How can process manufacturers, who are traditionally undersupported by PLM offerings, manage their digital threads and bridge the gaps from formulas, to process, to plant, to the supply chain? Where can recipe-driven companies, including those in chemicals, food & beverage, cosmetics, oil & gas, and other related “process industry” companies, turn for PLM? The answer…
- Exploring PLM for the Process Manufacturing Digital Thread
- PLM and the Process Manufacturing Industries
- PLM Core Concepts are Valuable
- Core Data Model Challenges
- Business Process Challenges
- Reporting and Analytics Gaps
- Adopting Traditional Discrete PLM Elements
- Can Traditional PLM Fill the Gaps?
- Recommendations and Next Steps
- Acknowledgments
Exploring PLM for the Process Manufacturing Digital Thread
Supporting Recipe and Formula-Driven Digital Threads Our research finds that two-thirds of manufacturers view the product digital thread as important - or critical - to their company's overall success and profitability.1 Further, our surveys show that product digital thread delivers significant business value including improved quality, time to market, engineering efficiency, innovation, and compliance. PLM, the solution that serves as the digital thread backbone, however, is not typically suited to industries driven by formulas and recipes as opposed to discrete bills of material (BOMs). Leverage PLM as the Process Industry Digital Thread What capabilities are required to achieve digital thread benefits in the process manufacturing industries? How can companies bridge the gaps between R&D, recipes, plants, equipment, and the supply chain? Can currently available PLM capabilities and low-code development help? We'll explore these questions and examine how the process industry digital thread could be supported by using core PLM fundamentals as a backbone.PLM Core Concepts are Valuable
Integrating with the Systems Ecosystem Digital thread data is now more likely to be federated than physically consolidated. The digital thread comes primarily from PLM but doesn't stop there. Complementary systems like ERP, QMS, MES, and EAM also provide critical data. More advanced companies may also use PLM to integrate, collaborate, and connect with the supply chain and cloud data sources to populate their digital thread. Modern PLM systems require flexible integration capabilities to play their role in the manufacturing systems ecosystem.
Recommendations and Next Steps
Know Your Requirements

- The data, process, and business challenges facing manufacturing planning
- How these negatively impact business performance
- How top-performing companies overcome these challenges to better meet their factory planning goals
- How top-performing companies use digital twins across the factory lifecycle
- How digital transformation can improve your factory design and process performance and allow you to hit your critical time, cost, and quality targets




Can pharmaceutical and life sciences manufacturers get simplified management by exception in production? Can they get a proven and full-function GMP-ready MES that’s also configurable yet valuable and out of the box? Decades into its existence, the POMS Corporation team says their POMSnet Aquila SaaS solution can do all that. Their satisfied and committed customer base helps us believe they are right.
Both/And, not Either/Or
Comprehensive, configurable, and out-of-the-box are the three pillars of POMSnetAquila MES. This is an unusual combination, as a comprehensive MES is often not ready to use or deliver value out-of-the-box but needs extensive modeling or customization. Many out-of-the-box MES offerings are not very configurable. Configurability is crucial for MES, as every plant and often every area of a plant is a little different.
POMS and its products have won numerous awards over many years. One that stood out to us recognized 97% customer satisfaction. The company has customers large and small. POMS must have vital ongoing customer relationships and an effective approach to incorporating their feedback into the standard product to keep them all happy.
Deep Life Sciences Expertise
For over three decades, POMS has focused its MES on only pharmaceutical, biotech, cell and gene therapy, and as those companies have expanded, more recently, medical device manufacturing. As a result, the solution has comprehensive functionality and is focused entirely on the needs of these regulated industries. POMSnet Aquila has end-to-end GMP manufacturing capabilities that include quality, scheduling, equipment, and production. (The full ISA95 model.)
Automatic recipe generation with a single click is a stunning example of deep functionality. If you manage specifications outside of MES, an integration layer can pull that data into a parameterized template. Attach the master data to the template, and it auto-generates a recipe. The manufacturer can choose to add a review, but this S88-compliant recipe is basically ready to go. One POMS customer with personalized products has one single recipe that’s transformed through the levels from general to site to master to control recipes per batch or patient.
Configured, not Customized
Configurability is increasingly common, but the POMSnet approach is a bit different. Deeply composable, the company has building blocks for recipes and workflows. The company offers 102 pre-built, pre-validated phases or process steps available. It also integrates with these industries’ most common applications and equipment types. Configuring within pre-determined limits helps regulated companies with validation and rapid time to value.
POMSnet Aquila is designed for customers to self-deploy and self-install, for independent customers to expand as needed. The software’s visual nature and pre-built library of over 100 validated manufacturing steps mean you can understand what the software is doing without having to build or model common life sciences processes yourself, such as calculations, weigh and dispense, assays, etc.
