Tech-Clarity Insight: Managing Engineering Data – The Role of Product Data Management in Improving Engineering Efficiency shares the benefits of controlling engineering data and collaborating with PDM. The research discusses extending PDM with product-related processes and expanding implementations beyond engineering data. Please enjoy the free Executive Summary below, or click the report title above to…
- Executive Overview
- PDM and the Business Strategy
- Gaining Control of Product Data with PDM
- Collaborating with PDM
- Automating Product-Related Processes
- Leveraging PDM beyond Engineering Data
- Conclusion
- Recommendations
- About the Author
Tech-Clarity Insight: The Business Value of Product Data Management: Achieving Rapid and Extendable Benefits explains how manufacturers use PDM to control their product data, improve their ability to find information, and better share knowledge with other departments. The report shares the experiences of three manufacturers that took a more "out of the box" approach to reach these benefits quickly.
Note: This report has been updated, please see the current version of the report here.
Table of Contents
- Executive Overview
- The Business Value of PDM – Controlling Product Data
- The Business Value of PDM – Making Product Data Accessible
- The Business Value of PDM – Sharing Product Data
- Achieving Value Quickly (and Painlessly)
- Getting Started
- Taking Advantage of (and Extending) the Benefits
- Conclusion
- Recommendations
- About the Author
- Control and secure product-related data
- Improve the ability to quickly find and reuse information
- Share product knowledge with other departments
Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication discusses the importance of having accurate, timely product information at hand in order to profit from service and satisfy customers in the service lifecycle. Highlights the importance of detailed, visual service information such as 3D graphics and animations to communicate product details, and explains how companies are leveraging PLM assets to improve service performance.
Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- The Service Imperative – Opportunity and Challenge
- Bring Speed and Accuracy to Service Information
- Enhance Service Illustrations
- Leverage Existing Assets for Improved Communication
- Move Beyond Pictures to Products
- Service the Product across the Lifecycle – Managing Change
- Evolve to Structured, Product-Centric Service Communications
- Conclusion
- Recommendations
- About the Author
Executive Overview
Service is critical to company profitability and customer satisfaction for today’s manufacturer. This puts significant pressure on service organizations to perform. They have to close service calls quickly to save time and money. More importantly, they must service equipment accurately to keep customers happy and ensure they get maximum value from the products they buy. As Andrew Miller, Technical Consultant for Whirlpool explains, “Our ultimate goal is ‘first call complete,’ our customers rely on our products.” This is strategic, as Tech-Clarity’s report The Service Lifecycle Management Approach: Strong Customer Relationships Result in Profit in the Service Industry concludes, “Customer satisfaction is extremely important to building long term relationships. It is also good business, because it leads to greater profitability through customer retention and repeat business.” To service products effectively and efficiently, technicians need to be armed with the right product information. Timely, accurate, and easy access to service manuals, training materials, and customer service information is critical. “Documentation is an invisible aspect of service, one of our top two business priorities,” says Debra West-Maciaszek, Sr. Information Architect for Nikon’s Precision Equipment Business. “When things go wrong, you can often trace it back to a missing or inaccurate graphic.” Without the right information service technicians and customers have to reinvent processes and make guesses, neither of which are conducive to doing the job quickly or correctly. Modern service information should be highly graphical to enhance communication and cut across language barriers. Beyond simple 2D illustrations, 3D service communications provide an even richer way to communicate with ease and accuracy. Gene Harrel, Supervisor for Technical Manuals at General Atomics, says simply, “3D is much easier to use.” 3D is far more realistic, and interactive 3D allows technicians to rotate, explode, and interact more naturally with the product information. Beyond compelling graphics, service communications must provide product and service information in the context of the product. To address this, companies are beginning to address service as an extension of their Product Lifecycle Management (PLM) infrastructure. This allows them to take a holistic approach, share more accurate product data, manage communications throughout the changing product lifecycle, and bring about tighter linkages between Engineering and Service organizations and information. [post_title] => Better Service from Better Product Information [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => service-comm [to_ping] => [pinged] => [post_modified] => 2022-11-14 22:27:23 [post_modified_gmt] => 2022-11-15 03:27:23 [post_content_filtered] => [post_parent] => 0 [guid] => http://tech-clarity.com/?p=2353 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [4] => WP_Post Object ( [ID] => 2032 [post_author] => 2 [post_date] => 2012-04-11 17:35:08 [post_date_gmt] => 2012-04-11 21:35:08 [post_content] =>
The Business Value of Simulation - Saving Time and Money, and Getting Products Right the First Time reviews how manufacturers can leverage simulation processes and technology to save time, reduce cost, drive efficiency, improve quality, and increase innovation. Discusses the economic value available from early design analysis and validation.
Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- Product Development Challenges
- The Economics of Simulation
- Getting the Product Right the First Time
- Raising the Bar on “Right”
- Baking Simulation into the Design Process
- Conclusion
- Recommendations
- About the Author
Rules-driven Product Management: Achieving Greater Value from Customer-Specified Products highlights the manufacturing strategy of customizing products to exact customer specifications to combat commoditization, globalization, margin shrink and increased competition, and how Rules-driven Product Management can help.
Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- Eliminating Product Management Guesswork
- A Different Product, Every Time
- Customization without Sacrificing Responsiveness
- Proposal Speed without Sacrificing Margins
- Delivery Speed without Sacrificing Design Quality
- Quality without Sacrificing Efficiency
- Leveraging Corporate Product Knowledge
- Rules-driven Product Management
- An RPM Example
- Summary
- About the Author
Register for the Pipeline Event 
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[post_content] => Jim Brown presents his views on Advanced PPM on this joint SAP / SmartOrg webinar. He will share his views from his report on improving product development decision making.
View a Replay of the Webcast
Note: The sign-in screen is very sparse, don't be alarmed.
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[post_content] => Jim Brown shares his recent research on innovating with embedded software in mechatronic products on this EETimes webinar. Jim joins PTC to discuss the challenges and benefits of developing software-intensive products.
View the Event Replay
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[post_content] => Jim Brown presents about implementing best practice processes and tools for Product Portfolio Management (PPM). Jim joins Planview and Kalypso on this webcast describing how companies can put in place an integrated innovation process without reinventing the wheel.
Watch the Recorded Webinar
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[post_content] => Jim Brown will speak on this Environmental Leader webcast sponsored by IHS to share his research and perspective on the challenges of addressing environmental regulatory compliance and sustainability in product development and the product lifecycle.
View a Replay of the Event
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Going Social with Product Development: Improving Product Development Performance with Social Computing explores how manufacturers are taking advantage of social computing and "Web 2.0" technologies to raise the bar on product development performance. Provides examples of how the concepts behind social networking are being applied in to help new product development (NPD) teams boost performance and discover new intellectual property (IP) and product value.
Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- Raising the Bar on Product Development Performance
- Boosting Team Performance and Collaboration
- Capturing Product Knowledge from “Social” Interactions
- Discovering Knowledge from Product Networks
- Developing New Product IP from Communities
- Going Social with Product Development
- Conclusion
- Recommendations
- About the Author
- Today’s product development environment has become much more complex, making the development of profitable products more difficult.
- Competitive adoption of engineering and product development software has increased performance and raised the standards for product development.
- Enhance product development team execution and collaboration
- More naturally capture and share product knowledge and expertise
- Enable the discovery of new IP and product value
The Evolving Roles of ERP and PLM: Integrating the Roles of Execution and Innovation extends past research on the roles of ERP and PLM, describes the evolution of ERP-PLM integration beyond the basics to a more mature, bi-directional interaction. Reviews how companies can close the loop between product innovation and managing the business of manufacturing.
Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- Defining the Roles of ERP and PLM
- Where does PLM Stop, and ERP Begin?
- Roles: The Technical Perspective
- Integrating Innovation to Execution
- Evolution: Bi-Directional Integration
- Further Evolution: Advanced Integration
- Integration: The Technical Perspective
- Conclusion
- Recommendations
- About the Author
Tech-Clarity Insight: Managing Engineering Data - The Role of Product Data Management in Improving Engineering Efficiency shares the benefits of controlling engineering data and collaborating with PDM. The research discusses extending PDM with product-related processes and expanding implementations beyond engineering data.
Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free of charge, no registration required).
