Tech-Clarity

Making the value of technology clear

Driving Engineer-to-Order Differentiation and Profitability (survey findings)

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Driving Engineer-to-Order Differentiation and Profitability, Analyzing Trends and Best Practices in Product Configuration shares survey findings and interviews with leading manufacturers showing how Top Performers achieve higher revenue and profit margin growth through ETO best practice processes and technology. The research shares results of a survey of over 200 manufacturers and analyzes their use of

Service Lifecycle Management for HVAC and Controls

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SLM for HVAC and Controls: Competition Heats up for Service Contracts discusses how convergence of the HVAC and Controls service markets has changed the rules of competition, highlighting the need for SLM to compete. Please enjoy the summary below, or click the report or title to download the full PDF (free of charge, no registration

Service Lifecycle Management for IT Equipment

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SLM for IT Equipment: Tackling the Profitability Crunch explores tackling the profitability crunch in the IT equipment services market as service becomes more difficult, competition gets stiffer and margins keep shrinking. Click here to read the full report, thank you to our sponsor Astea. NOTE: This paper is from the Tech-Clarity archives, it was originally

Service Lifecycle Management for Point of Sales

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SLM for Point of Sales: Servicing the Service Industry reviews the need for strong support processes when servicing equipment for retail and hospitality companies, both to satisfy the customer and to generate profits. Please enjoy the summary below, or click the report or title to download the full PDF (free of charge, no registration required).