Still Going Strong
POMS was a brand in the early days of MES, and now the product is available as cloud-based or on-premise. The UI is any browser with HTML5. The products are on a 2X/year agile release schedule, spring and fall. Each release typically has 80 new features, functions, and UI improvements, most of which come from customer innovation to update the product.
Add-on Options
In addition to the core POMSnet Aquila MES, the product suite includes POMSnet Volare for mobile, POMSnet Falcon for batch record dashboards, and POMSnet Archeo for archiving and data retention. POMS also offers a product validation kit for OQ validating all POMS features. Customers are responsible for PQ, and if it’s on prem IQ; POMS provides IQ for cloud implementations. POMS also offers audit defense, where their quality manager speaks on-site to regulatory offices on behalf of customers.
POMS also partners with Nymi biometrics to provide on-body automatic authentication. This proven device can streamline operators’ interactions with software and create higher levels of confidence in processes, employees’ credentials, and productivity with always-on biometric-based tracking.
Delivering Value Quickly
POMS takes a fast rollout approach with incremental expansion. Since the solution is comprehensive, each customer can start small and expand as they are ready. This enables the validation of smaller processes and data flows to support them. The result is a lower-risk, faster path toward process and system validation.
The POMSnet Falcon Electronic Batch Record Dashboard is not just another PDF or digitized paper. It delivers that and all of the curated GMP data to support review by exception. With a real-time interface, people can see all exceptions, review, approve (or not), and comment across one or multiple production sites. This data-rich environment means backward genealogy is in the system, 1-click away – in a list or chart form. Of course, you can export that to Excel, but it’s data, not a document.
Moving Ahead
With a strong product, happy customers, and an excellent team, we expect to see POMS continue its market growth. As part of Constellation Software Inc., it has had a solid financial footing and framework for vertical market growth.
Thank you, Patrick Nazzaro, President and GM; Roland Esquivel, VP Global Sales & Marketing; and Prashant Jagarlapudi, VP Product and Engineering, for taking the time to get us back up to speed on POMS. We look forward to watching more life sciences companies benefit from this flexible and rapid approach to MES.
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Value from Data
Creating value from the varied data in manufacturing facilities can be an elusive goal. In our recent briefing with Arch Systems, we got an idea of how they convert massive quantities of data into intelligent actions for manufacturers. They do this for frontline workers, top-floor executives, and many in between.
The premise is that quite a bit of data is available in a manufacturing organization that is drastically underutilized or unused today. Examples are machine data that exists but is not fully utilized, disconnected or less-automated machines and lines, and even companies that have invested in BI but not for all their data. As manufacturing demand for scarce talent continues, Arch Systems provides manufacturing and data expertise in its products and services to fill the gap. Beyond storing, standardizing, and pushing data out, they use AI and GenAI to drive actions for improvements on the floor.
Products
The product suite includes the ArchFX platform with connectors to gather, structure, and manage data, an analysis engine to generate insights, and an action manager or copilot for root cause identification, assigning actions, reporting up, and sometimes taking action. On top of the platform sits GLO (Global and Local Operations intelligence) for guided action based on complex production data with real-time monitoring, analytics, and diagnostics on machine data.
A no-code platform at the core enables analysis of the areas that matter most to each customer. The platform data infrastructure is the secret sauce behind this approach to intelligent action. While Arch Systems is an IIoT platform, it doesn't align with just one software category. Instead, it spans analytics, data management, manufacturing operations, and artificial intelligence. Arch’s products work with many types of manufacturing software like MES, PLM, and ERP.
Incremental Approach
Pick your pain point, address it with the platform and intelligence applications supported by Arch’s experienced staff, and value can ensue quickly. Data from MES, SCADA, machines, and other sources are inputs for the ArchFX platform and applications. As a result, Arch can deliver value with minimal disruption, layering actionable intelligence onto the current environment. Customers have gotten value in weeks, eliminating the need to embark on other IT projects to enable digital transformation.

Customers
The company has had great success with electronics contract manufacturers such as Flex, Jabil, and Plexus. They began with a strong focus on high tech manufacturing lines such as surface-mount technology (SMT). The more automated, the more data, and the easier Arch’s AI-based software can get started. Today, Arch Systems supports various discrete manufacturing processes including semiconductor packaging, injection molding, and assembly and test. Other notable public customers include BAE Systems and Harman.
Thank you, Sumana Padmanabhan, for setting up the briefing, and Laura Horvath, for explaining Arch Systems’ current state to me.
