Digital Manufacturing: The PLM Approach to Better Manufacturing Processes Discusses the use of technology—including 3D CAD and simulation—within a PLM strategy to help manufacturers develop more profitable products by optimizing the planning, development and deployment of better manufacturing processes. Please enjoy the free Introduction below, or click the report title above to download the full…
- Introduction
- Digital Manufacturing in a PLM Strategy
- Produce it Digitally – Before Investing
- Simulation Encourages Innovation
- Find the “Gotcha” Before Design Freeze
- Reduce the Need for Physical Prototypes and Mockups
- Build the Process in Parallel
- Optimize the Production Line – Before Deployment
- Optimize Assembly Sequences and Steps
- Communicate Processes to the Plant
- Don’t Forget the People Factor – Ergonomics
- Keep Production Equipment in Production
- Don’t Leave Manufacturing in a Vacuum
- Adopting Digital Manufacturing Concepts
- Managing the Digital Manufacturing Program
- Recommendations
- About the Author
The Complementary Roles of PIM and PLM: Extending PLM with Product Information Management explores how Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- “Products” and “Items”
- The “Single Source of Truth”
- The Demand for Commercial Product Information
- PIM and PLM Working Together
- Current State of PLM
- Table: Key Benefits PIM Adds to PLM
- Recommendations
- Summary
- About the Author
Maximizing Product Development Value: Realizing Value from New Products and Portfolios highlights key insights on realizing value from new products based on discussions with product development leaders. Analyzes a new approach to portfolio management that focuses on achieving the economic value available from new products. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- For Better Portfolios—Focus on the Value
- Visualize Where Project Value is Earned
- Managing for Value
- Asking the Real Portfolio Questions – Where to Invest
- Asking the Real Portfolio Questions – How Much to Invest
- Beyond the Bubbles – A New Breed of Portfolio Software
- Conclusion
- About the Author
Product Lifecycle Management Proving Value at Heinz: A PLM Case Study from the Consumer Goods Industry - Food and Beverage reviews the strategic value achieved by Heinz from implementing Product Lifecycle Management processed and software in their global business. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Introduction
- Heinz Recognizes a Business Need
- Heinz Takes a Global Approach
- Unique Considerations at Heinz
- Unique Technical Considerations
- Heinz Selects an Industry-Focused Solution
- The Prodika* Solution
- Heinz Adopts a Pragmatic Deployment Approach
- Meeting the Initial Goals
- Additional Benefits – Satisfying Retail Customers
- Key Observations
- Summary
- About the Author
- Reducing complexity in product portfolios and raw material management
- Decreasing the proliferation of new materials and sourcing relationships
- Cross pollinating best practices among and between business units
- Streamlining the way Heinz brings new products to market
Regulatory Compliance Across the Product Lifecycle: Reduced Risk and Lowered Costs Through Proactive EH&S examines the importance that regulatory compliance and product related EH&S play in protecting the value available from PLM across the product lifecycle. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- Compliance Is Critical to Sustained Product Value
- Non-Compliance Surfaces at Inopportune Times
- Moment of Regulatory Crisis– Found in Design
- Moment of Regulatory Crisis– Found in Production
- Moment of Regulatory Crisis– Found in Logistics
- Moment of Regulatory Crisis– Found at Customer
- Implementing Design for Compliance
- Implementing Proactive Compliance Monitoring
- Documenting Compliance
- Recommendations
- About the Author
Tech-Clarity's Jim Brown contributes a column to Advantage for the Product Lifecycle. The first column, Executive Perspective: Successful PLM Starts with the End in Mind, was reprinted in Cadalyst. The article suggests that companies develop their PLM strategies to support their business strategies, and offers some examples of the business value available from PLM. The key advice is to focus PLM implementations on business value instead of "going live" with the software, which is only a means to the end - improving business performance.
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[post_content] => Jim Brown presents at an invitation-only SAP customer event at SAP North American headquarters in Newtown Square, Pennsylvania. The presentation focuses on the top myths regarding product lifecycle management (PLM).
Event is invitation only by SAP.
