Tech-Clarity Perspective: Best Practices for Developing Industrial Equipment – Top Performers Drive Growth and Profitability with Advanced Design Practices and Enabling Technology explores best practices used by top performing industrial equipment manufacturers. The report shares insights from a survey of over 350 industrial equipment companies, and indicates what those that have most successfully grown their…
- Executive Overview
- Strategies to Differentiate, Customize, Globalize
- Challenges and Performance Priorities
- Identifying the Top Performers
- Strategies of the Top Performers
- Best Practices used by the Top Performers
- Enabling Top Design and Development Performance
- Conclusion
- Recommendations
- About the Author
- About the Research
Executive Overview
Industrial equipment companies struggle to differentiate themselves in today’s highly competitive, global markets. This report investigates the business strategies, approaches, challenges, processes, and technologies these companies employ and how they impact financial performance. The goal of the research is to identify and share best practices that drive better product profitability. The results are based on 378 online survey responses from manufacturers around the globe that compete in the industrial equipment market. Analysis of the responses shows that the global economic recovery has helped industrial equipment companies economically. In fact, the companies responding to this survey have, on average, effectively grown revenue and profit margins over the last two years. Some industrial equipment manufacturers, however, have taken significantly more advantage of the recovery. These companies, the “Top Performers,” have:- Grown revenue 2.2 times more than average
- Increased profit margins 2.4 times more than average
- Modular design approaches
- Platform design techniques
- Rules-based design approaches
- Simulation tools
- Product configurators or design automation
- Product Lifecycle Management (PLM)
- Factory layout / simulation tools


The Systems Engineering Imperative
Tech-Clarity research shows that manufacturers have grown the amount of software in their products, the importance of product software, and the level of innovation driven by software over the last five years. Products that combine mechanical, electrical, and software are compelling, but add tremendous product development complexity leading to quality issues, poor productivity, and delayed time to market. Tech-Clarity offers the following ten tips to help companies overcome these challenges by streamlining product development using systems engineering best practices:- Start with Requirements
- Take Time for Conceptual Design
- Optimize the Architecture
- Reuse at all Levels of Design
- Simulate the System
- Manage Change
- True Transparency
- Track and Trace it All
- Validate and Verify with the V
- Manage Configurations Continuously


Table of Contents
- Introducing the Issue
- Create a Realistic Portfolio Plan
- Roadmap Product to Launch Window Relationships
- Create Detailed Project Plans
- Recognize and Account for Risk
- Execute
- Conclusion
- Recommendations
- About the Author
Introducing the Issue
Tech-Clarity research shows that reducing time to market is a high priority for companies targeting product development performance and profitability improvements. Speed is critical because the winner of the product development race can take advantage of premium pricing, higher profit margins, and a jump on the competition to lock in market share. On the other hand, the impact of delayed time to market can be significant, for example:- A pharmaceutical company may lose $1 million per day a launch is late
- Government contractors missing milestones may forgo incentives and face penalties
- Industrial products companies can miss customer commitments and expectations
- A confectionary company missing the Easter season faces significant bottom-line impact
- A high-tech company delaying release beyond an important trade show or investor conference can damage their brand and be punished by investors
- A toy company missing the Christmas season faces a huge lost opportunity
- A high fashion apparel company missing the Spring season is just not acceptable and will damage relationships with their retail partners




- Introducing the Issue
- Consolidate Upstream from Detailed Design
- Consolidate Downstream from Detailed Design
- Live with Supply Chain Realities (Multi-CAD)
- Leverage the Past (Legacy Designs)
- Understand the Bigger Picture
- Address the Pain (with a Little Help from IT)
- The Expanded ROI Model
- Conclusion
- Recommendations
- About the Author






- Introducing the Issue
- The Cloud Meets PLM
- Evaluating the Key Features and Benefits of Cloud Computing
- Leverage Economies of Scale
- Eliminate Non-Value Added Work
- Take Advantage of Cloud Level Systems Performance
- Enhance Flexibility and Agility, Reduce Business Risk
- Final Considerations
- Conclusion
- Recommendations
- About the Author


- Executive Overview
- 3D Product Communication: Operational View
- 3D Product Communication: Strategic View
- Improve Technical Documentation Efficiency
- Improve Engineering Efficiency
- Improve Documentation and Communication
- Improve Collaboration
- Improve Manufacturing
- Improve Service
- Get Started
- Extend the Business Value
- Conclusion
- Recommendations
- About the Author