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Table of Contents
- Executive Summary
- Evaluate the Opportunity
- Six Ways to Increase Business Value from PLM
- 1 - Expand the View of the Product
- 2 - Include More People / Roles
- 3 - Support More (and More Mature) Processes
- 4 - Expand to the Full Product Lifecycle
- 5 - Digitalize the Product Backbone
- 6 - Integrate Product Data and Processes
- Start Expanding PLM to Increase Business Value
- Acknowledgments
Leveling Up Your PLM Value
It’s Time to Drive Enterprise Level Value with PLM Our research shows that manufacturers achieve significant business value from PLM. The manufacturing industry benefits from new levels of efficiency and control from PLM and now recognizes it as a standard part of the engineering and product development toolkit. Many manufacturers started their PLM journey by getting CAD files under control. Then, they may have grown more mature and developed BOM and change management processes. They’re getting value but falling short of the full potential PLM has to offer. Times have changed. The world is now more digital, connected, and data-driven. The way companies use PLM must evolve to meet the needs of the modern manufacturer. Fortunately, our research shows that there is significant additional business value available from most current PLM implementations. Resetting the PLM Strategy for the Future But how do manufacturers choose the right opportunities to "level up" and dramatically extend their existing system's value? We used our Six Dimensions of PLM expansion as the basis for this guide to share six practical ways manufacturers can incrementally increase business value from PLM.
Executive Summary
PLM Drives Significant Business Value
Most manufacturers with PLM (product lifecycle management) recognize that it improves engineering efficiency and reduces errors and rework. Our research shows that PLM adoption helps grow the top line in addition to these essential bottom-line savings. For example, PLM can speed up time to market by cutting product development time by up to 50%. Beyond that, PLM acts as the digital product backbone, providing the trusted product data backbone to support strategic needs like improving sustainability, enabling advanced analytics, artificial intelligence (AI), and driving innovation.
Untapped Value of PLM
Despite the potential, many companies are only achieving a fraction of the available business value because they adopted PLM as more of a PDM (product data management) solution.
That leaves room to grow and tap into higher potential value to compete in today's market as companies digitally transform, become more connected across their value chain, and leverage data-centricity to get an edge on the competition.
Extend Value by Increasing Adoption and Maturity
Long-term success relies on trusted, current product data that is consumable across the enterprise. It depends on streamlined processes that connect across the business and the value chain. Many manufacturers already have the system they need to meet these requirements, but they must evolve their PLM implementation and adoption to broaden the scope of product data and support more people and processes.
Choose the Right Path to New Value
The end goal is mature, enterprise-level PLM adoption that serves as the digital product data backbone of the enterprise. But it can't happen overnight. It's essential to be realistic about your starting point and adopt what your company is ready for. Then, it's time to be agile, continuously improve, and drive additional top-line, bottom-line, and strategic benefits. We offer six ways companies can elevate PLM value to help guide the process.
Start Expanding PLM to Increase Business Value
Find Your PLM Expansion Opportunity The six dimensions of PLM expansion provide a wide variety of ways that manufacturers can get more out of their PLM system. PLM expansion should be considered a journey, not a destination. There is always room for improvement and added value. To expand value, manufacturers should:- Ensure they are getting value from PLM basics
- Understand the potential ways to expand PLM
- Focus improvement efforts on business strategy and business goals
- Take reasonable steps with clear operational and business value
- Take an agile approach to continuous improvement

I always look forward to briefings with the CoLab Software team. That’s partially because I think they’re doing something interesting and because I’m following a trend toward systems of engagementto see where it goes. It’s also because they have a dynamic team that is passionate about what they’re doing and has good perspectives to share on the industry.
The Basics
Here are some of the basics to the set the context from our recent briefing. You can also read our short writeup from last year if you’re interested. CoLab is a seven-year-old company, they are VC funded, and they are growing nicely. According to a press release from Insight Partners in May, CoLab has grown revenue nearly 10x in the last two years. We’ve been impressed that they are working with some very large companies including Ford, Komatsu, Polaris, Johnson Controls, and Schaeffler as well as government institutions.
The System of Engagement Trend
CoLab delivers a system of engagement (SOE) primarily focused on the tangible challenges engineering teams face with design review. I’m going to step back and talk about systems of engagement, feel free to skip ahead if you are on board. SOEs are becoming more popular as a way to differentiate a style of application and user experience that are typically more lightweight and agile than existing systems of record (SOR) that manage data. SOEs are filling an important systems ecosystem gap by enabling collaboration across one or more SORs such as PLM, ERP, or others.
The system of engagement concept is important given the fragmented nature of today’s systems, for example the variety of systems that contain a part of the product digital thread. Our research, in fact, shows that most manufacturers have more than one PLM system. The idea is to integrate across these systems to deliver processes / workflows that enable collaboration and allow people to take action based on contextual data about their current. It’s what I called “the potential second half of the PLM promise” in a previous post, if for no other reason because it acts beyond a single system.
As an aside, I’m starting to think of the need to differentiate “Industrial” SOEs that are based on the product / manufacturing data context, the digital thread, as opposed to general SOE platform without any industry specialization. But that’s for another time. I realize this is a lot to digest but I think the background is important and I tried to keep it short and simple.

