Making the value of technology clear
Jim Brown joined PTC’s VP of Strategy Partnership, Christine Wolff, to share his thoughts about improving field service by leveraging the IoT in episode 20 of PTC’s Speaking of Service Podcast. Jim and “Wolffie” discuss the importance of service transformation given current economic conditions that make profitability and asset longevity crucial. Jim shares insights from…
Thank you for your interest in the Buyer’s Guide for Managing Service Information ! Please enjoy complimentary access from our sponsor, PTC. Tech-Clarity’s Buyer’s Guide for Managing Service Information identifies the biggest challenges of managing service and parts information. It then looks at how Top Performing companies overcome these companies and what they look for in…
Tech-Clarity’s Buyer’s Guide for Managing Service Information identifies the biggest challenges of managing service and parts information. It then looks at how Top Performing companies overcome these companies and what they look for in a software solution to support them. One of the top things they do is leverage the information produced by engineering to support…
How should you improve access to service and parts information? Please share your experience, thoughts, and lessons learned in this new survey on managing product service and parts information. The survey explores ways to streamline parts information for service technicians and the associated benefits. We will explore questions such as: What are the biggest challenges you should…
Tech4PD episode 15 features dueling analysts Jim Brown of Tech-Clarity and Chad Jackson of Lifecycle Insights debate the role of Product Lifecycle Management in product service. Jim and Chad both feel that PLM has an important role to play in service. But Chad thinks that the primary roles will be around service documentation and validation. Jim feels that PLM…
I have been giving a lot of thought to PTC’s entrance into the Service Lifecycle Management (SLM) industry. PTC acquiring Servigistics is not your ordinary PLM company acquisition. Why? Because PTC is not just extending their PLM and engineering software capabilities into the service department, PTC is now supporting the business of service management. Game…