Tech-Clarity

Making the value of technology clear

  • Published Research
    • eBooks
    • White Papers
    • Survey Results
    • Buyer’s Guides
    • Infographics
  • Research Invitations
    • Survey Invitations
    • Assessments
  • Presentations & Videos
    • Webinars
    • Live Presentations
    • Tech-Clarity TV
    • Virtual Events
  • Insights & Activity
    • In the News
    • Insights
  • About
    • Team Tech-Clarity
    • Jim Brown
    • Michelle Boucher
    • Julie Fraser
    • Rick Franzosa
    • Howie Markson
    • Arvind Krishnan
  • Search
  • Search
  • Date

Service

Improving Service with IoT Remote Monitoring (Buyer’s Guide)

How can companies improve service and gain tangible ROI by remotely monitoring equipment using the IoT? This buyer’s guide offers practical advice for companies starting their remote monitoring journey to transform the way they service their equipment whether it’s on site, in the field, or at a customer location. At the same time, it offers recommendations to…

Read More →

  • Buyer's Guides

Jim Brown - September 12, 2018 - Filed Under: Published Research, Buyer's Guides - Tagged With: ROI, IoT, Internet of Things, Service Transformation, Remote Equipment Monitoring, Remote Monitoring, Machine Monitoring, Requirements, Service

Jumpstarting IoT with Remote Equipment Monitoring (webcast)

How can monitoring equipment remotely provide value and help get your IoT initiative started? Jim Brown joins PTC’s Michael Anderson for a webcast discussion to find out. Jim will share perspectives from his research including an overview of how remote equipment monitoring via the IoT can help drive significant service improvements. Jim will share tips from his upcoming Remote…

Read More →

  • Webinars

Jim Brown - March 12, 2018 - Filed Under: Presentations & Videos, Webinars - Tagged With: Internet of Things, Digitalization, Software, Predictive Service, PTC, IIoT, Requirements, Digital, Webcast, Service Transformation, Service, Remote Equipment Monitoring, Criteria, Quick Start, Tips, Checklist, IoT

Service Information

Service Information: The Pivotal Factor in Your Aftermarket Business (webcast)

Listen to, PTC’s Dave Duncan and Tech-Clarity’s Michelle Boucher discuss how to improve the accuracy of service information for field personnel. They share stories about Embraer, Airbus Helicopters, and Kirloskar Oil Engines  and explain how they are transforming their service organizations. During this webcast, you will also learn: How poor service information affects technician productivity, customer satisfaction,…

Read More →

  • Webinars

Michelle Boucher - March 5, 2018 - Filed Under: Presentations & Videos, Webinars - Tagged With: Service BOM, PLM, SBOM, PTC, Service Technician, Webcast, Field Service, Webinar, Technical Communications, Service, Service Manual, Service Instructions, Field technicians, Technical Publications, service information management, Service Documentation, Service visit, Service Information, field personnel, Engineer

BOM Transformation: How to Bring Service in to the Product Lifecycle (webcast)

Listen to Airbus Helicopters’ Nicolas De Mauroy, PTC’s Service Practice Lead Keith Garguilo, and Tech-Clarity’s Michelle Boucher,  discuss how to improve the quality of the information made to service technicians by using the engineering BOM to produce the service BOM. By watching this event, you will learn about: The capabilities needed to transform EBOMs into SBOMs….

Read More →

  • Webinars

Michelle Boucher - November 12, 2017 - Filed Under: Presentations & Videos, Webinars - Tagged With: Product Lifecycle, Webcast, Webinar, Service, Service Information, Service BOM, SBOM, Service Manual, EBOM, PLM, PTC

Service Information

Selecting a Solution to Manage Service Information (guest post)

In this PTC guest post, How to Select a Service Information Management Solution Michelle Boucher introduces some of the business advantages achieved by investing in service. The post outlines what is driving investments in service for 2017/18. It also looks at the top initiatives Top Performing companies use to support their goals for 2017/18. The post also touches on…

Read More →

  • In the News

Michelle Boucher - October 26, 2017 - Filed Under: In the News, Insights & Activity - Tagged With: BOM, Profitability, SBOM, Field Service, PLM, EBOM, PTC, Field technicians, Blog, service information management, New Product Development, Quality, Requirements, Service

  • « Previous Page
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • Next Page »
Join our community to receive our newsletter and survey invitations.

Copyright © 2012-2025 – Tech-Clarity, Inc.

  • Contact
  • Privacy Policy
  • Date

  • LinkedIn
  • Facebook
  • LinkedIn
  • Facebook

Copyright © 2012-2025 – Tech-Clarity, Inc.

Receive our Latest Research

Subscribe to Tech-Clarity to be notified about new research results and survey opportunities.

Join our community to receive our newsletter and survey invitations.