CoLab’s Design Engagement System
CoLab offers a very specialized SOE focused on design and engineering, the design engagement system (DES). In particular, they have drilled in very specifically on solving the inefficiencies manufacturers face with design review. This is an example of a company really focusing and going deep to solve a challenging problem. CoLab gives engineering teams the ability to share designs so others can review and leave detailed, contextual feedback on them. For example someone in manufacturing could add a comment or markup to a specific feature in a specific version of a CAD model. Their review provides contextual feedback to the design team so they can analyze and act on it. But differently than most third party collaboration or viewing tools, that feedback persists over time and stays associated with that particular revision. In this way, design review feedback is not a lost moment in time, it becomes a part of the product history and company knowledge.
There are other solutions that support design review, including those from PLM vendors themselves. But CoLab is going deep and creating an experience tailored specifically to the design review process. They have really focused on the user experience to make it efficient and effective, going so far as to make it “self-documenting” to prevent additional non-value-added work to capture feedback.

Their portals are a great example of how tailored their solution is. CoLab creates a workspace for the internal team and then allows them to create multiple, linked portals to securely share designs selectively with suppliers to gather feedback. What’s really interesting about the portals is that each one is not just a separate disconnected copy. Suppliers can’t see other’s feedback, but the design team can see consolidated feedback from all of the additional portals in their internal workspace. To me, this is a great example of building a tailored solution works in the real world instead of an idealized environment.
The Secret Sauce
Part of what makes CoLab effective is what they call “replacing the messy middle” between existing CAD, Project Management, and PLM systems. This is a big factor in allowing them to help design teams move away from informal, ad-hoc (and ineffective) tools like spreadsheets that are far too common in these processes. One of the key ways to support this effectively is by providing the reviewer the right context, the underlying CAD model for example, so they can act effectively. I like the way CoLab calls this “cutting down on the context gap” as they manage the relationships between visualization, markup, issue lists, and the tasks engineers and others are executing.
Looking Forward
CoLab’s system of engagement, or even more specifically their design engagement system, will not stop at design review. The collaborative capabilities are already being applied to help manufacturers with design review, supplier collaboration, and cost reduction programs. But they have lots of room to grow and some exciting plans for the future.
One example that caught my attention is that they have meaningful plans to incorporate AI. Everyone is talking about AI, but I believe CoLab is on to something important. If you think about the design review feedback they capture as company knowledge, the potential value of mining and learning from that information to improve future design review, or design in the first place, is intriguing. There will be more to come on that, we are following it closely.
Final Thoughts
CoLab is taking their DES / SOE role seriously. They are happy to sit outside of PLM and not get directly involved in managing CAD data. Instead, they access it from PLM and supply it in an accessible form to design review participants. They are partnering with PTC and have integrated with Windchill, a PTC Technology, and they are working toward other PLM systems including Siemens Teamcenter and Dassault Systèmes 3DEXPERIENCE platform. They will integrate beyond PLM as well.
We’re still watching to see how the system of engagement model as a separate platform plays out. You can clearly make an argument that a design execution system should be part of a broader product innovation platform. But CoLab is filling an important gap, and it’s becoming increasingly clear that there will not be one home to the product digital thread inside the enterprise let alone in the supply chain where design review must excel.
Thank you Adam Keating and MJ Smith for the update!
[post_title] => CoLab Continues to Deliver on Design Engagement System Promise [post_excerpt] => [post_status] => publish [comment_status] => open [ping_status] => open [post_password] => [post_name] => design-engagement-system [to_ping] => [pinged] => [post_modified] => 2024-08-13 22:03:06 [post_modified_gmt] => 2024-08-14 02:03:06 [post_content_filtered] => [post_parent] => 0 [guid] => https://tech-clarity.com/?p=20547 [menu_order] => 0 [post_type] => post [post_mime_type] => [comment_count] => 0 [filter] => raw ) [9] => WP_Post Object ( [ID] => 20514 [post_author] => 2574 [post_date] => 2024-07-25 10:00:06 [post_date_gmt] => 2024-07-25 14:00:06 [post_content] =>In our update briefing with Canvas GFX, CEO Pat Hume said, “A lot has changed since a year ago.” Perhaps the most significant strategic shift is that they are now focusing Envision as a connected knowledge platform for midsize and larger enterprises. The concept is two-way knowledge sharing between product engineering and production frontline workers making and repairing those products.
Product information is central to what frontline workers need to do, and Canvas GFX has long played a role in the 2D and 3D product info-sharing business. Canvas Envision is a SaaS platform for creating, managing, and interacting with model-based work instructions. Outdated, unclear, or hard-to-understand work instructions are a common cause of quality issues for manufacturers. Canvas GFX is looking to solve this challenge.
The platform can convert text-based work and maintenance instructions to easy-to-follow visual information linked to the CAD model. Based on the company’s heritage, using 3D CAD models as the single source of truth is a given. What’s novel is the company’s view that the frontline workers in production, quality, maintenance, and sustainment can use the Canvas Envision platform to deliver feedback to the product teams and each other. The platform enables workers to ask for help or support. For example, If the instructions don't seem to match the parts referenced in the CAD model, a maintenance worker who may work for a different company, such as an airline, can connect with the engineering team at the OEM for guidance.