Table of Contents
- Executive Overview
- PDM and the Business Strategy
- Gaining Control of Product Data with PDM
- Collaborating with PDM
- Automating Product-Related Processes
- Leveraging PDM beyond Engineering Data
- Conclusion
- Recommendations
- About the Author
All Results for "All"
The Business Value of Product Data Management
Tech-Clarity Insight: The Business Value of Product Data Management: Achieving Rapid and Extendable Benefits explains how manufacturers use PDM to control their product data, improve their ability to find information, and better share knowledge with other departments. The report shares the experiences of three manufacturers that took a more “out of the box” approach to…
CGT Webcast on Improving Innovation and Value Creation despite Regulation in CPG
Jim Brown will present in this Consumer Goods Technology webcast sponsored by Dassault Systemes. Jim will share his perspectives on how companies can develop highly innovative products in shorter time through the use of best practices and PLM technology. CPG companies face extreme demands on innovation and market responsiveness, but they must also navigate a…
Better Service from Better Product Information
Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication discusses the importance of having accurate, timely product information at hand in order to profit from service and satisfy customers in the service lifecycle. Highlights the importance of detailed, visual service information such as 3D graphics and animations to communicate product…
The Business Value of Simulation
The Business Value of Simulation – Saving Time and Money, and Getting Products Right the First Time reviews how manufacturers can leverage simulation processes and technology to save time, reduce cost, drive efficiency, improve quality, and increase innovation. Discusses the economic value available from early design analysis and validation. Please enjoy the free Executive Summary…
Rules-driven Product Management
Rules-driven Product Management: Achieving Greater Value from Customer-Specified Products highlights the manufacturing strategy of customizing products to exact customer specifications to combat commoditization, globalization, margin shrink and increased competition, and how Rules-driven Product Management can help. Please enjoy the free Executive Summary below, or click the report title above to download the full PDF (free…
Getting the PPM Band Back Together at Pipeline 2012
We are getting the whole gang back together for a great online conference – Pipeline 2012 – The Online Conference for Innovative Product Development. Last year I had the privilege of presenting at the Pipeline 2011 event. My presentation, Social Computing and the Product Lifecycle, focused on the applicability of social computing to improve different…
Engineering Fundamentals: Product Data Management
Jim Brown presents on this webinar about “Building the PLM Foundation with PDM” sponsored by Siemens PLM. Jim’s presentation highlights the importance of PDM basics – control, access, and sharing product data- to successful product development. View a Replay of the Webcast
Taking PPM to the Next Level
Jim Brown presents his views on Advanced PPM on this joint SAP / SmartOrg webinar. He will share his views from his report on improving product development decision making. View a Replay of the Webcast Note: The sign-in screen is very sparse, don’t be alarmed.
System-Driven Product Development
Jim Brown continues this webcast series by presenting the challenges companies face developing mechatronic products. Jim joins Siemens PLM to discuss the importance of smarter products and how companies can manage the complexity associated with developing them. Watch the Webcast Replay
Securing Market Access for Medical Devices
Jim Brown will join Supply & Demand Chain Executive and IHS to help healthcare companies understand how the market for their products can be put at risk by regulations and supply chain issues such as counterfeit components and shortages. View a Replay of the Webcast
Developing Sustainable Products
Jim Brown presents on how companies can design more sustainable products. Jim joins Siemens on another of their webcast series on product complexity to address environmental compliance and sustainability. Register for the Webinar
How to Drive More Product Innovation with Embedded Software
Jim Brown shares his recent research on innovating with embedded software in mechatronic products on this EETimes webinar. Jim joins PTC to discuss the challenges and benefits of developing software-intensive products. View the Event Replay
Jump-start your Product Pipeline Process to Drive Innovation
Jim Brown presents about implementing best practice processes and tools for Product Portfolio Management (PPM). Jim joins Planview and Kalypso on this webcast describing how companies can put in place an integrated innovation process without reinventing the wheel. Watch the Recorded Webinar
Mobile PLM for Improved Profitability
Jim Brown joins Siemens PLM on this webcast on the value that PLM plays in a mobile setting. His presentation discusses the use of mobile Product Lifecycle Management Solutions and how they can help Engineering and Product or Program managers improve business performance. Register for the Webinar View Related Webinar on IT Considerations
IT Considerations for Leveraging Mobility to Extend PLM Value
Jim Brown speaks on this Siemens PLM webcast on what the CIO’s team needs to know to support a mobile PLM strategy. Includes an overview of six practical considerations IT must consider for mobile applications for PLM. View a Replay of the Webcast
Navigating Today’s Global Regulatory Environment
Jim Brown will speak on this Environmental Leader webcast sponsored by IHS to share his research and perspective on the challenges of addressing environmental regulatory compliance and sustainability in product development and the product lifecycle. View a Replay of the Event
Going Social with Product Development
Going Social with Product Development: Improving Product Development Performance with Social Computing explores how manufacturers are taking advantage of social computing and “Web 2.0” technologies to raise the bar on product development performance. Provides examples of how the concepts behind social networking are being applied in to help new product development (NPD) teams boost performance…
Nuage Social Business Collaboration Launch
The Nuage Social Business Collaboration Launch was the official launch of a new company focused providing social computing capabilities to business. Jim Brown presented his views from his recent report on social business collaboration and the product lifecycle as a guest host of the launch of software company Nuage Corporation. View a Replay of the…
Evolving Roles of ERP and PLM
The Evolving Roles of ERP and PLM: Integrating the Roles of Execution and Innovation extends past research on the roles of ERP and PLM, describes the evolution of ERP-PLM integration beyond the basics to a more mature, bi-directional interaction. Reviews how companies can close the loop between product innovation and managing the business of manufacturing….