- Introducing the Issue
- Why Social Business Collaboration Makes Sense
- Why Social Business Makes Sense for Product Development
- What will Socially Capable PLM Look Like?
- How Do We Get There?
- Social Software Goes PLM
- Conclusion
- Recommendations
- About the Author
- Lack of understanding and integration with product data
- Insufficient security and intellectual property (IP) protection
- Minimal support for managing business processes
- Lack of domain expertise
- Disconnection from the underlying context – the product


- Executive Overview
- Lean IT Overhead
- Reuse
- Collaboration
- Enabling the Bigger Product Development Picture
- The Corporate Advantage
- Conclusion
- Recommendations
- About the Author


- Designing high quality products
- Developing products quickly
- Developing innovative products
- Developing products efficiently
- Executive Overview
- Importance of Effective Data Management
- Data Management Challenges Impact Time and Quality
- Complexity, more than Size, Creates Issues
- Wasting Time on Nonproductive Data Management
- Identifying the Top Business Performers
- Best Data Management Practices of World Class Companies
- Enabling World Class Data Management (and results)
- Conclusion
- Recommendations
- About the Author
- About the Research
- Are more able to find the data they need, share it with others, manage their design projects, and provide the correct data to manufacturing
- Spend 25% less time on nonproductive data management tasks


- Executive Overview
- Why Now?
- Product Innovation and Execution Roles
- Integrating the Product and Production Lifecycle
- Automating the Integrated Product and Production Lifecycle
- Closing the Loop between Designs and Products
- Summary
- Recommendations
- About the Author


- Introducing the Issue
- Adapting and Optimizing Workstations, Lines and Plants
- Designing Optimal Tooling and Equipment
- Collaborating Electronically to Retool the Plant
- Conclusion
- Recommendations
- About the Author




- Introducing the Issue
- What to Expect from ERP
- What to Expect from PLM
- Closing the Loop on Product Innovation
- Developing the ERP-PLM Strategy
- Conclusion
- Recommendations
- About the Author


- Introducing the Issue
- Access All of Your Product Data
- Virtually Consolidate Data from Disparate Locations
- Liberate Product Data from Disparate Applications
- Aggregate and Use All Product Data
- Conclusion
- Recommendations
- About the Author
- Control and secure product-related data
- Improve the ability to quickly find and reuse information
- Share product knowledge with other departments


- Executive Overview
- PDM and the Business Strategy
- Gaining Control of Product Data with PDM
- Collaborating with PDM
- Automating Product-Related Processes
- Leveraging PDM beyond Engineering Data
- Conclusion
- Recommendations
- About the Author


- Executive Overview
- The Business Value of PDM – Controlling Product Data
- The Business Value of PDM – Making Product Data Accessible
- The Business Value of PDM – Sharing Product Data
- Achieving Value Quickly (and Painlessly)
- Getting Started
- Taking Advantage of (and Extending) the Benefits
- Conclusion
- Recommendations
- About the Author
- Control and secure product-related data
- Improve the ability to quickly find and reuse information
- Share product knowledge with other departments


Table of Contents
- Executive Overview
- The Service Imperative – Opportunity and Challenge
- Bring Speed and Accuracy to Service Information
- Enhance Service Illustrations
- Leverage Existing Assets for Improved Communication
- Move Beyond Pictures to Products
- Service the Product across the Lifecycle – Managing Change
- Evolve to Structured, Product-Centric Service Communications
- Conclusion
- Recommendations
- About the Author
Executive Overview
Service is critical to company profitability and customer satisfaction for today’s manufacturer. This puts significant pressure on service organizations to perform. They have to close service calls quickly to save time and money. More importantly, they must service equipment accurately to keep customers happy and ensure they get maximum value from the products they buy. As Andrew Miller, Technical Consultant for Whirlpool explains, “Our ultimate goal is ‘first call complete,’ our customers rely on our products.” This is strategic, as Tech-Clarity’s report The Service Lifecycle Management Approach: Strong Customer Relationships Result in Profit in the Service Industry concludes, “Customer satisfaction is extremely important to building long term relationships. It is also good business, because it leads to greater profitability through customer retention and repeat business.” To service products effectively and efficiently, technicians need to be armed with the right product information. Timely, accurate, and easy access to service manuals, training materials, and customer service information is critical. “Documentation is an invisible aspect of service, one of our top two business priorities,” says Debra West-Maciaszek, Sr. Information Architect for Nikon’s Precision Equipment Business. “When things go wrong, you can often trace it back to a missing or inaccurate graphic.” Without the right information service technicians and customers have to reinvent processes and make guesses, neither of which are conducive to doing the job quickly or correctly. Modern service information should be highly graphical to enhance communication and cut across language barriers. Beyond simple 2D illustrations, 3D service communications provide an even richer way to communicate with ease and accuracy. Gene Harrel, Supervisor for Technical Manuals at General Atomics, says simply, “3D is much easier to use.” 3D is far more realistic, and interactive 3D allows technicians to rotate, explode, and interact more naturally with the product information. Beyond compelling graphics, service communications must provide product and service information in the context of the product. To address this, companies are beginning to address service as an extension of their Product Lifecycle Management (PLM) infrastructure. This allows them to take a holistic approach, share more accurate product data, manage communications throughout the changing product lifecycle, and bring about tighter linkages between Engineering and Service organizations and information. [post_title] => Better Service from Better Product Information [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => service-comm [to_ping] => [pinged] => [post_modified] => 2022-11-14 22:27:23 [post_modified_gmt] => 2022-11-15 03:27:23 [post_content_filtered] => [post_parent] => 0 [guid] => http://tech-clarity.com/?p=2353 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) ) [post_count] => 20 [current_post] => -1 [in_the_loop] => [post] => WP_Post Object ( [ID] => 2439 [post_author] => 2 [post_date] => 2012-08-29 15:46:45 [post_date_gmt] => 2012-08-29 19:46:45 [post_content] =>