To gain a foothold in the midmarket and enterprise, Canvas GFX knows they must be minimally disruptive and complement or enhance existing workflows. APIs to PLM, PDM, ERP, QMS, and MES are table stakes. Canvas GFX works with digital twins, animations, images, video, audio, text, live data feeds, and AR/VR to extend the value of the core CAD model.
Another fascinating direction is that Canvas GFX has established Envision partnerships with companies such as Aras and Rockwell Plex to embed Envision in the partner’s user experience. So, an Aras PLM user can author in Canvas Envision, launching it from their Aras Innovator interface. Similarly, a production worker on Plex can interact with their work instructions in Envision but see the familiar Plex UI. Other partners include SAIC for DoD, SSI for shipbuilding, Autodesk with the Vault PDM, Zebra for connected workers, and Microsoft for AI. Partners will be an increasing channel to market for Canvas Envision.
The Canvas Envision SDK is intended to allow customers to automate content creation and customize user experiences. Depending on the current technology stack, each company may want the system to do more or less for authoring and frontline worker support. The company’s AI roadmap, with products due out later this year, will enable greater automation.
Per the example above, Canvas GFX’s vision for Envision goes even beyond enterprise, out to customers, customer’s customers, and suppliers. Many very complex products, for which model-based work instructions are most important, have a set of sub-assemblies where product information is needed. Many of these complex products also have long lives in the field, where service or maintenance, repair, and overhaul operations (MRO) might also need detailed product knowledge and have valuable knowledge to share from later in the product lifecycle.
We are excited by the opportunities Canvas Envision offers to manufacturers to move toward a model-based enterprise (MBE) using CAD data for frontline workers. As the workforce challenges continue, supporting frontline workers and improving collaboration across many disciplines should improve employee satisfaction and productivity rates.Thank you, Patricia Hume and Becky Darsch, for taking the time to update us on Envision and your market strategy. We look forward to learning more and hearing about AI updates and additional partners and customers!

Table of Contents
- Executive Summary
- Competitive PRoducts Require Exceptional Engineering
- Top Drivers to Switch CAD
- Identifying Top Performers
- Impact of Switching CAD
- 1. Can you CAD tool support good collaboration?
- 2. Does your CAD tool support the latest technology?
- 3. Is there a vision and current support for AI?
- 4. Is Engineering's personal productivity optimized?
- 5. Does a complementary portfolio extend value beyond design?
- 6. Does your CAD tool overcome process bottlenecks?
- 7. Does your CAD vendor meet your needs?
- Recommendations
- About the Research
- Acknowledgments
Executive Summary
Staying Competitive
Impact of Switching CAD
High Satisfaction When companies make a switch, 85% are satisfied with the switch’s return on investment (ROI), with an even higher percentage of Top Performers satisfied (96%). Those who have made the switch enjoy numerous improvements when they update their CAD tool to one that will better meet their needs (see table).


- Designing better strategy
- Achieving organizational alignment
- Balancing operating with transforming activity
- Engaging people
- Adding growth capability
- Executing successfully


Infor MES’s approach is different, with many examples of “last mile” functionality plus built-in options that the manufacturer can select, rather than create. Newer examples of special functions using no-code include reel production including defect tracking and co-production variations for ovens, stamping, grading, reel slitting, and painting. Integrations and connections are also largely based on field- and expression-based mappings.
Infor’s MES covers all factory operations for a relatively wide variety of industries and production modes. Broad areas include production, quality, inventory, logistics, maintenance, tooling, and energy. This enables their ERP products to focus on their core functions and strengths, removing complexity from ERP and allowing MES to simplify operations.
The all-organically developed MES also supports frontline workers with a consistent look, feel, and view of everything in their production environment. The operator’s dashboard is built from pre-defined or user-configured “cards” with saved reports behind each. These reports can be combined for valuable views for each process, area, and role in the facility. Screens are built simply, knowing gloves and goggles are common for these users.
MES is integrated to many of the Infor ERP CloudSuites, but not tightly coupled. Standalone MES sales are still a substantial portion of the base. Yet, more complete integration is also boosting cross-selling to existing Infor ERP customers. Investment continues in Infor MES to solve more customer challenges.
MES is a differentiator for the Infor ERP suites. The ability to leverage the Infor OS Platform, which includes data lake, data fabric, robotic process automation, and Generative AI is a huge boost to the enterprise’s ability to make full use of MES data.
Infor MES is available with a choice of hosting options:
- Traditional on-premises.
- Enterprise - single tenant for global master data across multiple factories.
- Distributed Enterprise - central hosting of master data and reporting, but individual factory or regional instances for reliability, redundancy, and low latency.

Infor’s twice-a-year spring and fall product release cycle works for MES. The roadmap includes more configurability, extended mobility, and making the most of Infor innovations. The next release is scheduled to include integrations with Infor Document Management and new GenAI functionalities, for example.