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The Service Lifecycle Management (SLM) Approach: Strong Customer Relationships Result In Profit In The Service Industry overviews an approach to improve the profitability of services businesses by concurrently increasing service and lowering costs. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- Improving Profitability in the Product Aftermarket
- Never Ignore a Call for Help
- Reduce Waste in the Call Center
- Avoid the Service Call (or at least Reduce the Urgency)
- Make the Right Calls First
- Close the Call the First Time
- Keep Technicians Productive, not Just Busy
- Turn the Service Call into an Opportunity
- Turn Service into Cash – Rapidly
- Stop Revenue Leaks
- Enhance the Customer Relationship
- Grow Revenue by Restarting the Service Lifecycle
- Turn to Proactive Management
- Driving SLM Changes into the Business
- Services Can’t Remain a Stepchild
- Make the Move to SLM – Change the Business Processes
- Enable the Change with Technology
- Get the Right Software
- Get the Right Partner
- Summary and Additional Information
- Summary
- About the Author
Thank you! 
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[post_content] => Services for Manufacturing and Industry 
Tech-Clarity shares our research, experience and insights with manufacturers and other industry clients to educate them on the business value available from the intelligent use of enterprise software. Clients benefit by focusing on the value of solutions as opposed to the technology itself.
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Tech-Clarity helps software vendors and service companies by sharing our research, experience, and insights on the business value available from the intelligent use of enterprise software. Software vendors and service providers frequently invite Tech-Clarity to educate their customers and prospects on the business value of the solutions they offer, and benefit from clearer messages and more compelling descriptions of the value they offer.
Prospect and Customer Education
- Educational White Papers
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Jim Brown is the President of Digital Transformation Research for independent research firm Tech-Clarity. He covers digital transformation across the product digital thread for manufacturing and industrial companies including PLM, PDM, product development, portfolio management, digital manufacturing, IoT, EAM, SLM, and other solutions.
Jim founded Tech-Clarity in 2002 and has over 30 years of industry experience in the manufacturing and software industries. He began his career in manufacturing engineering and software systems at GE before pursuing management consulting at Andersen Consulting (Accenture). He subsequently served as a strategy, marketing, and product development executive for software companies specializing in ERP, PLM, Supply Chain, and related manufacturing solutions. He has a BS in Mechanical Engineering from the University of Maryland, College Park.
Jim is actively researching the impact of digital transformation and technology convergence in manufacturing. His research analyzes the business value available from new initiatives and technologies including cloud computing, advanced analytics, AI, product innovation platforms, service transformation, augmented reality, the digital twin, and the digital thread.
Mr. Brown is an experienced author and speaker and enjoys engaging with people with a passion to improve business performance through digital enterprise strategies and supporting software technology. When he’s not focused on technology, he is a scuba instructor and plays in an old guy ice hockey league.
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Tech-Clarity is an independent research firm dedicated to making the business value of technology clear. We analyze how companies improve innovation, product development, design, engineering, manufacturing, and service performance through the use of digital transformation, best practices, software technology, industrial automation, and IT services.
Our mission is to help manufacturers learn how to improve business results through the use of PLM, portfolio management, CAD, simulation, MES / MOM, IoT, quality, service, analytics, and other solutions.
Meet Our Analysts






Disclosure
The views and opinions on this site are those of Tech-Clarity. The content is independent and objective, however, Tech-Clarity frequently receives compensation for reports and presentations in addition to consulting services. This compensation may influence the topics chosen for coverage but does not influence the views or opinions expressed. In addition, industry analysts including Tech-Clarity are frequently invited to attend conferences and briefings for which travel and reasonable living expenses are paid or reimbursed, in part or in full. Tech-Clarity does not accept compensation for posts or accept advertising on this site.
2011 Spike Summit. Amy Kenly of Kalypso presented his company with the Spike Award for Manufacturing for theirs Sparks Innovation Center. I think you will enjoy hearing about the opportunity that they saw and how they took advantage of it to develop some great new products.
Note: You can also listen to my interview with Spike Award winner for CPG Justin Winter and my interview with Spike Award Winner for Technology CDC Software.
The Sparks Innovation Center was created to gather product ideas from the large network of electrical contractors that Madison counts as customers. They realized that there were lots of potential product ideas in their customer community, and developed a crowdsourcing site to tap into that knowledge. I was impressed that Rob is as excited about helping the budding innovators in his customer base as he is developing new, successful products for his company (which they have done). This one is definitely worth a listen.
Rob's presentation (along with mine and a number of others) is still available for replay by registering and attending the virtual event via the Spike Summit Expo. The entire virtual event was a great experience, and between the speakers and the award winners we all heard some great examples of social computing can help improve product innovation and product development.
