How can equipment manufacturers transform their customer and equipment relationships to drive greater value for themselves and their customers? Digital service transformation by monitoring equipment via the IoT holds the key to improving service, satisfaction, and customer success. Please enjoy the summary below. For the full eBook, please visit our sponsor PTC. Table of Contents*
Tech-Clarity Issue in Focus: Digital Prototyping in the Plant: Improving Manufacturing Agility with the Digital Factory discusses how digital prototyping solutions can help manufacturers achieve greater agility by leveraging a digital factory approach. This is particularly important today as the manufacturing industries – particularly the automotive industry – are faced with the need to drastically
SLM for Medical Devices: The Strategic Role of Service highlights the strategic role that service plays in the medical devices industry in ensuring customer satisfaction to enable future sales, while maintaining optimal costs to protect profitability. Please enjoy the summary below, or click the report or title to download the full PDF (free of charge,
SLM for IT Equipment: Tackling the Profitability Crunch explores tackling the profitability crunch in the IT equipment services market as service becomes more difficult, competition gets stiffer and margins keep shrinking. Click here to read the full report, thank you to our sponsor Astea. NOTE: This paper is from the Tech-Clarity archives, it was originally
SLM for Point of Sales: Servicing the Service Industry reviews the need for strong support processes when servicing equipment for retail and hospitality companies, both to satisfy the customer and to generate profits. Please enjoy the summary below, or click the report or title to download the full PDF (free of charge, no registration required).
More Value for Your Service Dollar: Better Service at Lower Cost Through Service Lifecycle Management reviews a strategic way for companies to ensure that capital equipment is making a profitable return for their business through better service. Please enjoy the free Introduction below, or click the report title above to download the full PDF (free