Sometimes, a robust small software company’s acquisition by a much larger company works well for customers and employees. That appears to be the case with Infor’s MES, which was Lighthouse Systems (Shopfloor-Online) until late 2021. Infor has taken this product seriously. The company sees Infor MES adding substantial value to customers looking to achieve complete digital transformation of manufacturing operations.
Thank you, Jennifer Marzolf for arranging this briefing with MES mavens Matt Barber and Brandon Billingham. We look forward to following the MES and other Infor products' developments and successes in the market.
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- align technology goals and business strategies
- evaluate vendors
- estimate project costs
- create a timeline with realistic milestones
- prepare for challenges and setbacks
Tech-Clarity’s Julie Fraser was on the analyst panel of the Manufacturing Leadership Council’s (MLC’s) 20th anniversary Rethink conference. The panel looked back 20 years and forward 20 years in the journey to digital manufacturing. Julie’s perspective is that some things that seem new are not – like AI, which she wrote a report about in about 1990. That shows how many things must be in place technologically and in our mindset and culture.
The digital transformation will also require a personal transformation. The key is to go after Smart with Heart. She also believes there is a “pot of gold” at the end of this journey. Like a leprechaun, rather than only seeing the material wealth there, we’ll want to ensure we do the manufacturing dance to celebrate.
Technology and Buzzing People
The panel – and the entire conference - touched on technology, including networking, materials handling, enterprise and plant software, AI, and Generative AI. Every presentation also emphasized innovation, processes, workforce engagement, and leadership skills. The more new technologies we employ in manufacturing, the more conversation it generates around human beings. People are, and it seems will continue to be, at the center of manufacturing – even as it is increasingly automated and autonomous.
One of the notable features of this conference was the level of engagement in the MLC community. These leaders and their teams eagerly and openly engaged with each other and with the technology and services providers. It was rare to find someone standing alone for even a short time—we were all sharing and learning with each other.
The MLC is part of the National Association of Manufacturers - NAM (NAM), but people from around the world were there, sharing their stories and competing for awards. This conference has cleverly incorporated an awards gala to ensure that leaders and their teams who are nominated come, share their stories, and learn from one another. When one company shared information, you could see groups from other companies discussing it with each other.

Manufacturer Examples
Some award nominees and speakers, like Matthew Herman of Whirlpool, are turning the corner in understanding how to gain benefits while building toward scalability and enterprise-wide rollout. This scaling seems to often involve changes to the organizational structure and staffing.
Becky Sidelinger of Flex shared the journey to extreme contract manufacturing flexibility in their production operations to match product innovation. They use digital twins of their end-to-end manufacturing lines, machine learning, and AR/VR goggles to guide work. Beyond that, she discussed effectively bringing suppliers into the sustainability frame. A key takeaway was to “be generous with your time” as a leader.
J. Kirby Best of Bespoke talked about his startup custom clothing company, Bespoke. Here, autonomous robots work with people, and real-time location tracking and AI are used to gain productivity at the point of activity. This truly innovative approach to garment manufacturing is based on “getting out of your mind how anything was done before.” The result is essentially infinite selection in zero time.
Craig Stephen Slavtcheff of Campbell’s focused on their agile approach. It is not just meeting hygiene, and not just in R&D, but a deep approach to agile in food and its supply chain. Modifying existing unit operations to live up to the design brief has been crucial. Deep change management plays into ensuring data is considered an essential part of every job.
Prasad Rajiv of forklift maker Hyster-Yale talked about making great strides toward smart and autonomous products. The ability to use 5G communications and interact effectively with WMS, MES, people, and manual operations such as picking. Bringing decisions closer to the action was part of it, zero emissions another.
Chris Platz of Woodward talked about their journey to transform supplier collaboration, even with their many small suppliers. They have built a digital twin of suppliers’ capability and capacity to show what to send where and when. In about a week, they can set up a digital twin of a supplier factory and begin working with the simulation-selected best partner on a 1:1 basis based on pre-negotiated pricing.
The next-generation leaders panel dispelled misunderstandings. Megan McCarthy of General Motors discussed two-way feedback and GM’s commitment to electric vehicles. Jonathan Miller from St. Gobain Life Sciences saw that machine connectivity foundations were a tough sell, but they delivered benefits and removed drudge work once in place. His advice was, “Make everyone comfortable failing.” Angela Accurso, MPA of MdX talked about mentorship and sponsorship, and Marlon Alberto Gonzalez Martinez of IBM pushed for “giving a voice to young people and their ideas.”
Takeaways
Here are some of Julie’s takeaways and highlights from the two days she attended the conference.
- Working with consultants and system integrators, manufacturers are already gaining significant benefits from AI and Generative AI. Knowledge management and retention is a good application. Yet they are not the right fit for every problem.
- Scalability continues to be daunting, and while some leaders feel they are now on a good path, this path typically involves failures and learning from shortcomings.