Let us know what you think of their innovation center and crowdsourcing initiative. Do you like it? Have a similar example to share? Please feel free to check out the blog for more on social computing and product development or read a report on social computing and innovation.
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[post_content] => I had the chance to talk with ... Robert Roy of CDC Software following the 2011 Spike Summit. Amy Kenly of Kalypso presented
CDC Software with the Spike Award for Technology based on their use of social strategies, processes and supporting technologies to improve innovation, product management, and product development. Rob provided some great insight on the processes that CDC Software uses to get product feature ideas from their customer base for release planning as well as how they use social computing tools to collaborate during their agile development process.
Note: You can also listen to my interview with Spike Award winner for CPG Justin Winter and my interview with Manufacturing Spike Award Winner Madison Electric Products.
The CDC presentation (along with mine and a number of others) is still available for replay by registering and attending the virtual event via the Spike Summit Expo. The entire virtual event was a great experience, and between the speakers and the award winners we all heard some great examples of social computing can help improve product innovation and product development.
Let us know what you think of their program. Do you like it? Have a similar example to share? Please feel free to check out the blog for more on social computing and product development or read a report on social computing and innovation.
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[post_content] => I had the chance to talk with ... Justin Winter of Diamond Candles following the 2011 Spike Summit. Amy Kenly of Kalypso
presented Diamond Candles with the Spike Award for CPG (consumer packaged goods) based on their use of social strategies, processes and supporting technologies to improve innovation and product development. Justin provided some great insight on the program they used to get new product ideas from their customers.
Update: You can also listen to my interview with CDC Software for winning the Spike Award for Technology and my interview with Manufacturing Spike Award Winner Madison Electric Products.
I enjoyed hearing Justin's presentation at the Spike awards. His presentation (along with mine and a number of others) is still available for replay by registering and attending the virtual event via the Spike Summit Expo. It's a pretty cool experience. I was impressed with the way that Diamond Candles was able to share information with their customers, receive new product ideas from them, and then introduce the new products back to the customers. It was an interesting way to combine outbound marketing with crowdsourcing and gathering voice of the customer (VOC).
After talking to him, I even bought a candle. Wish me luck, I hope I get one of the $5,000 rings in mine!
If you don't know what I am talking about, take a look at the Diamond Candles web site, their goal is to "make buying candles fun again."
Let us know what you think of their program. Do you like it? Have a similar example to share? Feel free to look around the blog, you will see a lot of information on the use of social computing to improve product innovation, product development, and engineering.
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Digital Manufacturing: The PLM Approach to Better Manufacturing Processes Discusses the use of technology—including 3D CAD and simulation—within a PLM strategy to help manufacturers develop more profitable products by optimizing the planning, development and deployment of better manufacturing processes. Please enjoy the free Introduction below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Introduction
- Digital Manufacturing in a PLM Strategy
- Produce it Digitally – Before Investing
- Simulation Encourages Innovation
- Find the “Gotcha” Before Design Freeze
- Reduce the Need for Physical Prototypes and Mockups
- Build the Process in Parallel
- Optimize the Production Line – Before Deployment
- Optimize Assembly Sequences and Steps
- Communicate Processes to the Plant
- Don’t Forget the People Factor – Ergonomics
- Keep Production Equipment in Production
- Don’t Leave Manufacturing in a Vacuum
- Adopting Digital Manufacturing Concepts
- Managing the Digital Manufacturing Program
- Recommendations
- About the Author
All Results for "All"
The Complementary Roles of PIM and PLM
The Complementary Roles of PIM and PLM: Extending PLM with Product Information Management explores how Product Information Management (PIM) can extend the value of PLM implementations by providing complementary tools and capabilities. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration…
Maximizing Product Development Value
Maximizing Product Development Value: Realizing Value from New Products and Portfolios highlights key insights on realizing value from new products based on discussions with product development leaders. Analyzes a new approach to portfolio management that focuses on achieving the economic value available from new products. Please enjoy the free Executive Summary below, or click the…
Product Lifecycle Management Proving Value at Heinz
Product Lifecycle Management Proving Value at Heinz: A PLM Case Study from the Consumer Goods Industry – Food and Beverage reviews the strategic value achieved by Heinz from implementing Product Lifecycle Management processed and software in their global business. Please enjoy the free Executive Summary below, or click the report title above to download the…
Regulatory Compliance Across the Product Lifecycle
Regulatory Compliance Across the Product Lifecycle: Reduced Risk and Lowered Costs Through Proactive EH&S examines the importance that regulatory compliance and product related EH&S play in protecting the value available from PLM across the product lifecycle. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of…
What’s Wrong With Application Software?
