge, no registration required)….

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    Jim Brown - October 2, 2008 - Filed Under: Published Research - Tagged With: Profitability, POS, Point of Sales, Retail, Hospitality, Margins, Customer Service, Maintenance, Service Lifecycle Management, SLM, Equipment

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