- Technical debt is an important issue for companies to consider regarding their legacy systems and how best to avoid it with new investments.
- IT and OT are learning to work together in the most successful companies –the results can be more autonomous operations and more effective people.
- All five generations of current workers have valuable contributions—the company culture and its leaders must encourage those ideas so all can support each other.
- New technology, processes, and thinking are improving quality, efficiency, cost, and success both inside companies and across their ecosystems.
It is truly an exciting time to be in manufacturing. The transformation is underway, and while there are some challenges, the gains are tremendous. Thank you, Manufacturing Leadership Council and David R. Brousell, for hosting us there!
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- How much time is wasted searching for product data and preparing data for others to do their jobs.
- Why it’s hard to access digital thread data from today’s multiple Enterprise applications.
- How GenAI and enterprise search can reduce product development times and improve time to market.
- How these advanced technologies can unlock service intelligence to improve MRO performance and profitability.

- Defines connected medical devices and shares examples
- Explains how they improve the quality of healthcare
- Discusses the future of connected medical devices
- Includes video snip-its explaining how connected medical devices have helped Fresenius improve patient outcomes


- How are you moving to greener practices?
- What areas have you found easiest to improve? Energy, materials, emissions, supply routes, etc.?
- Are you working to participate in the circular economy with recycled materials, re-use, return, and recycling programs for your products?
- How are you measuring your environmental impact? That of your suppliers, logistics partners, and distributors or retail partners?
- What criteria come into prioritizing sustainability projects?
- What is working to ensure partners actually live up to your requests and expectations?
- Is sustainability part of your business and operating KPI set? Your Continuous Improvement programs?

Based on our recent update briefing with iTAC board member Martin Heinz, we have an exhilarating view of how high and low an MES player can reach. With an offering that includes strong integration to sensors and IIoT, controls, SCADA, and ISA 95 Level 3 MES/MOM, iTAC shares this depth with only a few other players in the market. They talk about an end-to-end approach for the digital factory.
iTAC has long been a leading MES/MOM provider, and they continue to upgrade the MOM Suite, with Version 11 due out in the 2nd Quarter 2024. Beyond the original product, this release adds to both the platform and the application suite. It moves analytics forward and allows customers to choose from hosting options: on-premise, cloud, or hybrid.
iTAC built in low code for extensions a few years ago. Now, beyond the standard client and customer-specific clients, they offer a client framework. With the framework, the standard client can get a customer-dedicated plug-in. This becomes a single client for customization that can also upgrade with new releases. The company has also added a ChatGPT-based product, Ask Our Doc, to make their technical documentation easier to use.
And so much more. iTAC can now claim it goes from level 0 to level 3 of the ISA 95 model. This claim holds water even beyond Cogiscan factory connectivity to nearly anything. Newer integration with DXQ SCADA from Dürr deepen the level 1 and 0 story. They can also begin to address process industries through new Dürr acquisition ANT Solution. While some companies get buried or neglected in larger organizations, iTAC has gained significant advantages from being part of Dürr.
Machine integration and bi-directional communication is through an API layer. The combination of these features and Dürr-family products enables iTAC customers to integrate to machines, IIoT, and other enterprise software as well as define workflows and create custom-specific clients. With Dürr, MANZ and GROB, iTAC also supports closed loop continuous improvement (CI) processes for battery production.
Despite the richness and equipment connectivity, iTAC fosters customer enablement for independence. For example, one major customer who started over 20 years ago now implements the systems by themselves, which for many MES customers with automation has been a difficult dream to fulfill. At the same time, iTAC has expanded its professional services, enabling it to better serve customers globally.
We’re looking forward to following iTAC’s progress in the market, bolstered by the entire iTAC Software AG and Dürr Group portfolio. Thank you, Martin Heinz, for keeping us updated even though we could not be at Hannover Messe to see it all.
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Table of Contents
- Exploring PLM for the Process Manufacturing Digital Thread
- PLM and the Process Manufacturing Industries
- PLM Core Concepts are Valuable
- Core Data Model Challenges
- Business Process Challenges
- Reporting and Analytics Gaps
- Adopting Traditional Discrete PLM Elements
- Can Traditional PLM Fill the Gaps?
- Recommendations and Next Steps
- Acknowledgments
Exploring PLM for the Process Manufacturing Digital Thread
Supporting Recipe and Formula-Driven Digital Threads Our research finds that two-thirds of manufacturers view the product digital thread as important - or critical - to their company's overall success and profitability.1 Further, our surveys show that product digital thread delivers significant business value including improved quality, time to market, engineering efficiency, innovation, and compliance. PLM, the solution that serves as the digital thread backbone, however, is not typically suited to industries driven by formulas and recipes as opposed to discrete bills of material (BOMs). Leverage PLM as the Process Industry Digital Thread What capabilities are required to achieve digital thread benefits in the process manufacturing industries? How can companies bridge the gaps between R&D, recipes, plants, equipment, and the supply chain? Can currently available PLM capabilities and low-code development help? We'll explore these questions and examine how the process industry digital thread could be supported by using core PLM fundamentals as a backbone.PLM Core Concepts are Valuable
Integrating with the Systems Ecosystem Digital thread data is now more likely to be federated than physically consolidated. The digital thread comes primarily from PLM but doesn't stop there. Complementary systems like ERP, QMS, MES, and EAM also provide critical data. More advanced companies may also use PLM to integrate, collaborate, and connect with the supply chain and cloud data sources to populate their digital thread. Modern PLM systems require flexible integration capabilities to play their role in the manufacturing systems ecosystem.