Table of Contents
- Executive Overview
- Strategies to Differentiate, Customize, Globalize
- Challenges and Performance Priorities
- Identifying the Top Performers
- Strategies of the Top Performers
- Best Practices used by the Top Performers
- Enabling Top Design and Development Performance
- Conclusion
- Recommendations
- About the Author
- About the Research
Executive Overview
Industrial equipment companies struggle to differentiate themselves in today’s highly competitive, global markets. This report investigates the business strategies, approaches, challenges, processes, and technologies these companies employ and how they impact financial performance. The goal of the research is to identify and share best practices that drive better product profitability. The results are based on 378 online survey responses from manufacturers around the globe that compete in the industrial equipment market. Analysis of the responses shows that the global economic recovery has helped industrial equipment companies economically. In fact, the companies responding to this survey have, on average, effectively grown revenue and profit margins over the last two years. Some industrial equipment manufacturers, however, have taken significantly more advantage of the recovery. These companies, the “Top Performers,” have:- Grown revenue 2.2 times more than average
- Increased profit margins 2.4 times more than average
- Modular design approaches
- Platform design techniques
- Rules-based design approaches
- Simulation tools
- Product configurators or design automation
- Product Lifecycle Management (PLM)
- Factory layout / simulation tools
All Results for "All"
A Ten Point Guide for Streamlining Product Development with Systems Engineering
Tech-Clarity Spotlight: A Ten Point Guide for Streamlining Product Development with Systems Engineering offers ten practical suggestions that manufacturers can use to improve product development for the increasing number of products that rely on embedded software. Please enjoy the summary below, or click the report title above to download the full PDF for more details…
Meeting Fixed Product Launch Windows
Issue in Focus: Meeting Fixed Product Launch Windows – Managing Portfolios When Time to Market is Non-Negotiable discusses the importance of stepping up product portfolio management (PPM) and new product development (NPD) performance when companies have to hit product launch windows dictated by external factors such as holidays, important industry trade shows, high fashion seasons,…
Dr. Dobb’s Webcast – Ten Point Guide to Streamlining Product Development with Systems Engineering
Take a look at this webcast on Dr. Dobb’s to hear me discuss some tips on how manufacturers can use systems engineering best practices to improve product development. There is more embedded software in today’s products than ever – it’s time for manufacturers to learn how to take advantage of the opportunities it offers while…
Consolidating Design Software
Issue in Focus: Consolidating Design Software: Extending Value Beyond 3D CAD Consolidation discusses the value of consolidating on suites of engineering and design tools to take advantage of integration to increase efficiency, remove the need to translate CAD files, and maintain design intent throughout the design process. Please enjoy the free Executive Summary below, or…
Webcast on Meeting Inflexible Product Development Launch Windows
Please join us as Jim Brown presents his research on Product Portfolio Management (PPM) in this CGT webcast, How to Effectively Manage Your Product Portfolio to Consistently Hit Launch Windows. Please join the live event on August 16 or view the on-demand, recorded webcast at your convenience. Jim is joining Monica Alderson, Project Management Director…
Assessing the Cloud PLM Opportunity
Issue in Focus: Assessing the Cloud PLM Opportunity: Evaluating the Benefits, Requirements, and Considerations explores the opportunity to leverage cloud computing technology with PLM (Product Lifecycle Management). The paper is intended to help companies evauluating PLM in the cloud by sharing information and experiences from more mature cloud enterprise applications including CRM. Please enjoy the…
The Business of 3D Technical Communications: Evolving Strategies to Document Products
Tech-Clarity Insight: The Business of 3D Technical Communications: Evolving Strategies to Document Products explains how companies are changing their views on technical documentation to a more strategic approach, including the use of 3D to go beyond flat, static documents to incorporate richer, interactive, more realistic representation of products. Please enjoy the free Executive Summary below,…
Social Business Collaboration and the Product Lifecycle
