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SLM

Speaking of Service: Seven Ways to Improve Service with IoT

Jim Brown joined PTC’s VP of Strategy Partnership, Christine Wolff, to share his thoughts about improving field service by leveraging the IoT in episode 20 of PTC’s Speaking of Service Podcast. Jim and “Wolffie” discuss the importance of service transformation given current economic conditions that make profitability and asset longevity crucial. Jim shares insights from…

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  • In the News

Jim Brown - August 29, 2023 - Filed Under: In the News, Insights & Activity, Slideshow - Tagged With: Service Transformation, Service Performance, Speaking of Service, Service Lifecycle Management, SLM, Podcast, Tips, IoT, Internet of Things, Field Service

Managing Service Information

Buyer’s Guide for Managing Service Information

Thank you for your interest in the Buyer’s Guide for Managing Service Information ! Please enjoy complimentary access from our sponsor, PTC. Tech-Clarity’s Buyer’s Guide for Managing Service Information identifies the biggest challenges of managing service and parts information. It then looks at how Top Performing companies overcome these companies and what they look for in…

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    Jim Brown - October 30, 2018 - Filed Under: Hidden - Tagged With: Parts Information, SLM, BOM, Spare Parts, Service BOM, SBOM, Service Technician, Field Service, Technical Communications, Service Manual, Survey, EBOM, Service Lifecycle Management

    Managing Service Information

    Buyer’s Guide for Managing Service Information (eBook, survey results)

    Tech-Clarity’s Buyer’s Guide for Managing Service Information identifies the biggest challenges of managing service and parts information. It then looks at how Top Performing companies overcome these companies and what they look for in a software solution to support them. One of the top things they do is leverage the information produced by engineering to support…

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    • Survey Results

    Michelle Boucher - January 23, 2018 - Filed Under: Published Research, Survey Results - Tagged With: SBOM, Service Technician, Field Service, Technical Communications, Service Manual, Survey, EBOM, Service Lifecycle Management, Parts Information, SLM, BOM, Spare Parts, Service BOM

    Service and Parts Information Survey

    Managing Product Service and Parts Information (Survey Invitation)

    How should you improve access to service and parts information? Please share your experience, thoughts, and lessons learned  in this new survey on managing product service and parts information. The survey explores ways to streamline parts information for service technicians and the associated benefits. We will explore questions such as: What are the biggest challenges you should…

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      Michelle Boucher - April 18, 2017 - Filed Under: Uncategorized - Tagged With: Field Service, Technical Communications, Survey, Service Manual, Service Lifecycle Management, EBOM, SLM, Parts Information, BOM, Survey Monkey, Spare Parts, Service BOM, SBOM, Service Technician

      PTC PLM Vision 2015+

      PTC is going through a major transformation to support their customers’ evolution to the next era of product offerings – smart, connected products. They’re taking a bold move, staking out a significant claim in the Internet of Things (IoT). This strategy will lead them to transform their core product offerings while simultaneously taking IoT to…

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      • Insights

      Jim Brown - May 11, 2015 - Filed Under: Clarity on PLM, Insights, Insights & Activity - Tagged With: Analytics, IoT, Vision, Internet of Things, Product Lifecycle Management, ThinkWorx, SLM, Predictive Analytics, Windchill, Connected Products, Strategy, Remote Service, Scope, Remote Diagnostics, Creo, Predictive Service, PLM, Software Vendors, Machine Learning, PDM, Service, PTC, Smart Products

      PTC PLM Vision 2014+

      PTC is a top three PLM vendor and has a long history in engineering software and PLM. PTC’s strategy is unique, aimed at helping manufacturers achieve “Product and Service Excellence.” While other vendors have invested in “managing products across their lifecycle” – as the PLM standard definition suggests – most have focused primarily on supporting products…

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      • Insights

      Jim Brown - January 7, 2014 - Filed Under: Clarity on PLM, Insights, Insights & Activity - Tagged With: Embedded Software, PLM, Systems, Product Compliance, Servigistics, Vendors, Smart Products, PTC, ALM, Mechatronics, Quality Management, SLM, Windchill, Strategy

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