Recommendations and Next Steps
Know Your Requirements
All Results for "All"
Digitalizing the Factory Lifecycle
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What Does it Take to Gain and Sustain Value from AI in Manufacturing? Experiments and Lessons Learned
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Mastering Digital Thread Integration
Join this webinar as Jim Brown as speaks with Razorleaf’s Jonathan Scott and Derek Neiding to discuss the survey results from his survey of 138 manufacturers on how to integrate across the digital thread. Jim will share the research results and Jonathan and Derek will share real-world integration expertise and customer experiences. Topics they’ll cover…
POMSnet Aquila MES Still Making Life Sciences Easier
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Arch Systems Expands Intelligent Actions for Manufacturing
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Six Ways to Expand PLM Value
How can manufacturers get more value from PLM? Our research and experience show there are six ways for companies to grow PLM to enterprise level business value. Please enjoy the summary* below. For the full research, please visit our sponsor PTC (registration required). Table of Contents Executive Summary Evaluate the Opportunity Six Ways to Increase…
Thruline Reimagines Manufacturing and Lab Software for Small Growing Companies
Better Software What would make ERP and lab software better? Perhaps software that’s lean, flexible, cloud-based, low cost, easy to deploy… and yet highly capable with deep and configurable workflows between modules. Thruline’s founders have implemented and used software on either side of that ellipsis (…) and set out to create software that’s all of…
CoLab Continues to Deliver on Design Engagement System Promise
I always look forward to briefings with the CoLab Software team. That’s partially because I think they’re doing something interesting and because I’m following a trend toward systems of engagementto see where it goes. It’s also because they have a dynamic team that is passionate about what they’re doing and has good perspectives to share…
Canvas Envision Connects Frontline Workers to Product Info at Enterprise Scale
In our update briefing with Canvas GFX, CEO Pat Hume said, “A lot has changed since a year ago.” Perhaps the most significant strategic shift is that they are now focusing Envision as a connected knowledge platform for midsize and larger enterprises. The concept is two-way knowledge sharing between product engineering and production frontline workers…
Are You Using the Best CAD Tool?
How do you know if your CAD tool will keep you competitive? CAD is a critical engineering tool, but if your CAD tool has not kept up with the latest technologies, your engineers could be at a disadvantage. As companies enjoy efficiencies gained through digital transformation, CAD tools have also evolved to support digital processes…
Pivotal Innovation Seeks to Systemize Value Growth
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Evaluating Modern PLM Systems
We’re excited to kick off Propel Software’s new “Office Hours” series of educational webinars. Our President, Jim Brown, will lead an interactive conversation with Zoetis Director of R&D, Greg Yow, and Propel VP, Tom Shoemaker. Together, they’ll discuss the state of the PLM market and the landscape for modern PLM solutions. The webinar will look…
Infor Keeps Investing in Configurable Multi-Mode MES
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How Smaller Manufacturers Should Approach New Automation Tech
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New Thinking from MLC Rethink 2024
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Connect the Digital Thread with Generative AI
How can manufacturers leverage search-powered GenAI to connect their digital thread to improve engineering and service performance? Join our webinar on as we discuss how to get more value from enterprise systems like PLM by tapping into the data that already exists. Rapid product development and fast service response are critical to profitability in the…
How Connected Medical Devices Will Revolutionize Healthcare
Will connected medical devices make the Star Trek medical tricorders a reality in healthcare? A few decades ago, Star Trek’s tricorders were complete science fiction – only in the imagination could a device perform a simple scan and offer a full medical diagnosis of any ailment. While we may not be quite there yet, today’s…
Supply Chain Sustainability: Steps Toward Green and Circular
What steps is your company taking to make your supply chain more sustainable? Join our community discussion on Wednesday, June 12 from 11AM-12PM EST hear Julie Fraser facilitate this conversation and learn from each other. Nearly every company has sustainability initiatives now. The era of greenwashing is fading away. So what can you do, and…
iTAC Reaches to New Heights and Depths
Based on our recent update briefing with iTAC board member Martin Heinz, we have an exhilarating view of how high and low an MES player can reach. With an offering that includes strong integration to sensors and IIoT, controls, SCADA, and ISA 95 Level 3 MES/MOM, iTAC shares this depth with only a few other…