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Content Types

ALM and PLM

Integrating ALM and PLM Buyer’s Guide

How do you accelerate the co-development of hardware and software for your products? Today’s products increasingly rely on software for innovation. Yet, development teams follow different processes and use separate tools to support the engineering and development of hardware and software. This creates silos within the development team that causes breakdowns in communication and hurts…

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  • Buyer's Guides

Michelle Boucher - March 11, 2025 - Filed Under: Published Research, Buyer's Guides, eBooks - Tagged With: Engineering, Innovation, HardwareDevelopment, ALM, SoftwareDevelopment, ProductDevelopment, PLM

Accurate Service Records

Improve Profitability and Customer Loyalty by Maintaining Accurate Service Records

As highlighted in a Tech-Clarity eBook, “Extending the Digital Thread to the Customer Experience,” manufacturers who maintain accurate, up-to-date, and trusted digital thread data with complete service and maintenance records offer superior customer experience. Additionally, these manufacturers reduce service costs and increase customer confidence by avoiding multiple service visits and fixing issues perfectly the first…

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  • Infographics

Arvind Krishnan - March 6, 2025 - Filed Under: Published Research, Infographics - Tagged With: OEE, Customer Satisfaction, First Time Fix, Overall Equipment Effectiveness, Machine Quality, Servitization, Accurate Service Records, Maintenance Records, Customer Loyalty, Service Upgrades, Service Lifecycle Management, Service Data, SLM, Design for Service, Service Intelligence, Digital Thread, Serviceability, Field Service, Service Efficiency

GenAI Agent Network

Epicor’s Next Step in Cognitive ERP: Prism GenAI Agent Network

Can you reimagine how people interact with enterprise software? Epicor is doing just that. Their announcement of the Prism agentic AI network and orchestrator takes the next step in moving from a system of record to a system of action. Prism includes conversational AI for employees to interact with ERP, and Epicor plans to integrate…

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  • Insights

Julie Fraser - March 3, 2025 - Filed Under: Insights, Insights & Activity - Tagged With: AI Agents, ERP, AI, Generative AI

Integrated Service

Win More Service Business with Integrated Service

As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…

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  • Infographics

Arvind Krishnan - February 26, 2025 - Filed Under: Published Research, Infographics - Tagged With: Service Efficiency, OEE, Customer Satisfaction, Integrated Service, Overall Equipment Effectiveness, Machine Data Insights, Service Lifecycle Management, Servitization, Data Security, SLM, Machine Digital Twin, Automation, Machine Quality, TCO, IIoT, Field Service, Design for Service, Remote Monitoring, Serviceability, AI

Product Configuration

Making To-Order Product Configuration Profitable

How can manufacturers take advantage of the benefits of product customization without suffering from decreased profitability? We gathered responses from 234 companies involved with to-order products and interviewed two leading manufacturers to find out how to improve product configuration. Read on or click here to download the full report with no registration required, courtesy of…

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  • eBooks

Jim Brown - February 21, 2025 - Filed Under: eBooks, Survey Results, Published Research - Tagged With: To-Order Products, MTO, Modular Products, Modular Design, Configurator Software, Engineer to Order, CTO, CPQ, Configure to Order, Product Customization, Tailored Products, Configurator, Product Configuration, Product Configurator, Design Automation, configurability, Configured Products, ETO

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