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Infographics

Accurate Service Records

Improve Profitability and Customer Loyalty by Maintaining Accurate Service Records

As highlighted in a Tech-Clarity eBook, “Extending the Digital Thread to the Customer Experience,” manufacturers who maintain accurate, up-to-date, and trusted digital thread data with complete service and maintenance records offer superior customer experience. Additionally, these manufacturers reduce service costs and increase customer confidence by avoiding multiple service visits and fixing issues perfectly the first…

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  • Infographics

Arvind Krishnan - March 6, 2025 - Filed Under: Infographics, Published Research - Tagged With: First Time Fix, Overall Equipment Effectiveness, Machine Quality, Servitization, Accurate Service Records, Maintenance Records, Customer Loyalty, Service Upgrades, Service Lifecycle Management, Service Data, SLM, Design for Service, Service Intelligence, Digital Thread, Serviceability, Field Service, Service Efficiency, OEE, Customer Satisfaction

Integrated Service

Win More Service Business with Integrated Service

As highlighted in a Tech-Clarity report, “Drive Higher Profits with IoT Machine Monitoring and Optimization,” Top Performers are more likely to integrate machine data, enterprise systems, engineering data, and operational systems to drive higher profitability. This integration improves their ability to offer low-cost service, keep unplanned downtime low, troubleshoot machine problems quickly, provide data security,…

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  • Infographics

Arvind Krishnan - February 26, 2025 - Filed Under: Published Research, Infographics - Tagged With: Integrated Service, Overall Equipment Effectiveness, Machine Data Insights, Service Lifecycle Management, Servitization, Data Security, SLM, Machine Digital Twin, Automation, Machine Quality, TCO, IIoT, Field Service, Design for Service, Remote Monitoring, Serviceability, AI, Service Efficiency, OEE, Customer Satisfaction

Clear Concise Safe Service

Navigate the Service Maze with Clear, Concise, and Safe Practices

As highlighted in a McKinsey report, “From Field to Remote Operations: Embracing Change to Enable Growth,” maximizing the efficiency of field service technicians is becoming increasingly crucial for organizations, especially as they face the retirement of their experienced field service technicians. Field service technicians also act as ambassadors for their company and directly impact their…

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  • Infographics

Arvind Krishnan - February 5, 2025 - Filed Under: Infographics, Published Research - Tagged With: Service Lifecycle Management, Overall Equipment Effectiveness, First Time Fix, SLM, Servitization, Service, Service Instructions, Service Documentation, TCO, Safety, Design for Service, Field Service, Serviceability, Remote Monitoring, Service Efficiency, OEE, Customer Satisfaction, Service Productivity

Service Driven Design

Win the Service Challenge Game with Service Driven Design

A McKinsey publication shows that the average EBIT margins for after-market services are 150% higher than those for selling new machines. As revenue from services becomes increasingly important to manufacturers, it is vital that leaders pay attention to harnessing the full benefits of servitization by embracing “Service Driven Design.”  How can manufacturers adopt an effective…

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  • Infographics

Arvind Krishnan - January 29, 2025 - Filed Under: Published Research, Infographics - Tagged With: Remote Monitoring, Servitization, Service Lifecycle Management, SLM, Service Driven Design, Service Documentation, Design for Service, TCO, Serviceability, Service Transformation

Non-value-added time in CAD Design

The Game of Avoiding Wasted Time in CAD Design

Our research shows that engineers spend a significant percentage of their time, almost a day a week, on non-value-added data management activities such as finding information, working with the wrong data, recreating data, translating formats, and other common time wasting tasks. These time wasters cause them to miss deadlines, develop products with higher costs, miss…

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  • Infographics

Jim Brown - November 19, 2024 - Filed Under: Infographics, Published Research - Tagged With: Multi-CAD, Efficiency, Design Data Management, Benefits, CAD Data Management, NVA, CAD Management, PLM, Search, Time Wasters, PDM, Wasted Time, Collaboration, Inefficiency, Product Lifecycle Management, Non-Value-Added Time

Remote Monitoring

Improve Service with Equipment Monitoring

How can companies leverage the IoT to increase service profitability and customer loyalty? Many companies have found that remote monitoring helps them transform service to dramatically improve service performance. But what’s required to turn machine data into actionable service intelligence?  This infographic highlights the key findings from our buyer’s guide on improving service with remote…

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  • Infographics

Jim Brown - December 13, 2022 - Filed Under: Slideshow, Published Research, Infographics - Tagged With: Infographic, IoT, IIoT, Service Transformation, Remote Monitoring, Condition Monitoring

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Copyright © 2012-2024 – Tech-Clarity, Inc.