After-market service is becoming essential for manufacturers because it delivers higher EBIT margins and allows manufacturers to address machine issues quickly. Additionally, it enables manufacturers to keep their customers happy and productive and gain valuable insights into the operation and maintenance of their machines. However, winning in the service market requires a well-planned strategy, starting right from…
Hitachi Digital Services Analyst & Advisor Connect: Three Key Takeaways for Manufacturers
Last week, we had a chance to attend the Hitachi Digital Services Analyst & Advisor event in Dallas. The gathering offered compelling insights into the company’s strategic direction and differentiated capabilities. Through a series of thought-provoking presentations and fireside chats, one theme emerged with clarity and consistency: Hitachi Digital Services’ deep-rooted engineering expertise sets it…
Adapt and Extend Applications with Mendix
The Case for Boosting Digital Transformation with Low-Code Why should Siemens Xcelerator customers embrace low-code capabilities from Mendix, a Siemens Digital Industries Software Business, to accelerate their #digitaltransformation journey? In today’s fast-paced manufacturing environment, using data from various sources to make informed decisions is crucial for operating profitably. This dynamic data often resides in systems…
Improve Profitability and Customer Loyalty by Maintaining Accurate Service Records
As highlighted in a Tech-Clarity eBook, “Extending the Digital Thread to the Customer Experience,” manufacturers who maintain accurate, up-to-date, and trusted digital thread data with complete service and maintenance records offer superior customer experience. Additionally, these manufacturers reduce service costs and increase customer confidence by avoiding multiple service visits and fixing issues perfectly the first…
Win More Service Business with Integrated Service
As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…
Five Keys to Hit Product Development Targets with Project Intelligence
Do disconnected project management approaches hinder project execution, risk management, and decision-making, ultimately setting project leaders up for failure due to a lack of project intelligence? Engineering programs, including new product development projects, are becoming more complex. Companies delivering these programs often struggle to complete them on time and within budget. However, companies can improve…