Issue in Focus: Social Business Collaboration and the Product Lifecycle: Combining the Collaborative Power of Social Media with PLM explores the possibility that companies could adopt a social business collaboration platform to improve product development processes and add proven PLM capabilities as needed to establish a socially capable PLM system. Tech-Clarity believes that social product…
Consolidating CAD – Benefits of a Unified CAD Strategy
Tech-Clarity Insight: Consolidating CAD – Benefits of a Unified CAD Strategy examines the strategic and tactical value of standardizing on a single CAD package. The research papers provides a framework for determining the cost savings available from consolidating tools. Please enjoy the free Executive Summary below, or click the report title above to download the…
Best Practices for Managing Design Data Survey Report
Tech-Clarity Perspective: Best Practices for Managing Design Data – How Effective Data Management Fundamentals Enable World-Class Product Development shares survey results on the processes and technology that top-performing manufacturers use to manage their technical product data. The survey benchmarks manufacturers on their design performance and determines which respondents outperform the others in: Designing high quality…
Integrating PLM and MES – Realizing the Digital Factory
Tech-Clarity Insight Integrating PLM and MES – Realizing the Digital Factory expands the discussion on the roles that ERP and PLM play in manufacturing to include the role of Manufacturing Execution Systems (MES). The paper discusses the business need for integrating the solutions, automating the integrated product and production lifecycle, and closing the loop between…
Digital Prototyping in the Plant
Tech-Clarity Issue in Focus: Digital Prototyping in the Plant: Improving Manufacturing Agility with the Digital Factory discusses how digital prototyping solutions can help manufacturers achieve greater agility by leveraging a digital factory approach. This is particularly important today as the manufacturing industries – particularly the automotive industry – are faced with the need to drastically…
Systems Engineering and PLM Webcast
Jim Brown will share his views in a webcast titled Best Practices for Systems Engineering using Product Lifecycle Management. This joint webcast with Tech-Clarity and Siemens PLM Software will discuss how leading companies are leveraging system engineering and Product Lifecycle Management (PLM) concepts and approaches to define, model and analyze the product while ensuring that…
The Integrated ERP-PLM Strategy
Insight: The Integrated ERP-PLM Strategy: Closing the Loop on Product Innovation reviews the importance of an integrated ERP-PLM strategy to provide a rapid, confident flow of innovation information to and from Manufacturing. The paper discusses a strategy to close the loop between Engineering and Manufacturing to get the most business value from innovation in all…
Product Data Accessibility
Issue in Focus: Product Data Accessibility: Getting Value from All of Your Product Data explains the importance for manufacturers to be able to access and share product data, regardless of whether it is centralized in a system like PDM or not. Explains that accessing product data and centralizing it are not absolutely linked, and describes…
Managing Engineering Data
Tech-Clarity Insight: Managing Engineering Data – The Role of Product Data Management in Improving Engineering Efficiency shares the benefits of controlling engineering data and collaborating with PDM. The research discusses extending PDM with product-related processes and expanding implementations beyond engineering data. Please enjoy the free Executive Summary below, or click the report title above to…
The Business Value of Product Data Management
Tech-Clarity Insight: The Business Value of Product Data Management: Achieving Rapid and Extendable Benefits explains how manufacturers use PDM to control their product data, improve their ability to find information, and better share knowledge with other departments. The report shares the experiences of three manufacturers that took a more “out of the box” approach to…
CGT Webcast on Improving Innovation and Value Creation despite Regulation in CPG
Jim Brown will present in this Consumer Goods Technology webcast sponsored by Dassault Systemes. Jim will share his perspectives on how companies can develop highly innovative products in shorter time through the use of best practices and PLM technology. CPG companies face extreme demands on innovation and market responsiveness, but they must also navigate a…
Better Service from Better Product Information
Tech-Clarity Insight: Better Service from Better Product Information: Evolving to Visual, Product-Centric Service Communication discusses the importance of having accurate, timely product information at hand in order to profit from service and satisfy customers in the service lifecycle. Highlights the importance of detailed, visual service information such as 3D graphics and animations to communicate product…