What’s Wrong With Application Software – A Possible Solution? discusses how model-based architectures offer potential benefits to companies by more naturally assembling solutions into business processes. Originally published on Technology Evaluation Centers (TEC). Click the report title above to download the full PDF (free of charge, no registration required).
Executive Perspective: Successful PLM Starts with the End in Mind
Tech-Clarity’s Jim Brown contributes a column to Advantage for the Product Lifecycle. The first column, Executive Perspective: Successful PLM Starts with the End in Mind, was reprinted in Cadalyst. The article suggests that companies develop their PLM strategies to support their business strategies, and offers some examples of the business value available from PLM. The…
The Value of PLM in Product and Service Leadership – Myths of PLM
Jim Brown presents at an invitation-only SAP customer event at SAP North American headquarters in Newtown Square, Pennsylvania. The presentation focuses on the top myths regarding product lifecycle management (PLM). Event is invitation only by SAP.
The Service Lifecycle Management (SLM) Approach
The Service Lifecycle Management (SLM) Approach: Strong Customer Relationships Result In Profit In The Service Industry overviews an approach to improve the profitability of services businesses by concurrently increasing service and lowering costs. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no…
Webcasts: Learn what Social Business Collaboration and Advanced Product Portfolio Management Have in Common
A quick peek into some research on Social Business Collaboration and Advanced PPM. What do these two very interesting topics have in common? Live webcasts featuring Jim Brown of Tech-Clarity next week, Thursday and Friday February 16-17. OK, I admit it was a cheap trick, but I hope it convinces you to learn about one…
Thank you!
Thank you! Thank you for your interest. You’ve successfully joined the Tech-Clarity mailing list.
Services for Manufacturing and Industry
Services for Manufacturing and Industry Tech-Clarity shares our research, experience and insights with manufacturers and other industry clients to educate them on the business value available from the intelligent use of enterprise software. Clients benefit by focusing on the value of solutions as opposed to the technology itself. Strategy and Advisory Services Strategic Planning Executive…
Services for Software Vendors and Consultants
Services for Software Vendors and Consultants Tech-Clarity helps software vendors and service companies by sharing our research, experience, and insights on the business value available from the intelligent use of enterprise software. Software vendors and service providers frequently invite Tech-Clarity to educate their customers and prospects on the business value of the solutions they offer,…
Contact
Email Subscription Enter your email to join our community, you will receive our newsletter and survey invitations. Contact Us Contact Tech-Clarity using the form below.
Jim Brown
Jim Brown is the President of Digital Transformation Research for independent research firm Tech-Clarity. He covers digital transformation across the product digital thread for manufacturing and industrial companies including PLM, PDM, product development, portfolio management, digital manufacturing, IoT, EAM, SLM, and other solutions. Jim founded Tech-Clarity in 2002 and has over 30 years of industry…
About
Tech-Clarity is an independent research firm dedicated to making the business value of technology clear. We analyze how companies improve innovation, product development, design, engineering, manufacturing, and service performance through the use of digital transformation, best practices, software technology, industrial automation, and IT services. Our mission is to help manufacturers learn how to improve business…
Podcast: Interview with 2011 Spike Award for Manufacturing Winner Madison Electric Products
I had the chance to talk with … Rob Fisher of Madison Electric Products following the 2011 Spike Summit. Amy Kenly of Kalypso presented his company with the Spike Award for Manufacturing for theirs Sparks Innovation Center. I think you will enjoy hearing about the opportunity that they saw and how they took advantage of…
Podcast: Interviewing 2011 Spike Award for Technology Winner CDC Software
I had the chance to talk with … Robert Roy of CDC Software following the 2011 Spike Summit. Amy Kenly of Kalypso presented CDC Software with the Spike Award for Technology based on their use of social strategies, processes and supporting technologies to improve innovation, product management, and product development. Rob provided some great insight…
Podcast: Interview with 2011 Spike Award Winner Diamond Candles
I had the chance to talk with … Justin Winter of Diamond Candles following the 2011 Spike Summit. Amy Kenly of Kalypso presented Diamond Candles with the Spike Award for CPG (consumer packaged goods) based on their use of social strategies, processes and supporting technologies to improve innovation and product development. Justin provided some great…



