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Service Transformation

Remote Equipment Monitoring

Improving Service with Machine Condition Monitoring (buyer’s guide)

 How can remote equipment monitoring improve service performance and profitability? Our buyer’s guide shares tangible, practical steps companies can take to improve service through IoT remote equipment monitoring, how IoT platforms help deliver value, and how they can increase benefits with increased maturity. Please enjoy the summary* below. For the full research, please visit our…

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  • Buyer's Guides

Jim Brown - October 11, 2022 - Filed Under: Published Research, Buyer's Guides, Slideshow - Tagged With: Service, IoT, IIoT, Service Transformation, Equipment Monitoring, Machine Monitoring, Service Performance

Customer Experience

Extending the Digital Thread to the Customer Experience (webcast)

How can you include the customer experience in your digital thread to gain deeper insights and increase customer intelligence? Join Jim Brown (Tech-Clarity), Ray Hein (CEO & Co-Founder of Propel), and Tony Kratovil (VP, Manufacturing Solution Leader at Salesforce) as they discuss: Merging the operational phase of the product lifecycle with the voice of the…

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  • Webinars

Jim Brown - August 13, 2021 - Filed Under: Presentations & Videos, Webinars - Tagged With: Digital Thread, Service Transformation, Customer Experience, Service Lifecycle, As Built, Customer Intimacy, Customer Intelligence, Salesforce, Propel, PLM, As Maintained

Smart Products Webcast

How to Profit from Smart Products (webcast)

How can companies increase profits from smart products? Join our smart product webcast with PTC where we’ll review real data from our recent survey on companies’ level of involvement with smart products, quantified business results, and the opportunities and challenges of pursuing a smart products strategy. Register now to learn more insights on August 17th…

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  • Webinars

Jim Brown - August 9, 2021 - Filed Under: Webinars, Presentations & Videos - Tagged With: Monetization, Webcast, Performance Based Billing, Smart Products, Outcomes Based Billing, IoT, Recurring Revenue Streams, Internet of Things, Service Profitability, IIoT, Servitization, Smart Connected Products, Benchmarking, Digital Transformation, Service Transformation, Research, Machine Monitoring, Survey, Business Strategy, Strategy

Smart Products

Profiting from Smart Products (survey results)

Smart products are the new norm. How can manufacturers differentiate and grow profitability as even their smart products become commodities? Our survey of over 150 companies shows that manufacturers are targeting much larger goals as they mature their smart product strategies beyond their products by adopting smart, connected, digital business models. Please enjoy the summary*…

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  • Survey Results

Jim Brown - August 4, 2021 - Filed Under: Survey Results, Published Research - Tagged With: Monetization, Performance Based Billing, Outcomes Based Billing, Recurring Revenue Streams, Service Profitability, Smart Products, Servitization, Smart Connected Products, Digital Transformation, Service Transformation, Business Strategy

BID Group IoT Transformation

Digital Transformation at BID Group using IoT (webcast)

How has one of the largest integrated suppliers to the wood processing industry used the IoT to digitally transform their business and deliver new revenue? Learn how BID Group has improved throughput and performance for their customers by remotely monitoring their equipment through the IoT. Join this interactive IndustryWeek webcast, How BID Group Delivers New…

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  • Webinars

Jim Brown - March 11, 2020 - Filed Under: Webinars, Presentations & Videos - Tagged With: Digital Transformation, Service Transformation, Remote Monitoring, BID Group, PTC, IoT, Internet of Things, IIoT

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